First, the lovely CSR Susan checked me in _and_ out for my 1-night stay (that poor woman lol) and she was fantastic. I was super exhausted, but she was super nice and got me into a king room when the booking from Booking wasn't coming through. The room was astoundingly quiet and spacious, the light-blocking curtains closed completely (I know this is weird, but my last hotel stay didn't blackout curtains at all), the bed was quite comfortable, and the room had all the standard amenities. Everything was stocked and super clean. No weird smells or stains anywhere. Zero complaints.

If I had to be picky, I'd say the location isn't great. It's a bit off the beaten path in East Syracuse, and not very close to the airport (maybe 10-15 min away). If you don't mind a little extra drive or an Uber, I'd say it's worth it.

Large, clean, quiet room with a SUPER comfortable bed. Loved the walk-in shower which had good pressure, lots of hot water, a free-flowing drain and handy shelf. Nice to have a nightlight in the bathroom. Plenty of space around the sink to set toiletries and also lots of space in the room to set luggage. Good lighting in the room and there was a chair in addition to the one at the desk which was convenient for two people. Easy parking. Reasonable price compared with other area lodging. Friendly and efficient staff.

Like many hotels, this one has taken the very odd approach of not putting towels racks in the bathroom. Despite this inconvenience, we would definitely stay again and highly recommend this property to other travelers.

The hotel was clean and the desk person was very helpful and personable. The beds were comfortable and the breakfast was very nice. They even had plant based milk for us!

The service was great. The manager gave picked us up at the airport but we had to wait for ½ hr for someone else who never showed up before we finally went to the hotel. Understandable but we were tired. We didn't appreciate the artwork of Jesus and the Christian cross and a prayer in the lobby. It's inappropriate for a hotel to have that, regardless of your beliefs.

absolutely impeccable cleanliness, spacious room, everything works, great heating/cooling unit, lovely bathroom with numerous towels, pleasant staff, generous and plentiful free breakfast, free 24 hr coffee, well lite and safe parking, convenient side door access from the parking with your toom access card, lots of snack food purchase options, a TV that really works with excellent sound, comfortable beds, oversized bedding, variety of pillows to meet your comfort needs, lots of space to put your stuff away, strong wifi

there was nothing bad at all

A clean comfortable place to stay. Many pillows to arrange how we each liked and friendly staff answered the couple questions we had. Grubhub found our room easily and vending machine/restaurant/servo/bottleshop nearby in case we needed anything.

Would have been nice to have have space to lay out a second suitcase since we each brought one . My Gf said the inroom coffee tasted like coffee water but she drinks super strong stuff so YMMV. Bonus points if the curtains had of fully covered the windows instead of creating a halo around them.

Close to airport and JMA Wireless Dome. Have an Airport shuttle. Exceptionally nice staff. Very clean. Way above average free breakfast — scrambled eggs, sausage, bagels/cream cheese/butter, waffle machines, cereals, oatmeal, hard boiled eggs, yogurts, fruit cups, Unexpected and appreciated perks like a spring water dispenser and two video games in the lobby. An attached restaurant plus a discount liquor store next door, and hotel guests get discounts at both by showing their room key. Owned by a religious Catholic family, so expect to see statues of saints and Jesus in the lobby, but religion is not even mentioned by staff so not at all an issue, just a mentioned so it’s not a surprise.

Not a thing

The staff was attentive to our every need and made sure our stay was comfortable , I arrived early and was greeted by the manager who checked me in without any problems. The room was clean, quiet and had all the amenities that I needed . They have an attached restaurant with a delicious menu and convenience store next door a press room and workout room . Breakfast was enjoyable in the dining area great food choices.

The only drawback is there is no indoor pool, if you’re into swimming so I don’t consider that a real drawback.

Cheap and cheerful and good value Met by George on reception who friendly and informative. Checked in easily. The room was similar to a British Premier Inn, cheap and cheerful and did everything we needed it to for a stopover. With the surprise advantage of a double shower, ice machine, and microwave. Breakfast was included, a help yourself affair, all fairly standard which increased the value. George was also there in the morning making sure everyone was happy. Can’t fault it for the price.

Nothing for the prices

The room was large and comfortable. The inside of the hotel was nicer than the area outside made me think. The room was fairly quiet, and i was able to get a good night's sleep. It wasn't too far from the airport, and wasn't terribly far from restaurants and grocery stores.

The location was a little concerning at first, as it's located between what looked like a gas station and a liquor store. I think the store was maybe actually the restaurant? It was raining and dark though so hard to tell. The front desk clerk wasn't the friendliest and most welcoming, but it's New York I guess.

The hotel is clean, comfortable, and welcoming. It is reasonably close to the airport, which makes it a great place to stay before an early morning flight.

Be aware that shuttles must be reserved 24 hours in advance, which was not disclosed on the Booking.com site. We did not know and were left scrambling to find and pay for an Uber after a late flight. Also, the property is located in an industrial area. There is a restaurant on site, but no other food options within walking distance.