The staff was exceptional, especially Souliya who spoke good english and was always friendly and attentive to our requests. The room was very clean, comfortable and quiet, overlooking the pool. The location was good, within walking distance to many sights and the hotel had free bicycles that were really fun to use and explore.

The breakfast was very good but you had to decide on your order the night before. No a big deal but sometimes difficult to know what you feel like the night before. Don't be surprised at the drop-off point to the hotel. The hotel is not readily seen from the road but is a short walk down a path and the road seems quite rough. Don't let that discourage you from staying here, it is a great safe spot to stay.

The hotel is a hidden gem, down a quiet lane, but only a 10 minute walk back into the centre and the Night Market. The building is a beautiful extended villa, which is a very modern and light style. The Rooms are spacious, Breakfast is superb and the Staff are very friendly and helpful. The swimming pool is really nice, it's a decent 15-18 metre length, so pretty good if you want to do some lengths. It's well worth paying a bit more, as the facilities, rooms and service is 5 Star..... you will not be dissapointed!!

The whole set up was beautifully done, it felt very intimate and cosy like you had the whole place to yourself. Loved that we could use bikes and the staff was very obliging

The breakfast could have been better - the croissants were a bit dry it was like they were reheated in the microwave

Beautiful hotel amazing rooms and a very peaceful pool area, 5 mins in a tuk tuk to the town. Breakfast was lovely just took a while to arrive, so if you have a trip booked in the morning make sure you book breakfast early.

Staff were excellent. So lovely and attentive. Rooms were very clean. Pool area great. AC very good. Very pretty hotel.

Shutter style doors. Banged anytime anyone closed or opened them and very fiddly. No ledge or door on the shower so water ran everywhere and bath mat got soaked. Also worked out much more expensive than the price quoted in pounds. Wouldn't have booked it if we had known. The sound proofing between rooms was also non existent. We could hear the person next door using the toilet and talking.

Absolutely everything about our hotel stay was perfect! The hotel and pool were gorgeous. It is well maintained by staff who cleaned the pool daily and ensured the communal areas were spotless at all times. Our room was also cleaned daily. The staff couldn’t have been nicer - we mainly dealt with Souliya, who always went above and beyond to make sure our stay was comfortable and enjoyable. There was a lovey peaceful ambiance in the hotel largely down to the excellent location (down a lane way off a quieter road) but also due to how calm and relaxed the staff in the hotel were. Although the property seemed like it was in the middle of the countryside as it was so peaceful, it was actually only 5 minutes walk to a main road with restaurants, supermarkets and coffee shops and only 15 minutes to the old town. The hotel had bicycles which guests can use for free and it was a nice way to see the town! The breakfast was excellent. I have seen some reviews that it was slow service at breakfast but I’d have to disagree. Immediately upon sitting down, we were served tea/coffee and shortly after the fruit/yoghurts/bread were brought. Eggs were prepared fresh and came a little while later but we were never without food and to be honest I preferred having time to eat each part of the breakfast instead of feeling it was all served together or having to serve myself at a buffet which other hotels do. I think the hotel had an excellent system for breakfast whereby we could order what we wanted each evening for the following morning. We had an amazing stay in Luang Prabang, largely due to the hospitality we received in Chic Stay HANA hotel. I would 100000% recommend others stay here!

Just wish we could have stayed forever !

Wonderful brand new and very stylish little hotel in walking distance from the historic center. We have been welcomed with a room upgrade and we loved it. Breakfast a la carte was delicious, fresh and tasty. We will be back!!!

I've been working and traveling in Laos for 4 month, and this hotel is by far the best one I've stayed in. The room is clean and spacious, the interior design is lovely, the bathroom is super nice, with a tub, and I absolutely loved the balcony. I did not use the pool, but the garden is gorgeous too. Also, what I loved most was how friendly, polite and helpful the staff was. The breakfast was also good. I will definitely stay here again if I have a chance!

Apart from the inescapable plumbing issue that's present all around Laos, I was a little uncomfortable about the lock, cos It was very simple and not sturdy... I know Laos is one of the safer places, but as a woman traveling solo, I would have liked to have a chain lock.

It’s a beautiful boutique hotel with lovely attention to details when it comes to the home decor (they should open a little shop within the hotel to sell some of those items :) ). In the bedrooms we particularly liked the bathroom, which was very spacious and had an outdoor shower on top of the indoor one. The overall atmosphere of the place is super peaceful, we were pretty sad to leave. Additionally, the staff is very patient (we had many questions and they helped us a lot!)

Nothing to complain about!

This place is amazing. Beautiful, clean, peaceful, the staff is extremely nice, I would stay here again without a doubt if I ever came again to Luang Prabang. And the breakfast is excellent!

The only downside to this amazing place is that there were two windows in the room, the one on the door and the one in front of the bed which led to the stairs, that didn’t have curtains, so the light came in. That said, it is a minor issue compared to all the other amazing qualities this hotel has.