The entire resort was something out of movie set, although not all shops were open during the NY period, you really didn't need to leave the resort apart from sightseeing, soaking in the sun at the many gorgeous water inlets, lagoons and beaches surrounding close to the resort. The many restaurants presented all freshly cooked meals, a must do is the Hong-Kong restaurant, the meals are to die for, I would do a day trip from Sydney to sit and eat here again. The rooms are well presented, clean and comfortable, the pool and jacuzzi was quaint and enjoyable as too was the inhouse cinema for our grandkids. An experience to remember. For those that don't have vehicles, Woy Woy train station is only a stones throw away from the resort.

Not a long enough stay.

The location was great and having the cinema and restaurants available. LOVED the decor, the character, the corridors and little balconies / seating everywhere. Favourite was the pool! Such a beautiful space, nice and private. Good to have some off-street parking available too.

When the air con is on at night its quite noisy, as well as we were woken up to drilling / maintenance work around 7.30am on our last morning. Dishwashing liquid provided would be helpful. We had a cockroach in the bathroom, so maybe spray provided or traps.

Great location with restaurants, cafes, beach, ferry terminal, groceries, all within walking distance. Large balcony and lots of free off street parking. Boutique hotel in a large complex that is reminiscent of the cobblestone backstreets of old Italy. The whole place is very clean and well maintained.

Ther bed was a bit hard for me and there was noise from the street. But other rooms with balconies overlooking the piazza would be quieter.

We were made very welcome when we booked in. The room very spacious and bed comfortable, pillows great. We were made very welcome at the restaurent we ate at and the food was great. Weather was rather cold and wet which made for a miserable evening but that was out of everyones control.

The lightening in the hallway upstairs was very dim and some of the lights along hallway did not come on and made it difficult to see at times. Perhaps at night lights in hallway could be a bit stronger.

The building itself was great. The decor was Mediterranean.

The elevator was claustrophobic! Very small space. You have to get someone to enter and exit the lift through a telephone. It’s ancient it needed upgrades! According to their service directory - using microwave oven - you have to pay $15 per day of your stay. And yet We paid high price for the room! Service directory writes milk in the fridge but there’s none! The toiletries - you ring for face towels ask for two they give one! And you have to ask again! Am Not happy costumer!

The staff were so friendly. The hotel was delightful - so many beautiful murals and places to explore. Very charming. The pizza restaurant within the hotel had the best pizza we have had in a long time. It was raining and we took advantage of the cinema in the complex. We were traveling with 2 children and had the family room. Rooms are a little dated but clean and comfortable. Well worth visiting.

nothing really

Fantastic location. Restaurants, entertainment, bars, shops, etc all withing complex. Incredibly beautiful old-world, Italian charm throughout room and complex. Beautifully appointed resort and pool.

Restuarants were quite expensive eg., $80 for 2 for a basic breakfast at 1 of the eateries. Next time I'll do some more research and chose somewhere else.

The location & the building itself.

No microwave oven. No blind/shutter to darken the room from the skylight. The sun rises too early in summer & without shutters the room gets too bright too early in the morning. One of the white towels had a brown stain on it - should have been thrown out & never used for guests if the obvious stain couldn’t be removed.

An amazing ambience flows throughout the entirety of The Resort...The Markets...The Dining Experience and Collaborative Cuisines....Yummo.... The energies are alight with The True Meaning of Divinity of Romantis....The Cocktails Bars...Each has its own Serenity...Toto's...Pure Excellence as Always... The New Cafe...Sensational Coffee and a outstanding array of Chocolates....The pizza...off The Charts...:) Much Appreciated and many Friends thoroughly enjoyed The Whole Experience of The Anzac Weekend...:).. Dark Lords Coffee Experience...uhuh....I will be there again...Thankyou. Kim Marie Hughes

Location and comfort.

The noise from the market below.