The location was great and the staff were helpful. The hotel was quaint and charming. The breakfast was amazing but all food served was of high quality.

The property has charm but potentially could do with an uplift.

The location was excellent - right next to the ferry terminal and a short walk into town. The pool and grounds were beautiful.

The room was a little dated. Lake view was just a window.

Location was excellent, right by the lake with pool, having breakfast out by the lake and with the ferry terminal within less than 5 min walk. I would definitely recommend spending extra to have a lake view room. Town side rooms overlook the main road.

The hotel is an old building and some of the facilities could do with refurbishment. For example the shower screen in our bathroom leaked, leaving a pool of water every time we had a shower. The main evening menu in the hotel restaurant could do with a revamp. It is almost all red meat, which we don't eat. More variety would be better.

The location of the room was excellent and the view was absolutely beautiful. Three of the four nights we were there, we enjoyed entertainment (piano, sax, and harp) which all added to our stay. The pool is fantastic.

The beds we very hard. Understanding that the building is of an older vintage, the overall room size was certainly adequate, however the bathroom is very small and cramped. We found it difficult to comfortably move within the bathroom - even as a single person let alone two at the same time. I don't know what is behind the walls, but there appears to be space between where the closet ends and the wall of the bathroom - at least 2 feet. If that could be added to the bathroom it would make a world of difference. It would have been helpful if at check-in we were told the shutters could be closed. Its very bright when the sun comes up, we only discovered that half-way thru our stay.

The location is amazing, the foid was 5 star and staff were brilliant

It cost 600 Euros to get there and back by cab with no practical alternative when you have bags which is crazy - needs a shuttle bus fot such a class hotel - the rooms really need to be refurbished and looked a bit tired which was disappointing for a hotel at 700 Eiros a nighy

Breakfast was very good with a really good selection. Pool and public areas were very nice with plenty of space. Staff were very friendly and helpful throughout the stay.

Room was maybe a little dated and showers could have been more powerful. A few more sunbeds around the pool area if possible

The breakfast, pool, and interior decor of the hotel were outstanding! Extremely comfortable beds and spacious rooms. The staff were polite abd courteous and made us feel very welcome! It was also a perfect location for taking the ferry to wherever you needed to go in Lake Como

There wasn't anything

Beautiful property , the best location and most importantly such great service. Never expected turndown service in Europe. Front desk , concierge , cleaning staff, porters all exceptional, kind and lovely to our kids. Would stay there again in a heartbeat

The view, staff and bartenders are amazing! Location in town is great. A short ferry walk and you can go anywhere on the lake The town is straight out of a fairytale

Beds were not the best, but not terrible The carpert could use some update

The hotel has had a renovation of the main areas this year and is a nice improvementon last year

The rooms are quite good but not excellent. However they are adequate and functional, and comfortable