The staff especially Annie. I would like to thank her for her exceptional service, compassion and knowledge. Nothing was too much .. Also the manager in the restaurant who made me feel welcome every morning. The room was spacious, great beds and pillows and lovely views.

Nothing … perfection

Stayed here for an event directly across the street, so the convenience was the biggest plus for us. The proximity of restaurants within the building and down the street adds to convenience as well. Quick trips to and from the airports. Easy parking option and worth the money. The helpfulness and respectful service of the staff and made my friend and I feel very welcomed and culturally safe. Nice breakfast with amazing coffee served by cheery wonderful staff to start the day off right.

It's not a big deal but we waited for quite a while before we got the bottle of Bubbles that I had prepaid at booking. It needed 2 reminders. But this didn't detract from the amazing stay in any way.

Clean modern rooms well equipped with comfy beds and pillows..lovely pool..convienent location ...

On arrival staff misinformed us about parking overnight and got charged a high price on departure of $69 when first told $30 that would come out of my security deposit then told it was $35 by another staff and sorry you will not get a refund ??? Misinformation along with another staff told my friend in another room no one by name was booked in at the hotel? All staff need to be clear in communications to their guests ..

Quiet, comfortable room, in a smart, clean hotel. We appreciated the pickup from the hotel which was included

There is still nowhere to put the soap in the bathrooms (despite mentioning this to management last time). You have to balance the wet soap on the flat top of the tap. There is no brake on the bed wheels, so when you lean on it or get in it, it skates across the hard floor (and in the case of twin beds, the one bangs into the other!). I paid for breakfast as I thought it was $28 for the room (which would have been good value) and it turned out to be per person (which we thought was too expensive for middling coffee-machine coffee, small, heavy 'sour-dough' croissants etc.

Great location. Good sized room. The bed was extremely comfortable, as were the pillows. Lovely big shower.

Coffee pod machine didn't work ( possibly wrong pods for the machine). While there was a kettle, there were only sachets of decaf coffee, tea, and hot chocolate, so no coffee. I had noticed other reviews also commenting about the coffee pod machine, so it's very disappointing this issue has not been addressed. I had a very early flight and check out. I mentioned the coffee pod issue to the staff member ay checkn out and he kindly offered to let me use the coffee machine in the restaurant.

Room was spacious, new and clean. Beds were very comfortable and shower was fantastic. Sound proofing was exceptional. Great location. Would stay again.

We were given a late check out of 12pm which was great as we arrived in the early hours of the morning but at 12.05pm we had staff knocking on the door and calling us on the room phone which was overkill. Breakfast staff in restaurant told us at least three times throughout our meal that breakfast finished at 10.30am which we were aware of. We felt rushed.

Great area. Was a nice hotel. The staff were nice. Not bubbly and enthusiastic. Polite. Room was nice. Bed comfortable. Soaps and shampoo were beautiful. Smelt divine. Were given a drinks voucher when took glass to show them what was on the carpet.

The room hadn’t been cleaned properly. There were broken bits of glass on the carpet, plastic bottle and a pie wrapper under a bed. Their charge for parking was more than if we had paid not through them as we left the carpark. I also asked twice regarding being charged for parking and they said no charge each time on the phone. Small bar fridge had milk stains in bottom.

Very comfortable, great location. Right in the middle of the revitalised Fortitude Valley. Close to restaurants and cafes. Rydges also offers great in house dining and bars. Carparking, while an extra cost is very reasonable and convenient - next door. Nice views over the Ekka Grounds but close to Victoria Park and Valley if you want to go for a walk. Buffet Breakfast was great and comprehensive. Staff are very friendly and professional. Thoroughly recommend it. Great value.

Nothing to fault.

We love Rydges Southbank so we gave this Rydges a go and now it’s our go to place whenever we stay at Fortitude Valley! Perfect location if you are going to an event at the showgrounds and it’s on the nice street with lots of restaurants, cafes, an arcade and 7/11 nearby. As always the Rydges is clean, have lovely staff and their beds are so comfy. I love their 11am checkouts and they offer even later checkouts at times (great for your valley hangover lol).

Big room, comfortable beds, buffet breakfast, service.

We were swimming in the pool with kids when a man arrived, tested the water, immersed himself in water clothed and proceeded with scrubbing pool walls. It was so bizarre. We got out shortly after and he finished too, packed and left. Surely this maintenance could have been done at a different time when nobody was in the pool! The water from the water cooler in the gym was tasting funny. A few family members had upset tummy after drinking it :(