The staff were very friendly. I like that they didnt open the pool gate until 10am which meant no one was reserving sunbeds and you didnt have to rush to get to the pool early. There were plenty of sunbeds around the pool. The food was really good and if you decided to do half board like we did the drinks were reasonably priced they didnt over charge. Breakfast times were good 7.30-10.30 and evening meal didnt start until 19.30-22.00. Entertainment activities by the pool were really good throughout the day. You can catch a bus to the beach which is only 10 minutes away and very easy to do or you can get a taxi, the taxi ranged between 15-20 euros but the bus for 2 people was around 5 euros one way. There isnt much to do around the hotel there are a few restaurants nearby, pharmacy, tobacco shop and a supermarket which sells everything you can think off so if you forget anything dont worry just go there. The hotel was really beautiful and very clean. We got a brilliant view from our room of the hotel grounds and the room was very spacious.

At times on an evening and by the pool the music they played was not very versatile we found it was aimed more towards the french. I think they should play a variety of music to cover all nationalities who use the facilities. Also i think at times they needed more staff on the bar as was only 1 bar open at a time and you could be waiting in the que a little while which is not ideal.

Perfect location. Only 10m drive to Palma city. Flexible check in is also a plus as we arrived at the hotel at 1:00am. Buffet breakfast was excellent, and if you are travelling with kids the hotel has activities for them. Both the staff at the reception and at the breakfast were friendly and welcoming. There is also free parking around the hotel, and super easy to find a spot.

The only thing I would say it was a bit disappointing were the mattresses. I am aware that it is a hotel and the lifespan of the mattress is relatively short considering the amount of people sleeping on it, although it was too hard and you would sink on the middle of it.

Big rooms, great kitchen with thematically different dinners (tex-mex, asian, italian). Quite nice selection of drinks and snacks (we went with the all inclusive variant). Beach beds around pools are plenty and we could find a place to lay down every time. Also there's a huge area in front of the pool bar where you can sit down in the shade and enjoy your drinks / food. There's a shop in the hotel itself, but also a huge grocery store called Mercadona within 5 minutes of walk.

No beach in close proximity, only rocky cliffs. The sofa bed could use much better (e.g. thicker) mattress, because you can feel all of the steel skeleton underneath. Water slides could use some smoothing out, you can feel the connections between the parts of it as you slide down...

Hotel was lovely and very clean. We booked family room which consisted of two joined bedrooms and two bathrooms. Room was spacious and beds were comfy. Food was good too but would like little more variety. Saying that we were never hungry and found something tasty to eat. Evening entertainment was very good, kids also enjoyed mini disco every evening. We enjoyed extra activities like table tennis and tennis. Pool was great size and plenty of beds around.

At times it seemed like there was shortage of staff

Location was amazing, 15 minutes from Airport and 30 from Palma city. The hotel is already in the direction of some of the most nice beaches on the south - East of the island. I rented a car so moving was quite easy the room was quite big, enough space for 2 persons for 4 nights, with a little balcony to put stuff outside Price deal I got was very good

I stayed 4 nights and they never changed the towels in the bathroom, I would have appreciated at least 1 change because going to the beach and using suncream towels get dirty a bit faster

The place is so calm and we loved our family time with the kids. The hotel was wonderful to rest thanks to the trees surrounding the hotel. The kids water slides and pool were amazing.

The food for dinner that we paid one time was not what we expected. I am happy that we booked with breakfast only. There was no air conditioner in the corridors and the restaurant- except of the main desk and it was so hot.

Room Comfort: Although the room was not very big, the double queen beds were spacious enough to comfortably accommodate four people. Kid-Friendly Amenities: The water slides and splash pool were fantastic for kids, providing great entertainment and fun. Parking: There was plenty of parking space near the hotel, making it convenient for guests with cars. Nearby Supermarket: A large supermarket within walking distance added to the convenience of our stay.

Outdated Facilities: The bathroom facilities were a bit outdated, which detracted from the overall comfort. Water Pressure: The water pressure in the bathroom was not good, which was a bit of a disappointment.

Hotel has very good children pool my baby liked it very much. Room is clean. Cleaning ladies come every day to clean it. The food is excellent!! You have lots of food choice - also halal meat (ask the cooks if it is halal or not - in our case we had chicken and duck meat halal). You can eat in and out on terrace which we enjoyed every day ! The hotel is surrounded by plants and it is very beautiful. You have outdoor pool for kids and also another pool for grown ups, golf park, tennis terrains. Location is good. The beach is close - 8 min with bus. There is a direct bus line 504 or 505. Also 504 goes all the way to Palma city center 50 mins of ride and then you have A1 bus which leads you directly to airport. The public transport is very good organised. Staff are genuinely polite.

Plates, forks, spoons and glasses are not clean. I was shocked. Taxis are too expensive! From airport to this hotel taxi charged us 30 eur. Indoor pool was small and not so modern...

Nice clean and quiet location Although hotel was busy they seemed to have enough sunbeds by the pool Nice walk to the beach and near a big supermarket- room was a good size although I think I might have been upgraded - staff were friendly and helpful parking was easy to find nearby and free - some restaurants about five mins walk away

Hotel is very big and has about 600 rooms in multiple buildings so there were many people around Breakfast was vast but not good quality The town is good for relaxing but not much happening there

Friendly reception staff, very helpful. Pool was lovely and huge! Hotel bedroom was so comfortable . Plenty of car parking and spaces

Dining room staff : only two were friendly! The dining room floor was dirty. The swimming pool beds were always full and " reserved" with towels all day ..