The hotel was conveniently located for my office. My room was at the back, so quiet and comfortable. Expl

I didn’t like the impersonal welcome. I had to go to the bar/restaurant next door. 3 or 4 (very polite) people later I was greeted by someone who was responsible for the hotel. While polite, it’s seemed a chore. I was told the basics. But no offer to help me up the stairs to the top floor with my suitcase. I managed. I dropped my key in the post box when leaving. It felt very impersonal. Yet I can’t complain. But just not the best.

The room was airy with lots of natural light. It was also very clean and tidy with everything you need. Mattress was comfortable. They offered complimentary breakfast items in the morning, which was handy for a business trip with an early start. Staff members were friendly and helpful. Overall a very pleasant stay!

The windows were not completely sound proof so you could hear cars driving past at night. But the street on which the hotel is located doesn't seem to be a busy one so noises were just sporadic on a weekday night, which was not a big problem.

This was an absolutely lovely little hotel, me and my husband enjoyed our stay so much here. The staff we met were helpful and polite, rooms had everything we needed, lovely little touches as well. I was pleasantly surprised by the space in the room, and how comfortable the bed was, I normally hate hotel beds and this was a dream! It was enough away from town that it was quiet, but we walked to the Symphony Hall in 10mins to see our show so close enough for us to not need a taxi. Perfect for what we wanted, a couples night away, and we'd definitely stay again! In fact we were really sad to leave!

The only thing I could say is on the stairs there was a spot or two where the wall was crumbling, I think it needs a re-plaster here and there and that threw me for a moment, but it was just superficial. And the plug in our bath probably needed resealing as even my husband struggled to make it water tight (we did in the end though). Really small things that did not at all take away from the lovely stay.

The manager was very helpful and friendly which I really appreciated as my first impression of the place. The room was incredible, very spacious with good lighting. Coffee and tea were available and the bathroom was really nice (the soap and moisturiser smelled amazing). The bed was super comfortable too, best nights sleep I've had in a long time! Breakfast was included in my booking and it was nice to sit in The Button Factory next door with some tea and a pastry before the day started.

The breakfast was not included in my reservation. However, these guys were thoughtful and provided a daily light start for everyone. Think fruit yogurts, fruits, or some healthier types of cereals. A special thought for the adjacent restaurant, The Button Factory: I had an excellent early dinner at the restaurant. If you go there and, in fact, anywhere in Birmingham, please (I mean it!) ask for the Attic Brew beer. If you fancy ales, I am sure you will thank me later. Top ale I had in my life :) But be open-minded; after all, it's a "forward thinking beer," as they call it. And last but not least, a high five for the staff working at the Button Factory. They also manage the reception for the hotel.

I don't really think I have something I do not like. I just noticed that the heater in the room was set to a maximum that made the atmosphere pleasant. During my stay, we had minimum temperatures around 12–13 Celsius. I wonder if the maximum temperature of the heater can be adjusted higher if the outside temperature goes downwards. But again, it's only a thought I had.

Very cute aesthetic. Bed was very comfortable had a really good sleep. Shower was excellent. Great location loads to explore nearby. Nice and cosy room with comfy furniture. Staff were friendly and helpful. Nice selection at the breakfast buffet

Do not ignore warnings about the noise, music can be heard from the bar till 12 (sat stay). Not a problem for us. Room was really dark, could do with another lamp. Some bits needed a bit of a better clean.

The house was full of character, which we loved. We had a spacious room with big windows and a great bath. They even supplied bath salts, a treat for me. The staff were very friendly and efficient. The location was perfect for us, on a quiet street within walking distance of New Street Station and other city centre facilities. We had a very relaxing stay.

It was great for us, but the pub next door has music until late at weekends and an outdoor terrace at first floor level, so it could be noisy at times.

Very clean toilet and accessories.

The way to pay,it should be automatically when requested by booking. Com but here when I booked through booking. Com and when I reached at accommodation on front desk it will manually putting credit card number and expiry date this will surprises for me. I requested to do all details on the time of booking and desk only deduct required amount by paying machine rather than putting card details manually in front desk system to avoid customer un comfortable.

Room 15. The property was quite trendy with modern furnishings. Spotlessly clean. Very large room. Very comfy bed. Fridge, complimentary water, fan in room ( there were actually 2 fans but we didn’t know how to work one of them) Friendly staff. We were allowed early check in which wasn’t an issue for them to offer. We were offered 20% off food at the popular bar next door which looked great but we had prior arrangements. Good value for money.

We haven’t stayed in Birmingham before and this boutique hotel turned out to be a bit too far out for where we were going, which is no fault of the property. Some of the plasterwork seems a bit crumbly, the distressed paintwork hides a few sins but not all. The breakfast wasn’t great. The bread/ bagels were presented still frozen and took ages in the toaster. Ham and cheese for breakfast was Parma ham and Emmental which was a bit niche. A bit more choice would be an improvement.

This hotel is fantastic. For little money I got a unique, cosy, well designed room in a beautiful building. The bed was super comfortable, everthing was spotless, the bathroom had everything I needed. During the week there´s no breakfast. This is no problem though. For most hotels in this category you pay extra for a small breakfast. For that money you can have breakfast nearby. The hotel provided fruit, yoghurt, coffee, tea etc. for free. All good. I think it was one of the best hotels I ever stayed in. I doubt you can have a better experience in this city for a normal price. *****

Nothing. Everything was very good.