The room was beautifully furnished, new and very clean. I'm surprised there's a check-in gift. The location of the hotel is very convenient, 3 minutes to walk to the Valley Metro Station.There are many restaurants and convenience stores around the hotel. When I park my car, the staff is very happy to help me find my parking space. The infinity pool and spa are astonishing.There is a very big balcony on the roof, our family enjoyed an amazing view of Brisbane city.I noticed there are some Barbecue facilities and leisure tables and chairs here. Maybe next time, we can try a barbecue party. The mattress in the master bedroom was firm enough for my lower back pain, and the staff kindly added a softer mattress to the other bed for my child.

great location, within walking distance to most things and had public transport very close by for anything further away, great amenities- full kitchen and good laundry amenities, staff were lovely and happy to help with any of our needs. we arrived from out of town a little earlier than checkin time but the staff were able to organise parking for us so we could easily go explore whilst we waited for our room to be ready

a little noisy but that's to be expected with the location! small mix up with housekeeping surrounding our check out day but this was rectified swiftly!

Great view from 23rd floor. Reasonably well equipped kitchen. Great having laundry facilities in apartment. Remarkably well sound-proofed between apartments. Good service around replacing cot in room which had been damaged previously. Great to have a high chair, too. Both cot, high chair and parking are all charged for additionally.

Carpet square in living room was of poor standard and curled corner a tripping hazard. Dusty around window ledges of bedrooms and dining alcove. Most annoying flooding from both showers due poor installation, which impacts bathmats and having to use towels to mop up>> more washing. Master bedroom had a good space for porta-cot, but very tight accessing the bed each side. More information would be helpful when confirmation is sent around parking and how to access from an alternative street - especially tricky when it's raining.

I Loved everything! it was all clean, sleek and modern. I loved that we got a mini apartment for our one week stay, we could spread out and didn’t have to be confined.

Nothing major to complain about, but the room we were in (2311) the shower doors seal didn’t work the best so our bathroom got flood quite flooded everytime we showered but didn’t affect our stay. Staff gave us more towels and the washing machine and dryer helped too. Bit worried about there being no screen in the balcony though. Only a sliding door and then nothing, it’s a bit concerning being no gauze or anything

The kiwi member of staff on the front desk was an absolute babe! Helped us with a few issues we had during our 6 day stay, made sure we were all settled afterwards and even helped carry our bags up to the 25th floor for us when a trolley wasn’t available. The apartment itself is lovely, but it needs to be kit out with a few more kitchen items. Sauna was a great add on as well as the laundry in the room. We also lovedddd the drag bar on the opposite side of the road! Overall it was an 8.5/10

The rest of the staff need a few more hours training… Other than the lovely kiwi lady (who we didn’t get the name of unfortunately), we dealt with some quite impatient staff, who seemed to be annoyed that they actually had to do their job when issues arose. It was mainly fine but it meant we went without a cooking hob for 2 out of our 6 day stay because of incompetence

These apartments are very well looked after nice and clean and modern. The staff were very friendly and accommodating to our late check (early hours of the morning- key safe at reception). Even though these apartments are right in the centre of Fortitude Valley the room was nice and quiet. (we could barely hear any street noise, we were on floor 24).

The only downfalls were the bed is very firm and the shower leaked out onto the bathroom floor when you showered. Staff did do everything they could to assist with shower overflow by providing extra towels and they did have maintenance attend as well. Unfortunately I think this is a design floor when the bathrooms were renovated/built as the fall of water is wrong.

Great view. Very clean.

The parking was difficult to understand. For some reason you have to drive on the opposite side of Australian roads? Wasn’t told of parking fee.

Really great apartments, love having a separate bedroom (great bed also) and dining table & proper kitchen. I travel a lot for work and like to sort my own food out so this is really important to me Pool & gym excellent also, and the roof terrace a surprising bonus. Have booked up for multiple weeks now as this is the best I've found in the area

Not much. Kitchen well equipped and then they stinge on stuff like cleaning products (dishwasher, washing up liquid etc) which seems weird. Fortunately there's a supermarket 5 mins away so not hard to overcome

Clean fresh and new excellent presentation and staff was very happy and friendly

being slugged for $25 for an overnight parking charge, put a very bad taste into my mouth as to question whether I should book again.

It was clean and always maintained

The rubbish the room was full with bags of rubbish not being able to be placed down the shute at the time possibly because of the holiday season. *A recommendation for hygiene purposes have a tiled or Lino floor so that it can be mopped daily to prevent smells or stains from spilled rubbish. The window in the room was cracked and should have been replaced before the holiday season and before letting out to customers. It could have been a hazard if the weather got worse. We were lucky It was very handy to stores and public transportation also a local pub across the road on the corner for drinks I wouldn’t recommend eating there as it was a bit pricey, however nice eating