We had an amazing stay! Great location, 10 minutes away from the railway station. The rooms are spacious, the beds are very comfortable and you have everything you need for a pleasant stay. Though the reception is not 24/7, you can use the lobby - there is a coffee machine, milk, juices, rice snacks and additional amenities(such as laundry detergent, razors, combs, cotton buds, etc.), available 24/7. Special thanks to our lovely host Miko, who took great care of us. If we ever visit Kanazawa again, we will definitely stay at Inova.

The room had a great kitchen and laundry.

We checked in after hours and the external entry door code we were given when we checked in hadn't been updated to the new code. Fortunately the correct code had been sent in a message via booking.com and another guest was able to let us into the building. We found out about the incorrect door code the next morning when we mentioned the issue to staff. They were apologetic and very helpful. The room was a little bit tight to sleep 4 people comfortably.

The most amazing accommodation of our two weeks trip in Japan. Room is spacious, clean and is equipped with a complete functional kitchen i.e stove, microwave, fridge and utensils. The room also comes with a washing machine and a laundry yard. Beds are amazing. The lady manager is the warmest person we ever met, she went out extra mile to welcome us, helped us with our queries and recommended us places to visit. Hands down to her service and sense of responsibility to make sure her guests have the best stay in the hotel.

Absolutely nothing.

The hotel is a small one hence is not crazily crowded at the front desk during check in out nor rowdy. The rooms are tastefully appointed and spacious for Japanese standard. The amenities are all awesome from the bathroom to WC to kitchen and beds are super comfortable. Free Netflix in each room is another absolute plus. Hotel is about 10 to 15mins walk from Kanazawa station. Like to give a big shout out for a very attentive staff Kana. She has been very helpful and very attentive to us. She made a dinner reservation for us at a restaurant and noticed our kids were still in the hotel at the time of our dinner reservation and quickly contacted us to confirm the dinner reservation if she got it booked on the wrong date. So attentive and observant. This type of service staff is truly amazing and short in supply.

Nothing much. Is a little noisy as it is beside the train tracks but is not a problem at all. We could still sleep very well.

Such a great place to stay, 10 min walk from station. The room was spacious had everything you needed just like an apartment. We loved the washer and the dryer room in the shower. Very handy. The bathroom had a tv and the bath had a function that kept the water nice and hot. So many extras provided like washing detergent and a light breakfast in the morning. The staff were very friendly, knowledgeable and helpful. They helped us forward our luggage onto Osaka.

Nothing everything was fantastic

The room have complete facility for staying with family and the hotel give free flow coffee, juice, milk, bread for whole days not only brrakfast, the receptionist staff were very friendly Location only +/- 500m from Kanazawa station and easy access to station

Almost perfect, please upgrade the washing machine with dryer unit or you might provide clothlines in the balcony and allow us to hanger the wet clothes in the balcony

Great value for money, easy to find, and is in reasonable walking distance from Kanazawa station even with luggage. It's also fairly close to the Omicho market and some other nice supermarkets. The staff was very helpful, friendly, and went the extra mile to make our stay as nice as possible. The rooms was extremely spacious and well furnished with plenty of amenities. I'm sure I'm going to find myself visiting Kanazawa again at some point, and I would love to stay at this hotel again when that time comes.

The rooms are super spacious and we even had a private washing mashine. Everything is super comfortable and clean. The staff is exceptionally friendly and we felt welcomed from the very first second until checkout. Definitely one of our favorite hotels in Japan.

The location is okay, you have to walk 15min more compared to other options. But in turn you get those beautiful rooms, so it was not a problem for us.

The staff here are all very friendly and we’re very helpful with planning our stay in Kanazawa. They offered to drive us to the station on the day of our departure (it is about 1/2 mile, but a flat and easy walk) and let us know they were there if we needed anything at all. The room was huge and well equipped with every modern gadget, including a large screen tv and a smaller one in the bath! There is coffee available in the morning and a small continental breakfast is offered- a very welcomed courtesy.

Really no downside to this place. Right next to the tracks, but soundproofed so well one could barely hear the trains going by.

The front staff was so friendly, room was spacious and clean, everything was well prepared.

I needed a early checkout, and mentioned it during check in to the staff, they let us know to use the tablet prepared at the lounge counter but when I was there, there was a network error hence I couldn’t checkout on time. I even called the emergency number twice but nobody picked up until the third time. It was the tiniest hiccup for the stay.