+ the location could not be better! It’s right across from the Lille-Flanders station in the middle of a plaza above a number of restaurants. About a 5 minute walk from the center of town and also a 5 minute walk from the Eurorail station + nice bed, nice facilities + was really nice to just have some drinks and hang out on the window seat people watching the square

- minor issue, but the QR code system that was used instead of physical keys was a little annoying to work with

A very cosy room, loved the l’ocitaine toiltries and the salon( breakfast room) where you could get coffee/ tea/ hot chocolate on tap all day ( often with cake) The breakfast was good, a good variety. Worth it if booked with room and you get a deal.

There could have been milk alternatives such as soya, cereals were also not available but there was plenty to eat.

We had a room on the 5th floor at the front of the hotel overlooking the station. The room was small but comfortable. Excellent bed and bedding, very comfortable. Excellent walk in shower and air conditioning. Despite the location the room was not too noisy from street noise, although ones on lower floors may have been.

Not quite enough wardrobe hanging space and a mini fridge would have been welcome to keep water and other drinks cold. The breakfast room was a bit cramped. These are minor issues and did not detract from the overall stay

Boutique hotel near the Lille Flanders rail station, warm check-in in English, small elevator up to my clean, comfortable room that included a sofa overlooking the rail station, yet I wasn’t bothered by noise. Breakfast included Belgian waffles. I really enjoyed my stay in Lille, the food, the architecture, history, walkability, the good value hotel. The warm, friendly young woman at the desk suggested I ride the subway to the Sunday market, I was so glad I did, even though it was crowded, per her advice, got food at the indoors stalls. When I come back to Lille, I’ll gladly return to the Rosa Hotel, which is such a great value.

I was a bit concerned that in the night I’d forget about the small step down from the bathroom, but ended up not being a problem.

Great location, just a few minutes walking distance from Grand Place and the old city, opposite the main metro hub (Lille-Flandres) and 5min. walk from the train hub Lille-Europe. Monuments, restaurants, coffee shops, bakeries, shops, literary everything near by. Comfortable room, not very large, but descent. Big TV screen. Very polite personel/reception. Rooms soundproof enough considering that the hotel is located opposite the buzy train station area of Gare Lille-Flandres. Good heating/hot water facilities. Totally recommend Rosa hotel for someone who wants to stay in a good quality hotel for a few days, in walking distance to every major spot in the city centre and to have the easiest access to metro/bus.

Small elevator, narrow corridors and staircase, but it is expected in an old building. QR code key to enter the building. If you are not familiar with this, it will need a bit of time to get used to it, but it actually works pretty fine. Check your inbox for a email regarding your personal QR code, once you make your booking, and have a hard copy on paper just in case your cell phone...runs out of battery before you enter the hotel. No real complain on this though. It would be better if the hotel had 24h reception. The hotel is not as expensive as some other near the Grand Place, but it is a bit pricey for a 3star hotel. In its defence the neighbouring 3star hotels are not much cheaper, either.

Loved the hotel. Really comfortable clean room. Good shower, nice towels. Free safe for valuables. Modern hotel and only about 10 minutes walk to the station for the Eurostar. Buffet style breakfast with the lovely option of cooking your own waffles. The breakfast room is quite small & does get busy after 930 so better to go earlier to get a pick of the tables. No tea or coffee in the room but the option to get hot drinks from the machine in the breakfast room on the first floor, with the added bonus of a slice of cake which was available during the day. The only downside was the noisy location. The double glazing is very efficient but like many hotels in the area, this is above a bar & this does mean it can be noisy at night.

I found the staff at the hotel were very friendly (contrary to some other reviewers). Our room wasn’t quite ready at 3 so we were able to make use of the small but beautifully decorated dining room/lounge and help ourselves to tea, coffee and cakes which were available for guests all day. Room was ready at 3.20 and the receptionist took all our luggage up and left it into the room for us. The QR code key worked fine and breakfast was great, especially the waffle maker. We had a triple room with view out to the station and a small double which was very small but we did know this in advance. If I went again I’d upgrade to a bigger room but we only stayed one night to visit Christmas markets so not a problem. Everything was very clean and obviously recently decorated/renovated. I would definitely recommend and stay again in future. Close to all the main attractions and lots of bars and restaurants within a 5 minute walk. Parked in Lille-Flandres station car park - all undercover and just a 5 minute walk from the hotel.

Nothing.

Beautiful hotel and room very near to the station so central for the town's shops and sights as well as getting out of town. Room had everything you'd need and all of high quality. A very high standard of cleanliness and options to have a "green" clean rather than a deep clean every day - this was perfectly sufficient. Friendly staff and lounge area open all day.

No tea/coffee in room (although there was access to these facilities in the lounge area) Breakfast area was a bit crowded - don't know if it was just a busy few days but it was difficult to move around and for the staff to keep up with demand. Breakfast was tasty though.

I like the location of the hotel. Facilities provided are as promised, and rooms look the same as shown in photos. Self-check-in helps a lot to save unnecessary formalities.

I didn’t notice at first, but blankets were not provided, so I felt cold overnight with nothing to cover myself. While the self-check-in process is convenient, I did observe an unknown person entering after us. Initially, I thought he might be a guest, but upon noticing that there was someone at the reception, he left.

The decor was lovely and there were lots of thoughtful details. From the reception to the rooms to the breakfast area, everything was very compact but a lot of thought had gone into use of the available space including clever storage. The bed was very comfortable and staff were all very friendly and helpful.

The room was tiny, even though it wasn’t the smallest available- difficult to move around the bed and to get dressed. I definitely wouldn’t have wanted another person in the room! There was only one small window at ceiling level but the installation of a daylight-effect ceiling light helped. In my companion’s room the air conditioning and door lock were broken, although staff were very helpful and an alternative room was offered. The QR codes for the doors didn’t always work well.