Hotel is a short walk from the train station. also great location when you have to return to the train station or bus transfers to airport. Breakfast is serve on the primary floor upstairs. Breakfast is hearty and quite nice. Everything from fruit , eggs, meats, cheese, pastries, pancakes and more. Help from the front desk is tremendous. Staff is tremendous. Very helpful making sure you are comfortable advise you how to get to everywhere you desire to go. I have stayed here many times. Elena, the new young lady at the front desk, was hired in January and she is great!!!! Best choice is adding her to the team. Francesca is always the heart beat of the hotel and has been there for about 20 years. You will love your stay.

Room was fresh and clean. Interior was beautiful. Breakfast food variety was small, but sufficient. Everything we needed was there and it was all fresh and delicious. Hotel is located near bus and train station which made it easy to get in and out of city.

There is a renovation of the facade going on right now which made our window not usable and view non-existent. Everything else was great :)

Beautiful and personal service. Thank you especially Nicola, who carried our heavy bags up the stairs, and who was so attentive and accommodating. Lovely room, nicely furnished with lovely big windows, comfy beds, superb, spacious bathroom, good shower, elegant lounge and dining room. The hotel is very quiet inside and well air conditioned. It is a 10 min walk from the train station.

Originally booked the basic double, but definitely worth the bit extra to stay in the superior room.

Location is great, about 10 mins from train station. You do need to pass a bridge to get to the hotel tho, if you are with big suitcase, better hide the portable “human” taxi to help move your stuff. The hotel is relatively new, just few years old, used to be a palace, according to the staff there. We got breakfast there, and it’s great!

The only thing I say is that the room we got is very small. But I can’t complain since it’s Venezia.

We were greeted by the friendly reception staff who gave us a lot of detail and a map to help guide us around. The room and bed was a good size with a substantial bathroom. Well equiped for a small hotel. Buffet breakfast was in the lounge/bar area which was a nice intimate size and the staff were helpful. Location was great as it was away from the main square but close to the railway station and the Gugile water taxi jetty.

Remember, if you use one, to bring a face towel as these are not provided. The rooms nearest reception can be noisy if other clients aren't considerate when checking in late. We liked being away the Piazza San Marco but it is a good 25-30min walk to get to it so worth thinking about getting a water taxi 24 or 48 hours pass.

The attention to detail from the owner, Luigi, to the head of staff (?) Xena, to the house keeping staff (every detail looked at! 😮😮), to the front desk (24 hours) staff...everyone was helpful, detailed oriented, professional, very competent and knowledgeable yet warm and friendly. A nice combination that is not common. 👍 Details. Xena goes outside to the terrace area that the breakfast area guests don't even see and maintains the flowering planters by picking off any spent flowers and leaves. I had to ask if they were plastic or real bc I couldn't find a dead leaf! I watched as a house keeping staff walked by the reception/lounge area furniture, stopped, looked at the accent pillows, decided to fluff them, and reposition them to look just right. No one was around. She just did it. 😮 The breakfast area has self serve juices and water. The containers are kept on ice to maintain coldness and a napkin is placed at the bottom of the pitcher to prevent any condensation from dripping on the guests. 😮 It's the little things. They add up to present an excellent experience. I loved the efficient room temperature controls. It kept the room at the temperature we enjoy while sleeping. The bathrobes and slippers were a nice addition. 👍

Beautiful hotel. We loved the decoration. The room (50) was spacious, well decorated and very clean. Weirdly, because it overlooks the road, the room was really quiet and calm. I need their double glazing at home! Air conditioning and other facilities worked well. The minibar was well stocked. The bathroom toiletries provided are luxurious. The breakfast buffet was extensive, for a hotel of this small scale, and good. I would mention Claudio for treating us so well and giving us excellent tips on what to do. He knows the city very well.

I recommend ending the breakfast buffet later, perhaps at 11 a.m. I don't want to rush to avoid missing breakfast when I am on holiday.

Staff was friendly, accommodating for luggage storage before and after my stay, and the location was great. It is a short walk from the train (easy with luggage) station but not next to it so it's away from the middle of the crowds. The hotel is near good restaurants and there are several vaporetto stops nearby to easily get around to all points-- Venice is also very walkable. The breakfast buffet is well done, rooms clean, Wifi strong, and I would certainly stay again!

A great location with shops restaurants and bars etc close by but quiet at night si a good night sleep. Not a long walk from the bus station or train station or to St Marks etc. everywhere is in walking distance and beautiful back streets etc Bed and pillows very comfortable so had a good night sleep. Breakfast was nice with a good selection and lovely staff Hotel feels very new and very clean. Would visit again

Nothing really not to like

Amazing hotel and staff at reception, except the waitress at breakfast was terrible, very rude and unpleasant. Gave a bad atmosphere in the breakfast room. Bedroom fabulous with excellent AC. Bed and pillows sooo.good and slept.very well and no noise at night. Location is fantastic near restaurants and bars and also 5 minute walk to water taxi. There was WiFi but was not given the password maybe this should be in the bedroom

Waitress at breakfast such a shame as all other staff so helpful smiling and so helpful with .water taxi app, maps and extra pillows.