Location was great. Coffee was delicious. Bed was super comfy.

The bathroom was completely glass (ie not behind a solid wall) but the glass was only frosted to about waist height. The entire bathroom not just the shower. We had to make a rule about not walking around the room whilst the other person was using the toilet to avoid awkward eye contact - not the romantic vision of the designer when they put the glass in I'm sure!

Great location, close to everything, including shops, restaurants, bus stops, and sight seeing. The staff are extremely friendly and helpful, and the hotel itself is very cosy and welcoming. I have stayed before and will continue to stay, whenever I travel alone.

The air-conditioner in the room kept turning off. I woke quite a few times during my stay, sweating because of it. I informed staff of the situation upon check-out and they reminded me that reception is 24 hours, so to inform them during my stay, so they can fix the problem and make my stay more comfortable. I was very appreciative and the staff member was very kind - kept insisting on offering me a complimentary coffee or something to that affect, but it was not necessary as it was my fault for not remembering the manned reception times. The lighting in the bathroom is weird. The lights sit behind you as you face the mirror, so you're cast in shadow. I was still able to get ready but it was sort of annoying.

Convenient location to walk to entertainment precinct and explore downtown Brisbane. We didn't need an accessible room but I was happy to have one and found the bathroom facilities very well set up for a wheelchair user. Good to know for future travels with my companion who does use a wheelchair. The twin bed set up doesn't leave much room for a chair to maneuver but the switches and glassware are within seated reach. Recommend bringing a grippy/non-slip floor mat for safety in the shower.

From the promotional photos, I had mistakenly thought we would be staying in a charming refurbished heritage Queenslander building. This building is next door and used for functions/events not general accommodation. This led to a bit of confusion on arrival, but not a big deal.

the staff were really friendly, it was in a great location, the air con was amazing, it was just really lovely.

my only criticism of this place was the room service. we tried to order room service on the Saturday night. keep in mind we ordered it pretty much smack bang on 6 pm when it had just started for the night. they were out of coleslaw already and when my partner and I tried too get a chicken parmigiana each they said they only had one. so it was just a little odd and inconvenient but otherwise it was great.

I was sick and was only able to walk with my crutches so I ordered room service. The staff were extremely helpful and understanding always assisted me with my bag and brought my food to my room with a smile an extra consideration of my illness

There was nothing that I could fault, although I only stayed the one night. I guess the price that I paid for the night was a little higher than I expected cause I am currently not working due to my illness but I had no other choice to accept the price , it was a last minute booking cause I had just go discharged from hospital and desperately needed a place for the night. I had to make arrangements to travel to Bundaberg, and I was stressed cause I am single with no friends or family in Australia.

Andrea the front of house was awesome, nothing was too much trouble, she was polite friendly and cheerful, sorted early check in let us leave our bags while we had brecky and generally just what hospitality staff should be like. the hotel is small buying in personality lovely food at the onsite cafe not far to walk to city. rooms are compact but great for a weekend or short stay.

the beer choices in mini bar were just furphy or 50 lashes not my cup of tea

Overall it was a comfortable room in a nice hotel. It was quiet and well serviced. The area wasn't too far to from shops/restaurants and I was able to walk safely around to get to where I needed to go. The staff were very friendly and there was free street parking which I didn't need. The cafe looked nice but I didn't use it.

The shower pressure was pretty terrible, I ended up washing my hair in the sink instead.

Loved the modern vibe of the hotel & that there was a cafe downstairs where you could get breakfast. The location was close to our venue. Staff were friendly. Room clean and tidy. They also upgraded us to the top floor because it was my birthday, which I thought was very thoughtful & great service. Good view from the balcony.

Didn’t like having to pay for parking at $30 a night. Bar fridge could have been a bit cheaper with the drinks. Also a note or heads up about the air con turning off when the balcony door is left ajar.

Modern, clean, close to where we needed to be, parking available, lovely cafe to grab a bite and coffee in the morning. Good blackout curtains meant we could get a good sleep in.

Very minor thing as everything was truly wonderful. They don’t offer any water bottles on arrival. Need to pay for them. Not sure if this is just standard in Brisbane hotels, but some complimentary water bottles would be nice. I know tap water is fine, but my water bottle struggled to get under the bathroom tap.

A nice hotel with really helpful, friendly staff. The rooms are modern, bathrooms are nice and the beds comfortable. It was a treat to have a small balcony too. If an easy walking area isn't important to you (it's still fairly central, so getting around by Uber would be relatively affordable) I'd 100% recommend the hotel.

Some of the common parts of the hotel are a bit tired (scuffed paint in the hallway and on doors, stained carpets outside the lifts) - it'd be an easy and relatively cheap fix to keep these nice too. In terms of location, the immediate area is good - a leafy steet with some pretty heritage housing, but the wider area isn't so (it's a maze of really main roads with fast traffic that take a long time to get across) so walking elsewhere in Brisbane is a bit of a pain and Fortitude Valley centre isn't that great - lots of vacant shops, bit dirty etc. So I'm not sure if I'd stay again, just for that reason.