A great location and value for money. I loved that I got a cot for my baby; and a nice baby towel; and a clean bedsheet for my baby's cot :) Thank you.

It was impossible to use a shower in the en-suite because there was nowhere to attach the shower head to (I used the shower in the main bathroom instead). I also couldn't use the bathtub (for a bath) in the en-suite because there was no plug :p

We stayed at Shaw House as a family of five and overall had a very good experience. The apartment is spacious, clean, and in a fantastic location — just a short walk from Hyde Park, Regent Street, and Oxford Street, with a Tesco supermarket nearby. The complimentary upgrade to a 4-bedroom unit made our stay much more comfortable and excellent value for money. Beds are big and very comfortable with soft bedding, and both we and the kids slept really well. The portable air conditioning worked great (five units in total), and we also appreciated being able to store luggage in the lobby.

On the downside, one of the bathrooms had a smell, which was only partly fixed after a few days, and the facilities listing wasn’t fully accurate (no dryer, though drying racks were provided). A few basic supplies were also missing at first but later brought in. Still, with its comfort, helpful staff, and excellent location, Shaw House made for a pleasant family stay.

*****The Staff: Louis was very helpful during our stay and very easy to deal with Very prime location close to both hyde park and green park The street is very quite but the neighborhood is lively I would recommend this stay to everyone who comes to london

- I think the bedroom (beds mattress) need sone attention they could improve it with minimum cost - price: I am not knowledgeable about London prices but 1300£ for 2 nights is quite steep - the building has 10 apartments all run by the same company ours was in the 1st floor so we didn’t need the lift but the lift was broken during our stay

I absolutely loved the family relationship with the manager of the facility, very helpful, anything we have asked for was answered in very short time, i was there with my three kids and we absolutely loved it, location exceptional! Will stay there next time absolutely

Everything was really great, only thing might be better is the lift, there is only one for the 10 apartments, however we didn’t have issues at all even thought we were in the 4th floor ( last one ) , i didn’t have a single issue with the lift and it was really easy either talking my luggage in. Or out or even using stairs

It was in a very accessible area in the middle of either side of the main tourist areas we were interested in seeing. It was relatively quiet allowing for decent sleeps and being able to reset away from everything but a short walk to the action. Staff were very very helpful. Well priced

A few finishes required updating but that didn’t affect our stay. It’s probably not as polished as a some more expensive accommodation but it really doesn’t matter because it has space and is comfortable. Because it’s in a more pucker area you won’t find cheap eateries but that’s not a big deal because you’re walking everywhere anyway and can pick up what you need along the way.

Fantastic location in the heart of Mayfair.

No Maid Service, but the apartment did have a Washer/Dryer, so we were able to wash towels every night, so it wasn't a big deal.

The flat was very clean. The staff were welcoming and were available when requested.

The furniture was outdated.

Great location, you can walk everywhere. Lots of great spots to visit at a short distance from the apartment. Apartment is good, furnished and with a kitchen (we didn't use it much, great choice outdoor of bars, cafes and eateries at any time of the day)

The elevator is an "antique". It works but very heavy and clunky. And the doors are extremely heavy. So get ready for some stairs exercise or some wrestling exercise with elevator doors.

The property is located centrally with access to Marble arch, Green Park and Oxford Circus as well as Mayfair. It was actually bigger than i thought and very spacious. A ton of towels were provided, fully equipped kitchen and 2 bathrooms. Couldn't have asked for anything more with that price which was great value for money. Would definitely consider staying here again as an option to the exorbitant prices for the hotels around Park Lane.

The floors were dusty. Not a deal breaker but just worth mentioning. Also the elevator is a bit old and small but still gets you to your desired floor for those with luggage.

Great location and spacious

The washer and dryer situation wasn’t explained so we struggled to figure out the best way to go about washing our families clothing and getting it dried in a timely manner. Figured out a method but would have liked some instruction. To be fair, when we arrived there was 3 groups checking in at same time and I appreciated how helpful the staff was with getting our luggage up to our room.