Great location, and a perfect base for our first trip to Chiang Mai.hotel is older traditional style but spotless! We booked an executive room near the pool but it was a bit noisy for us so we moved to slightly smaller room on level one. The Bed was comfortable and we ate an enormous and excellent breakfast daily with lots of choices. Staff are kind and attentive. The Pool area is clean and nice but loungers are a bit worn. Staff will assist with tour bookings. Fabulous restaurants nearby!

All was great, but there isn't a cafe, restaurant or bar on site which we thought might be nice for socialising with other hotel guests or grabbing a cuppa after a day of adventures. The floors here are so clean they can be slippery!

The location is right among the old town but super quiet at night, walking distance to many temples and places to eat as well as the night markets. Super clean and comfortable. But what stood out for us was the staff and the service we received. I contacted them in advance to let them know my mother in law has a gluten free diet and was wondering if there would be options at breakfast. They assured me they take allergies seriously and we could discuss with the staff when there. However, they went above and beyond our expectations! On the first morning they brought her some gluten free pancakes which was a lovely surprise, and for the next 2 days they offered her 2 options (pancakes, bread, bagels and brownies!) they really took it seriously and it seemed they really wanted to help and for her to have plenty of breakfast options, it was a lovely touch. The staff also helped us organise a couple of excursions which were great and reasonably priced. The guy in the housekeeping team was always dashing to try and help us with our baby stroller on the stairs etc. Overall a fabulous place and we would definitely stay again

We weren’t happy with the condition of the baby cot but we discussed this with the staff who were very concerned and wanted to resolve to our satisfaction- we felt they really wanted to help and rectify the situation, which they did without any push back. The service we received from the staff really was top notch!

I absolutely loved this hotel, Our room was spacious, clean, looked like luxury and a lovely balcony view, very peaceful! Staff were very friendly and attentive. They assisted on my partners bday and set the room up whilst we went to the elephant discovery, and had the room set-up as i requested. The breakfast was ok a little improvement on options, more English breakfast options would have been great. But overall this hotel was the best one I stayed during my stay on Thailand. Thanks you again for a lovely stay and making my partners bday special! 😇

Just the breakfast, I am very used to English breakfast options. Not used to having pad Thai for breakfast, fresh juices maybe. Other than that the staff were lovely!!! The hotel was fantastic 😇

The comfiest bed I have ever slept in. Large, exceptionally clean rooms with great air conditioning. The staff are so friendly and even let me have a late check out at no extra cost. They helped arrange a driver for the day and we're always happy to assist with anything. Nice small pool even though I did only use it once, but nice to have. In a great area of town in the centre of everything but down a nice quiet street so you didn't hear any noise. Booked the executive double room which is on the ground floor with a small garden area off the balcony/seating area and convenient to get to the pool. Loved my stay, thank you Viang Luang team 🙂

Nothing, everything was excellent.

The property is gorgeous and the room is as well. The view of the pool from the balcony and the sound of the running water from the pool was awesome. The construction is pretty solid. I didn’t hear my neighbors at all. The bed was SO comfortable! The staff was very friendly as well. The location is great! Will definitely stay here again next time!

The water temperature was hard to regulate in the shower and there was a long delay when adjusting the temperature so it was always too hot or too cold other than a few seconds because I just couldn’t get it right lol. The bath was much easier and was really nice!! There were some VERY loud drunk kids yelling near the pool one night but that’s no fault of the hotel and it was short thankfully.

We loved the very central location of Viangluang Resort. The staff was friendly and helpful. If you need an umbrella or to weigh your luggage they can assist immediately. It is easy to access all of the attractions of Old Town and its surrounding area.

The hotel had a significant number of families with younger children staying during our time there. This lead to loud shouting at the pool in the afternoon, when we were often taking a break from touring. The breakfast food was very good if like Asian options. The European options were more limited. The breakfast area was often crowded.

The location is pretty central. The hotel staff is very friendly and helpful. The breakfast is excellent and they even pack you a take-away if you are doing an early morning tour and don't have time to eat in the restaurant. The rooms are beautifully decorated, the gardens are pretty and well maintained and our room had a lovely balcony with nice views of the garden. Very much enjoyed the stay and would definitely stay here again.

Only downside would be that there is no lift, so if you have heavy bags, you have to carry them up and down the stairs.

breakfast was great. I got to order an omelet, soup or noodles dish, and much more. Fresh fruit every morning and steamed milk for my coffee are an added touch. The massage I received was wonderful and a shower available. I took a tour of Battambang Bat cave in a private van.

The first night I couldn't sleep. The locals were celebrating the last day of the Kmer New Year Festival which was great but there is a speaker store across the street that capitalized on the festivities to promote their product by playing music way too loud throughout the night. Even with earplugs and a headset, it was extremely loud. They did quiet down around 11 but then the music started up again. It was a rough night.

Everything was great. The room was absolutely beautiful. The facilities far outdid out expectations, we had an outside area overlooking the garden, bath and separate shower, lots of space in the room as well. The swimming pool is a beautiful space and good size given the limitations of the small site. The staff were all polite and better English speakers than we had come across in other parts of Thailand. The breakfast also exceeded out expectations. We had read negative reviews of it, I found it to be delicious, nice mix of Thai and western options.

Only issue, and the reason why we marked the cleanliness down one point, was that a pair of boxers, presumably from a previous guest, had been left tucked right under the sink. Easy to miss I suppose, and the rest of the room appeared spotless, but worth mentioning since it was the only negative.

Excellent service from staff. Unique resort with ancient feeling. Comfortable beds. Very clean and in between room cleaning service was out of this world! The staff even laid out our toothbrush perfectly everyday! Located on a quiet road, short walk to restaurants and shops. The Sunday Walking street market is pretty close by so it was handy. Good breakfast buffet with variety of options.

There is no lift so have to walk up the stairs to second and third floor. Maybe not suitable for those who need mobility assistance. In saying that, staff helped with taking up and down the luggage which was super helpful.