The place is very clean, it is quiet and the staffs are friendly.

The fact that the rooms don't have fridges and microwave.

Great breakfast - staff amazing- bed comfortable - Incident: they booked a shuttle the day the driver didn t wotk noone nformed us till I arrived at the desk and waited for my ride. The the reception desk kept on serving other person even if whe knew I was waiting and latefor my apt at the embassy. i couldn t have organized differently if I knew. Then ride in a very old not comfotbale taxi. She apologize after. I felt home there and will come back for sure . Pity the pool was too cold and dirty .

Booked for a ride that wouldn t never happened bcs it was a holiday . Client should be advised if mistake was made .

The room was clean , my bed was always freshly cleaned and the shower was sparkling clean too I loved everything about Anew hotel

There was no microwave but so far so good am very happy thank u , and am looking forward to visit again

The pool, the shower was nice and spacious, The bed was nice, big and comfortable The tea and coffee condiments The cocktails from the bar The privacy they give guests The overall service of the staff was excellent. All the facilities were wonderful.

The wardrobe in the room. The carpets in the hallways retain a wierd smell and are not very clean. The short curtains are just wierd. The TV channels were miserable and there was no much to choose from. The TV itself was very old and outdated.

The rooms were nice even thou having a bar fridge would have been useful.

Not having a fridge on the room,the waiting period when checking in.the were more than 4 people waiting to been assisted by one receptionist who wasn't pleasant. On sunday morning around 3 am we heard some sounds around our window as they were not closed,it seemed like the was someone peeking on us.we were on room G17 so that was one moment which we felt not safe. One thing which was inconvenience is that no cash was allowed and we struggled to even get food at the place because they needed a card as their online payment system wasn't working so we had to go out late in a place we dont know just to buy food.

It was clean!

I didn't like that a staff member helped me find my way and then later demanded a tip. Tips are supposed to be give freely, not meant to feel like an obligation. I couldn't even move around the hotel freely knowing very well there's someone waiting for me to give them money. Demands for me are just a NO! I also didn't like that there was no cold water. I enjoy my water cold not room temperature.

The Pool scenery was very appealing and well located. The staff was very friendly .

Tv channels were ancient. Atleast a smart TV could have made a difference. The restaurant food could improve as well.. we had meals on our arrival day but the steak was a bit unpleasant and the veg was overcooked.

The place is so amazing , with very exceptional staff ❤🙏🏼❤

I think my issue was not being allowed to chill by the pool side with my own drinks 😔. Had to spend 3 days indoors because couldn't afford their drinks 😔.

The staff do attend to you when you need them, thier food was nice

It's difficult getting the air-conditioner to work The water was not hot we were moved to another room still the water was just warm we opted not to complain anymore

I liked the coziness of my room and that there was a safe to keep all my belongings, especially laptop safe with a custom password. The wifi was good, and I was even able to get some light work done. The channels on the TV were okay, but some of them were a bit fuzzy - not sure if just in my room or in all rooms. Room service was a bit slow, but the staff were really gracious and accommodating. The food is great! 👍