a nice, little bit quirky property with very helpful staff. Location to river and ferries was excellent. Good range of eateries nearby or within easy access.

Nothing that i didn’t like. initially the location didnt seem appealing but we simply didn’t know the area as well as we could have so chose the work directions when strolling locally. The proximity to city and river ferries made up for our not being familiar with the area. Rooftop bar not being open when enjoying the pool was a bit of a downer but overcome by being able to grab a refreshing drink from bar downstairs to bring poolside.

We stayed at X Hotel on a Saturday night and honestly, it was better than we expected. The room was super clean and felt really freshlike, and the best part,  totally soundproof. We didn’t hear a single thing from the road or outside noise, which made it easy to fully relax and sleep in. The pool area was a clean, peaceful, and just the right vibe. We ended up spending more time there than we thought we would and the food was incredible. Location-wise, it was spot on. We could walk everywhere in the Valley and so close to Howard Smith wharfs for sunset drinks on the river. Would definitely stay again, we left feeling like we’d had a proper little escape.

The hotel is clean, spacious, and well-located—though it’s a bit far from South Bank, it’s conveniently close to the Story Bridge. Breakfast is served à la carte, and while it was included for the two rooms we booked (each accommodating 2 adults and 1 child), we were informed at the table that breakfast was not included for the children (both under 12). This was a bit disappointing given the room rates. Overall, it’s a fairly good choice, but you can find better value for your money at other hotels in the same area.

The location was perfect and walkable distance to everything that week needed during our stay. The staff were friendly and also allowed for a very flexible last minute early check-in.

The only thing that could have improved the stay was the tap in the shower appeared to not be working, there were two shower heads but you could only use one and the nossel to change this appeared loose. Also, it is important to note that there is very minimal privacy on the toilet! Transparent doors to the bathroom and the toilet is right next to it so I would suggest only staying with someone who you are very close with!

Always stay at Hotel X when in town for work. Excellent staff, rooms and rooftop, highly recommend. Value for money also in a great location.

The only comment I would make is - when hosting private events, don’t let it happen to the detriment of the guests staying at the hotel. Guests around the pool were told no service or food or beverages from 4pm because of private event that evening. It was a packed pool and a 30+ degree day. A shortsighted and disappointing decision. The private party will not be reviewing the hotel but the guests will, something to consider in future.

Excellent breakfast with outstanding coffee in the Bisou Bisou restaurant downstairs: Maître D' was a lovely fun French women who added to the breakfast experience. Swimming pool was very refreshing and clean with comfortable loungers. Relaxing lighting options in the room. Very comfortable bed. Great location to James St and shopping/cafes/restaurants. Whispering aircon and double-glazed windows means we had a couple of very quite night of sleep.

Was very challenging and cumbersome to use the television/chrome/casting technology supplied to get TV entertainment functioning (20 minutes). TV didn't allow for personal HDMI input so couldn't use my laptop and the TV together for work or entertainment. Toilet in the room lacks privacy with semi-transparent door, no sound proofing, gaps in the door - quite a design flaw. Parking was a struggle with a traffic jam at the hotel entrance and round-the-block circuit to get back into the carpark after check-in.

Location was brilliant close to everything you could want, lovely room, great rooftop pool

The pillows were not comfortable and all the same. The roof top bar/restaurant Iris was terrible. Prawns weren’t washed 🤮 very disappointed. It was meant to be rapid but every dish had chorizo in it making it taste the same.

Room was lovely had a luxurious bathroom, with amazing views. Great mini bar and room service from the 24hr French restaurant downstairs was exceptional after a long day of travelling. Staff were friendly and the room cleaning service that you order from the tablet was efficient and super fast each day.

For a luxurious experience we would have preferred doona covers on the bed instead of the triple sheeting esp when paying $1000+ night for the top suite as after our 3 night stay the sheets felt dirty and limp and not fluffy. Also some apps on the tv would have been good.

The hotel is located quite central in Fortitude Valley. Around 70$ from Brisbane Airport. You can take the “Kittycat” boat for free to go to different places. It takes about 8 minutes walk from the hotel to reach the wharf. There are plenty of fancy restaurants nearby the river which have great view of the bridge. The hotel staffs were very friendly and helpful. The minibar was a great inspiration to try new things. We had 2 suite rooms to fit 4 adults with 2 children. Both rooms were different but they have balcony with great view and a living room with kitchenette. It’s much more spacey than usual hotel rooms that I’ve been.

We have to pay $40 per night for parking. And it was full when we were there and we have to take the valet service which makes the parking costs $60. That’s quite pricey!

Rooms presented well, modern and great location. Staff very friendly although I had no idea some of the lifts locked out from going to the rooftop after 10pm, would have been nice to know upon checkin.

Room wasnt very clean, there was what looked like cream / mayonaise on the carpet on multiple spots, around the coffee table there was clothing tags and a lot of dust