Staff were very friendly. Rooms were clean and comfortable. Breakfast was excellent. The massage therapist was excellent

Just a small thing. We were due to stay for bank holiday weekend in February but we had to cancel and reschedule for March bank holiday. I tried to book treatments in Spa when I rescheduled so that was 6 weeks prior to our stay and was very limited on what we could avail of. While we enjoyed the treatments it just seemed a bit disappointing that we were so limited in what we could avail of when trying to book 6 weeks in advance. Also would be lovely if there were further walking trails around the grounds.

We were in the Manor Suite, which was lovely - elegant and spacious. The hotel was quiet as it was off season (mid January), which suited us as we were there for our wedding anniversary. The staff were great - friendly and helpful. We ate out in the village pub nearby, which is affiliated with the hotel. We thoroughly enjoyed our stay - beautiful, spacious hotel in a lovely setting - and easy to get to from Cork airport (30ish minutes by taxi).

More restaurants could have been open, more readily available teas or in the evening drinks. For a hotel of its size we would have expected one or two more dining options.

The grounds were stunning. The hotel is spotless and the staff are very friendly.

The swimming pool is very cold. Not suitable for children and babies. We stayed over a bank holiday weekend when there was a wedding and other events on. The hotel was extremely busy. We were waiting to get a table in the bar for lunch and dinner and were told there wasn’t enough room or staff and to go to the clubhouse. When we arrived there we were told it was closed for a private event.

I loved our room! So spacious and beautifully decorated and full of natural light. Gorgeous bathroom too. Hotel is very clean and communal areas are also well kept and beautiful. Staff were excellent. Friendly and helpful from the moment we arrived. Loved the meal at the Canopy. The large chess and beautiful gardens on the grounds. An osos not far from Cork City.

I was a little disappointed with the pool and sauna/steam room areas. The lockers were all out of order in the changing rooms at the time. The pool area was VERY hot even by swimming pool standards. I thought the sauna/steam room area would have been a little more glamorous. Had lovely times in the pool and jacuzzi, just a few notes.

The artwork and ambience was excellent along with the great customer service and friendly staff. The grounds were lovely and the room was excellent.

I thought the leisure centre was too bright and not a relaxing experience and not in tandem with the rest of the resort. I was disappointed with the garden balcony as it was full of weeds and not somewhere enjoyable to sit outside and relax as it is right on the road with traffic going up and down.

Clean , quiet, luxurious

The receptionist accidentally charged me €346 instead of €349 at check in, I hadn’t noticed. When we were leaving I checked to make sure there were no extra charges and they said I owed €3 ! When I asked what was the charge for, after a few minutes of checking they said that they accidentally charged me €3 below what I should have paid! Just thought it was the receptionist error and it was only €3 ! And it took some time for them to figure out what it was for. Was a little disappointed that this €3 wasn’t waived

A superb venue​. I can only echo previous positive reviews. The professional hand of the management is evident everywhere. From the staff who are many and lovely​,engaging you by a greeting​, everyone you met with. It was very noticeable and welcome and is widely practiced and I noticed it because of its absence in many other hotels. ​ We stayed ​in room 125 incidentally. Beautiful​, great space all you need and more. Bars​, breakfast and dinner were superb​, as indeed all public areas and outside space​. Such a charming venue​, a​s you only get in Ireland. It's obviously not cheap but you can see where your money is going. A lovely few days spent over new year 2023. Treat yourself.

Everything was great, the room was huge with separate dressing room, terrace and huge bathroom. The hotel felt quiet even though it was busy which is a testament to its layout and having plenty of dining & lounge areas. We ate in the Hunted Hog which was typical but good bar food and in the Canopy restaurant which was delicious. For lunch we ate in the hotel bar and again the food was great. We didn’t use the spa but used the leisure facilities, they are a bit smaller so you wouldn’t spend much time there. Lovely grounds for walks or a bike ride.

We did feel that in comparison to every other staff member the man in the Hunted Hog, who could be the manager was unfriendly to us both times we went in, we actually left without staying the second time after he was rude to us. It’s a shame that the stellar customer service & friendliness of the staff in the resort is not reflected there, although all the other staff members there were lovely. It doesn’t hurt to be nice, even if busy and if they prefer the locals there then maybe they should separate themselves from the resort or else treat everyone equally as paying customers.

Absolutely everything was fantastic. From check in to check out the level of customer service was incredible. In all of the places we have stayed this is by far the best in every way.

The breakfast selection and food served was unfortunately not 5 star quality. The bacon and pudding were not the best. Understandably it was during the peak hours but perhaps consider the supplier.

The staff were very friendly and accommodating. The facilities were just perfect for us. We enjoyed the Knights Bar for some mind blowing cocktails and also afternoon lunch at the clubhouse with an astonishing view of the golf course and sunset. The dinner at the canopy restaurant was 5 star. The room we stayed in was spacious and comfortable.

We wished we had stayed longer. The only thing we disliked was that the smart tv couldn’t mirror from our smart phones to watch Netflix or YouTube. Regardless we enjoyed the stay and did not both us that much.