I loved the great big huge pond with Canada geese! I liked the pool! Memphis to us, is kind of a tired old run down town and this hotel is a little tired too! But we did really like it and we would stay there again! Two things I really liked about the room, is that hotels for the most part, DO NOT cater to women putting on make up and doing hair! But in this hotel I found a magnification mirror built in! YAY!!! I also found a mirror above the desk so that I could sit there and do my hair while my husband was in the shower! Most hotels have a picture hanging above the desk and it's really hard to do your hair in the reflection in the glass of a picture!!!🙄 so thank you for putting a mirror there!!!!

Dirty windows!!! Also our bathroom was OK but kind of dark and no place to hang anything!!! no hooks!

Everyone was super nice and accommodated to anything and everything! You could literally feel the cleanliness of the sheets and towels which is a bonus for me. I typically take sani-wipes to wipe where I feel housekeepers don't typically take care of (trust me, been in a lot of hotels like this) but everywhere I wiped I didn't any dirt on the wipe, which is AMAZING! I would come back here just from the genuine people that work there and for the cleanliness!

We expected the room's to be a little nicer/more updated, but it didn't make us upset just a little disappointed on it (I am just picky, nothing to do with the hotel itself).

The Hilton was very convenient to the airport and a welcome respite from an emergency landing due to poor weather conditions. The front desk staff were very welcoming and accommodating. The rooms are commodious and clean and the bedding comfortable. When we awoke, we could take in the scenery and the beautiful pool. We would be happy to stay again if we return to Memphis.

It was clean and safe. The staff was very nice and attentive, and the view overlooking the city was just spectacular at night and in the day. That view will keep me coming back to Hilton Memphis

I happened to book last minute, not knowing there were a few conventions being held there. The front desk was prompt in finding me quiet accommodations for the night that met my original booking request.

Great friendly staff. One staff employee Ebony went above and out of her way to assist me She was friendly The bartender working was pleasant and multitasking very well managing the bar and take food orders.

However the restaurant on Friday evening had no staff the kitchen was understaff and unable to serve guest. Which means I was inconvenience to find food put side of the restaurant with no transportation.

At the restaurant should be a welcoming person eager to provide information. Usually, noone was there and we were even under the impression the restaurant was closed. The other thing we didn't like is not related to the hotel itself. There was an unpleasant lady next to our room. She got out of her room and was rude to us for our little one who was laughing hard. It was not even 7pm. Offering ALL DAY breakfast could be something to consider as the options to eat in the coffee shop are limited.

Everything, the staff was incredibly nice, got a quesidilla from the kitchen and it was the best quesidilla my gf has ever had and she's the head cook at a restaurant. The view was amazing and the gazebo in the pond was a nice touch. Had breakfast and it was awesome too. Succinctly put it was bookeeper treatment and accommodations without the boojee attitude.

There was nothing I didn't like.

The cleanness and the staff were exceptional! The comfort of the bed and the facility definitely topped my expectations! I would definitely book here again and highly recommend this place! 10/10

There was no microwave in the rooms which is becoming more common so it was fine. The only thing that really bothered was the fact we had to go all the way downstairs to get a drink. Adding vending machines on each floor would be nice so you won’t have to go to the lobby for it.

The front desk lady, Bri, was super friendly and gave us free breakfast cards when we mentioned it was our anniversary. The lobby was clean and quiet and our room was clean and comfortable. The restaurant located on the lobby floor had delicious food. We will be staying again.

Ultimately, I have stayed at the Hilton Ridge Lake Blvd Memphis several times over the years. I love the location, the area is nice, and the hotel itself is pretty. The ladies at the front desk when we checked in around 7:30PM were really nice😀

There were a few spider webs in the room. I think the room could have used an overall deep cleaning. I think this particular type of room could use a few upgrades, because we did not have a microwave in the room.