Location - walking distance to all sights. Rooms clean with tea making facilities. Rooms small but had everything needed for our stay . Staff friendly and helpful.Would stay again if they could sort out AC and open the top floor in the evening.

Rooms were very small which was fine but it meant there was nowhere for our group of five just to sit and have a drink/play cards/chat in the evening. The rooms themselves were unbearably hot despite being given a fan. No air conditioning. Breakfast fresh but limited and expensive compared with other cafes etc locally.

We had a lovely stay at Hotel Chagnot, perfectly located right in the heart of Lille. You honestly couldn’t ask for a more convenient spot – just steps away from the train station, shopping streets, and plenty of great cafés and restaurants. It made exploring the city an absolute breeze. The hotel itself is very clean and well-maintained, with everything you need for a comfortable stay. While the rooms are fairly basic, they’re functional, tidy, and just right if you’re looking for a no-fuss place to rest your head after a day of sightseeing. The service was genuinely warm and welcoming – the staff were friendly, helpful, and made us feel right at home from the moment we arrived. One of the unexpected highlights was the breakfast, served on the top floor with a panoramic view of the city. A truly lovely way to start the day – fresh pastries, good coffee, and a beautiful urban backdrop. If you’re after luxury, this might not be your spot – but if you value location, cleanliness, great service, and a beautiful breakfast setting, Hotel Chagnot is a fantastic choice.

Close to train station, friendly, helpful staff! Clean and secure

Was a bit warm but to be fair a fan was provided

The room was great and clean, the bed was comfortable and the shower worked well. The staff were very kind and helpful, we really appreciated that. The hotel is very well located, since it's close to both train stations and it's walking distance to the old town and the main attractions for tourists. There are tons of food options all around as well. The locker option the hotel offers came in very handy.

Our room gave onto the street, so being right opposite the train station and being surrounded by restaurants, the noise is unavoidable, but that's hardly the hotel's fault. I can't really think of anything we didn't like!

The location is great, a 10-minute walk from Lille Europe and just opposite Lille Flanders station, buses and underground nearby. Westfield is very close and the city centre is as well, everything you need is within walking distance. Lots of restaurants around the property. Staff was very nice and helpful.

The noise throughout the late hours of the night and from 6am from outside. This is not the hotel's fault, is mine for not requesting a room away from the main road. We booked a room with two single beds and these were single size, very small for either of us.

Friendly staff , warm welcome who were patient with me whilst I tried to remember the little French I learnt at school. Well positioned hotel for us after days on and off trains it was great to walk out of the station and just cross the road to the hotel .The room was small but enough, it served its purpose, it was clean and had a good view of the station. Breakfast was great on the balcony overlooking the station from the 7th floor .Choices for breakfast were limited but there was plenty for every taste. Anyone using Eurostar doesn't need a taxi or bus to get to the hotel either the station is about 300m up the road from the hotel. Would definitely recommend this hotel and Thank you.

There wasn't anything that I disliked my partner woke each morning to the sound of the road sweeper but that's not the fault of the hotel haha!

Firstly, it was so easy to find and just a few minutes walk from the station. Next, the staff are super friendly & very helpful and accommodating. We arrived early morning, so they stored our bags whilst we went to explore Lille and get breakfast. We had just missed the breakfast at the Chagnot. The room was clean & tidy, comfy beds and a nice view. Breakfast was a tasty buffet on the 7th floor and afforded a nice view from the balcony. I have stayed in a few hotels in Lille but this will be my go to hotel for future shopping trips.

We only stayed one night.

Very well located across from the station and just up from the old centre. We asked for a quiet room and were given a room at the back which really was very quiet. The staff were lovely - they made the stay very happy. Decent value and we enjoyed it stay in Lille.

Quite a small room, so it was difficult for two of us to unpack our stuff. The bathroom had a sliding door which did nothing to cut off sounds, so it's a matter of singing when you're on the loo! Kettle in the room but no creamer provided or fridge for milk - we bought uht from the Carrefour though so we could still have a cup of tea.

The location is absolutely perfect, right in front of Lille Flandres station and a couple of minutes walking from the city centre. The staff was very nice and gave us a lot of suggestions for places to visit. The room wasn't particularly big but it had everything it needed (and more!) for a comfortable stay. Very clean as well

There was no AC in the room but at least there was a fan which did help a bit, since it was surprisingly warm during our stay. The blankets were also very thick and warm for being in August. Overall it felt a bit tight (the reception, the elevator, the hallway, the room) but it wasn't particularly busy, so we didn't have issues with moving around

Beautiful architecture on the outside; modern conveniences on the inside. I got a lovely 6th floor room with a city view (see the photos I uploaded). The rooftop terrace for breakfast was spectacular. Excellent communication from the hotel staff before check-in. I really appreciated that the receptionist kindly printed a page for me. The next time you're in Lille, book a room at Hotel Chagnot.

The toilet seat was cheap and uncomfortable. Also, it was not securely attached to the toilet.