Special building, not your typical hotel. Location is very central to old Lyon city, but access can get confusing as it's between multilevel structures of road and train station railways. No noise from outside, but you may hear a neighbor room if they get noisy or a child cries. Our room was bigger than what was filed on booking.com, the rooms in the corners of the building are bigger!

The gym facility is dull, although fairly equipped. The breakfast experience can be improved with more options and especially more personnel. We went there on a long weekend, the hotel was fairly crowded and the restaurant was understaffed for the breakfast, often lacking bowl, cups and cutleries, or certain food emptied, despite the staff running everywhere to catch up.

This hotel, formerly a chateau, is excellent and impeccably clean. During our month-long stay across various cities in France, this was the only hotel with very spacious rooms. The location was ideal for us as we had an early train to catch, and the hotel is conveniently located right opposite the train and bus stations (though finding the hotel from the bus station can be a bit confusing). However, from a location perspective, I would have preferred to stay near Bellecour Place, which is closer to the main high streets, restaurants, and Fourvière (Notre Dame Church). It's worth noting that there are many homeless people around the hotel, and the area can feel a bit rough after dark.

It's worth noting that there are many homeless people around the hotel, and the area can feel a bit rough after dark.

Late checkin was very useful and they allowed us late check out as we arrived very late. Room was big with lovely high ceilings and the Aircon was a godsend in the heatwave. Breakfast was easy and had lots of choice. Staff were friendly and a cot was provided as requested for our little one.

Bathroom shower was missing bottom guard so water went all over bathroom. Bathroom could have been cleaner. I had a late breakfast and some items had run out. Salad bar and bar area were advertised in our room so my partner skipped breakfast to get the salad bar lunch instead. Then when we asked about it at checkout we were told it didn't run on weekends so he had to go hungry! Open hours should be clearer. Bar also was not staffed when we visited at about 2pm.

The location of the hotel was very good. We could easily discover the city of Lyon. Size of the room was nice and our son had his own place incl. TV, bed and private bathroom (with sink and toilet) in the same room. We also liked the historic French windows opening onto the balcony.

The Nespresso machine was not working and the room did not include a separate shower (only a bathtub in which you could shower).

Building: The exterior architecture of the building is exactly what I imagined for a stay in France. It definitely has a charm to it that is significantly lacking in newer buildings. The lobby was relatively modern and convenient to access. The rooms had the iconic extra tall French Door style windows leading to a balconet. I stayed in the Superior Double Room. Bathroom: Modern bathroom with a lovely walk in shower. It had the standard shower head but also a rainfall type shower which I did not expect and was an absolutely pleasant surprise. Good water pressure from both. If you're the type that prefers scalding hot showers, you will be disappointed. But if you like your showers just hot enough to warm up and feel comfortable on a cold day, then it's perfect temperature. Bed: The mattress was firm, but not excessively so. It felt like the first time you lie down on a brand new mattress level of firmness. Pillows were also just firm enough to provide comfortable neck support if you're a side sleeper. If you have minor back pain or an achy back, then these beds and pillows are likely to help you feel less so the next morning. Staff: The staff at the reception desk was incredibly polite and helpful during my check in process and the stay despite my limited command of the French language. Location: Less than 5 minute walk from the TGV Gare de Lyon Perrache and you can easily hop onto the high speed rail to Paris. It's a bit over a 10 minute walk to the TCL.

Location: It was a bit hard to find the path to get to the hotel. When you arrive at TCL Perrache (metro), it's actually a transfer station between buses, metro, and light rail. There's no clear indications within the station on how to actually get to the hotel. If you're on the lower level, you need to traverse through the light rail tunnel in a completely unmarked direction. If you're in the metro station you need to go upstairs to the main level, traverse across a skybridge heading towards TGV Gare de Lyon Perrache (high speed rail), then down a flight of stairs. The hotel itself has two sets of entrances, one facing the tracks of Gare de Lyon Perrache and the other facing the bus ramps of the TCL Perrache station which actually is more like their basement entrance.

Ample room and very confortable. Comfy big bed. Very good breakfast. It is located near the train station, which is convenient if you are travelling by train.

There was a strong cologne smell, which was very discomforting. Parking was not free and you have to leave the car on a parking complex on the other side of the train station.

The breakfast was excellent (not cheap) but delicious. Location was perfect for us, about 30 min walk to the city centre alongside the river. The mattresses were amazing, really really comfortable

The building is beautiful as are the lounge and bar areas. The location is a surprise you walk out of the station and it’s literally right there. This was soo convenient for me as I arrived by train and left by train the next day.

I think if you we’re staying more than one night the location would be annoying as you need to walk through the subway station to get in and out. The hotel lacks the charm of being on a beautiful street.

Location was amazing, especial y because we travel by bus. We loved the facilites and was more than expected. Above all, we wanted to point out, thank them and congratulate the Hôtel for their amazing desk staff both night and day shift. They were súper easy to talk to, help us with loggage before and after check in/out and even help us to warm Milk for my baby before the check in time. We were a group of 9 and they were classy and helfull, they let us stay in the lobby and never gave us any bad look or a “go away” vibe. One again, thank you so much, we apréciate it

Excellent customer service from all the staff who went the extra mile and made our trip really fantastic.

Nobody picked up the phone when I called the hotel for directions on arriving, as the person/people were with customers (I learnt later) so got lost in the car and wasted time frustratingly after a long drive.