Great location, large spacious studio with everything you need for a city break. The bed was moderately comfortable, everything was very clean on arrival.

The only negative was that on our final night we couldn’t get into the external door to the ground floor. Our keycard wouldn’t work and we could not contact anyone due to nobody answering. This is a very serious issue but we were lucky that another resident arrived, with a family member already in the apartment they were staying at. This meant that person could let us all in, since their card didn’t work on the external entrance either. The card worked on the room itself. When things like that happen there needs to be a 24/7 contact available as we could have been left with no way inside.

Spacious, open-space design, clean and white. Good facilities such as dishwasher, microwave, range of knives, chopping board, kitchen towel, toaster, and tea towel. Natural light from large windows Variety of lighting options Large walk-in shower and surface area for bathroom products. Large comfortable bed. (Pillows don't match the standard of the accommodation, however) Back light and bedside light options. Daily cleaning service if desired, for example, emptying bins. Communicative staff, providing over the phone clear instructions to get in for ease of arrival. Close proximity to all points of interest.

People wearing heels above. Perhaps a shoe tray by the door with a polite sign to encourage people to remove heels/ hard soles. Observed numerous guests having difficulties checking in, some getting rather irate. Perhaps a clear separate message on the day/ day before that states: The address, 5 code reference number, what name to enter and what to do to get into the building. Finding the information in the many messages can be confusing and some people think the booking.com reference is the one needed on the check-in tablet.

Tiny bowls, a bit impractical There are no tasteful signs to encourage people to not walk in heels for noise transference. No felt under chair legs to prevent noise transference. Lack of smart TV/ ability to cast. The key card into the room didn't work one evening. Resolved with 20 minutes. My do not disturb door sign was attached to a coat hanger, so I didn't see it. No coasters to protect the nice tables - noticed ring stains that weren't there from my previous stay

Liked: Clean, modern kitchen, open space, stove, micrwave-oven, dishwasher knives. Chopping board, fridge-freezer. Good sized shower, excellent use of surfaces for toiletries, and alcoves in shower so no messy products on floor. Hair dryer and shower products. Good-sized beds and clean, minimalistic style overall. Good lighting throughout. Radiators are responsive. In opening hours, staff respond fast to queries and are friendly and helpful.

The apartments were very nice and the location was ideal. Plenty of great facilities within the apartment and overall a great experience.

We paid extra to check out at 12:30. We nipped out for breakfast and then came back at 11 to find the cleaner in our room had removed all the bed sheets and was in there with all the cleaning supplies getting the room ready for the next visitors. I tried to explain that we paid extra to checkout at 12:30 but unfortunately there was a language barrier and she did not understand. We did not get the late checkout even though we paid extra for this.

Great location, right in the heart of activity on Westgate. Also very nice rooms given the space.

This isn’t an issue, but be aware that there is no lobby. It’s self check in at the front. However the main office is minutes away if you have any questions/ concerns.

We loved staying at this apartment! It had everything we needed for a comfortable stay. Things we really appreciated: an iron and ironing board, an electric kettle (with tea bags provided), a heated towel rack, a hairdryer, and high-quality shampoo and conditioner. The bed was comfortable, and the apartment overall was beautifully decorated — modern, stylish, and with a great choice of colors that made the space feel warm and inviting. Wi-Fi worked perfectly throughout our stay. The apartment is located in central Bath, so you might hear some street noise, but we simply closed the windows and slept very well!

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Fabulous…like sleeping in an Ikea studio flat! Great facilities, superb location. On the 3rd floor overlooking Kingsmead square. Cooker/microwave, dish washer it was perfect and had everything we needed! Had a well priced mini-bar and complementary tea, coffee & milk. Clean and good quality towels & linen. Lovely Cowshed toiletries made it feel like a well deserved treat! Would stay again-loved it.

3 floors maybe tricky for those less able-but I think you would ask before booking if that was an issue. Fairly quiet considering but a little noisy early morning with seagulls nesting on the roofs but near enough to see a nest with 2 chicks in so that was lovely! Cowshed products could have done with the body lotion to try the set!! But what was there to use is amole…I’m being cheeky!!

The apartment was HUGE! Wonderful facilities in the apartment, and it was very clean. Huge comfortable bed and having a washing machine was wonderful. Location was excellent for exploring Bath. The staff were very friendly and responsive in their communications.

It wasn't quite clear how to check-in or where my room keys would be. The iPad check-in also felt a little impersonal. The bus stop under my window was quite noise during the day. The stairs to the 2nd floor were hard work with a big suitcase, but I was aware that there was no elevator. Painting the dark walls in the entrance and corridors a light colour (e.g. white) would certainly lift the arrival experience.

Great central location! It felt incredibly roomy even though it was a small space and it was quiet despite being on a busy road. The digital check-in was easy to navigate and the apartment was well equipped.

Although it was helpful to have the sofa already turned into a bed, it meant we lost the space to relax on the sofa before going to sleep as there was 3 of us. However, I appreciate some sofa beds can be tough to open and this may be the best solution and way for the staff to prepare the room so it isn’t a big negative. The property was very clean overall however the remote was sticky and dirty and could do with a clean.

Modern recently refurbished and spacious apartment right in the centre of Bath. A taxi picked us up from Bristol airport. Supermarkets, restaurants, cafes and bars are only seconds walk from the front door. We had an issue with the first apartment but thanks to the host we were moved quickly and experienced no problems thereafter. We loved the city and tried to get around and visit the sights as much as possible. Too much to see, so will probably book another week in Bath at some point. Also spent a day in Bristol which you can get to quickly and cheaply by train or bus

Being so central you unfortunately do get woken early because of refuge trucks etc. No big deal.