Very friendly staff. The room was beautifully decorated and presented and was immaculately clean. Breakfast was from 8.00 am and was very substantial and delicious.

Unfortunately the bed was very bouncy so a lot of partner disturbance and made it seem small (it was only a double anyway). The floor in our room was very squeaky so when you got up to use the bathroom you woke your partner. The bathroom and shower very small but the shower had great pressure. The kitchen closes at 3 pm on a Sunday, we arrived after that so had to go back into town for dinner, just something to be aware of if you arrive late on a Sunday, other days of the week no problem.

Beautiful location, friendly and knowledgable staff, who went out of their way to accommodate our requests. Fantastic customer service. The food was excellent. We ended up having all of our meals at the hotel rather than venturing out, as the food and service was so good. The home made pies were some of the best we've eaten! The desserts were incredible.

The bathroom facilities. The shower was too small and the door was broken. The water pressure needs and shower facilities need improving overall. The bathroom had a strong smell of disinfectant. However, the room did not smell and was a good size and well-presented. It was very clean.

, the building was a stunning old inn with really helpful friendly staff who made you feel very welcome, the food was really great quality and you could see the pride they put on the menu and the food, we had both an evening meal And breakfast, couldn’t find fault with any of it. Room was well set out and with a clean shower and bathroom area. It was really a lovely place to stay

Air con or some type of fan outside but it wasn’t too noisy, just could be heard

All the staff were exceptionally friendly, especially in the morning, as we sat outside the gentleman was very happy to come out to us even though it was wet and slippy. The fried breakfast was one of the best we’ve had, and the pizza the night before was brilliant! Again one of the best we’ve had, and the young man working was very polite and kind.

Nothing it was great!

I was working in the area and the Tollgate Inn was well located and easily accessed. Carpark is plenty big enough for all the customers. Staff member on site when i arrived was friendly and helpful, the room was a good site and nice and clean. Food and service was excellent.

Small gripes but the TV remote did not work properly, the door to the room has a window in it that lets the light through as does the blind on the bedroom window, could do with curtains.

Clean and comfortable room in annex connected to characterful old public house. Members of staff could not have been more friendly or welcoming. Excellent evening meal served in pub. The third time we have stayed at the Tollgate, and will definitely stay again.

Fixtures and fittings, especially shower room, were starting to get tired, but that did not detract from the comfort of our stay.

The Inn is positioned perfectly for Bath and is within an easy driving distance of a number of beautiful locations and places of interest. It is a genuine BnB with a fabulous breakfast to set you up for the day. The room was very good, clean and nicely presented with all the expected facilities. Staff were all friendly and welcoming.

Daily housekeeping

Breakfast was served too late each day and because of this I was late for work. Judging by the number of guests all arriving for breakfast at 08:00, as I did, I suspect others might have wanted breakfast earlier too. Because of this influx of other guests at 08:00, we all had to wait too long.

The evening meals were extremely good. Plenty of choice and well cooked and presented. Our room was very clean and well maintained.

We were unaware that, in order to reach our room, we would have to climb a steep stone outdoor staircase. This meant that it was a little difficult to carry our luggage to our room. We would probably have taken 2 smaller pieces of luggage than 1 large one had we been aware.

Pleasantly quirky room in lovely old village pub was clean and comfortable. Members of staff could not have been more friendly or welcoming. Safe off-road parking for my motorcycle. Evening meal in the pub was absolutely superb, of restaurant quality.

Being over 6 foot tall there wasn't a lot of headroom in the bedroom, but that's down to the age of the building, obviously cannot be changed, and didn't in anyway detract from an enjoyable stay.