The breakfast was great: wide selection and even vegan options. The room was quiet and clean. Windows could be opened to let in fresh air. Small fridge in the room and a small, free bootle of water.

Even though I turned the heating off in the room, it somehow kept running on a low level. My room was on the upper floor: there was only lukewarm water in the bathroom in the evening/at night, in the morning it turned hot after a while though. The TV kept updating its channels for a few minutes every time it was turned on.

Absolutely wonderful! Everything was spotlessly clean and quite beautiful. The room is large and the bed was very comfortable. There are so many thoughtful touches including a full array of personal items like a toothbrush, razor and a shoehorn are provided. The room has coffee service and a small fridge with beverages and enough space for my leftovers. Earplugs are also provided, but my room was on the backside and very quiet. The internet was very strong and reliable. The hotel is very close to the new town center. Passau is a very walkable town with lots to see and do. I will definitely stay here again!

We loved everything from our room, to the always smiling and helpful staff, our bike storage, our breakfast and The Hotel's location. What more! We will visit again one day and recommend it to our friends. We are long distance cyclists, have stayed in lots of Hotel's over the years, so this is one of the best reviews we have ever given! Thank you everyone!

Nothing

Good-sized room Convenient for the station Excellent breakfast (costs €15 extra, but worth every cent) Convenient for station, albeit up a little hill

Slightly too any steps for easy access with luggage or for people with mobility issues Not the closest to the city centre

Nice small hotel.Lovely breakfast. 15min walk to the centre.

The reception was closed when I arrived at 7pm and I had to communicate with the receptionist via phone. She gave me clear but not easy instructions how to access the key . If my English wasnt good I would have a problem. I think these things should be given in advance in writing.

Breakfast was nice. Food was good. Just walking distance to the center of the town.

Room not tidy enough. The spoons in the room were dirty. Toilet is not so clean. It was smelling like someone just done something there. We have to open the windows for some minutes.

Comfortable, clean and very helpfull staff. Great parking facilities, breakfast is even better. The location at the edge of the city center is super.

After a few hot days, the rooms were hot too. However, a fan was available and that worked a treat.

The staff was friendly and exceptionally helpful with local information. The rooms were comfortable.

There is no lift, so it's strenuous to carry bags up the stairs.

Nice room. Well maintained. Staff were helpful. Everything worked. Access to terrace. Comfortable bed.

Minibar was very full, not allowing room for other items.

The staff were very helpful when i checked in, giving clear instructions about where to park my car and breakfast times etc. The location was good, about a 10 minute walk to the centre. The room was much bigger then I expected and had good amenities. The breakfast was really good also, overall, very pleased.

Nothing to add.