Cleanliness, nice staff, room, breakfast. Overall the welcoming attitude of all staff. The location is also near to a good street restaurant Behrouz. The bathroom was very comfortable to use. With the budget we used its equipped with all essential things. Who are looking for luxury its not for them. Easy to get Tuktuk from this area. The hotel also offered airport taxi. ***** staff provided water apart from the complementary 3 bottles ***** they provided extra pillows after asking ***** they gave us comfort and peace with the very welcoming attitude. I loved this the most.

The door lock system need to improve. It’s safe but the system is not modern, bit complicated.

The room was very clean and neat. The staffs were very nice.

when we booked the room it says restaurant is there. But we when went to the place they said restaurant was closed. They can only provide breakfast. So it was difficult for us since we had a one year baby and we had to manage food from outside.

The location near Pettah market and generally near the city center. The breakfast was buffet (tea, coffee, juice, cereals, toast, jam, butter, omelett, Indian bread (roti), vanilla yogurt, fried noodles, dahl), so all you can eat. The personell was friendly. The air condition worked well. We got two bottles of water, tea and coffee bags as well as a kettle in our room (new water bottles, tea and coffee bags upon request).

There were some points we did not like: the window of our room was directed towards a big road, therefore it was really loud. We had a desk, but no chair to sit. The toilet seat was old and disgusting. There was no room service, but with us only staying for two nights actually not necessary.

We stayed here for one night after our flight before heading south, and it was a good choice. The staff was very kind and helpful (thank you ! 🙏), making our stay easy and comfortable. Clean , basic room with a nice bathroom. The hotel has an elevator—great for convenience. The spacious lobby added to the welcoming atmosphere. The location was good , especially being near the railway station for the next day travel. Just outside the door, you’ll find lively street life and a market, giving you a real feel of the city. Breakfast was good and provided a nice start to the day!

The room had no window, except for one facing the corridor, which might not be ideal for everyone. No restaurants next door at night, though we found two restaurants 5-7 min walk away from the hotel.

the staff though they didnt understand much english, they solved all our problems related to noisy old ac/ leaking bathroom/ moldy walls/ broken switches etc all by providing us a new room at the middle of the night because we couldnt sleep with ac noise. the breakfast was ok with srilankan food. the location is close to petta market and gold shops.

the mold in the walls gave us allergy. though they switched the rooms but both rooms had molds, the staff didnt accept dollars or online payments and the amount was varying than that showed in booking.com. so we had to pay some amount more than whats shown during booking. hotel is situated in odd location though petta market is near

For me it was Location close to Red mosque, Grand mosque and another one. Few kilometres away from Galle Face beach. It is super clean. The staff 2 ladies, and guy the who used to prepare breakfast, are all awesome friendly helping and very nice. I had two issues mosquitoes and Wifi, which hardly worked in my room. I am a YouTuber I could not upload any of the videos, except shorts. I work all night here as per Canada Day time. But Internet almost killed me. I had to spend money to buy high speed internet, which costed me a lot.

We needed a one-night stay somewhere close to the bus station - this is a perfect option. The room was quite clean, there’s a small fridge, tea and coffee, water and basic toiletries in the bathroom. The breakfast was nice too, the choice of foods in not too big, but the hotel itself is also small, so you can’t expect something like at a resort somewhere in Turkey. You get what you pay for and it’s a great value for money. The staff is exceptionally friendly and helpful. If you want a 5-star service, just book a 5-star hotel.

1. The receptionist is polite and satisfactorily helpful with any questions I may have about how to use "pickme application" 2. The location may be difficult for taxi drivers to notice, but for me it's not serious because it's not hard to find 3. I like the lobby area coz, there is fan for relax and sofa sitting area to sit on while waiting for the car to come pick me up 4. The size of the room I stayed in was good (Room204) 5. The strength of the water system in the shower is good

1. Unfortunately for 2 nights and extend 1 more night, l didn't get high floor (Room204) and I didn't have the opportunity to open the curtains and let in the breeze because there was a local house across from my balcony 2. The electrical outlet panel containing the hair dryer should be repaired immediately 3. Plug sockets should be standardized in the same way. Round plug or flat plug

Good value for money. Staff were exceptionally good. Specially Rodney and Prasanna. Very helpful.

Vehicle movement and noises.

We checked in on 15 th April 25 and check out on 16 April 25, during my stay only one Room Boy was there to attend the customer complaint. But he was helpless because he was alone. In our Room 206 small tubelight didn't work, for Mobile charging additional multi plug was not available etc. Manager we didn't see, otherwise it could have been better managed.

Single Boy was there in hotel to attend the customer complaint hence thay gye was helpless. Breakfast, Lunch, Dinner was not available during our stay.