Clean and friendly

Tram line outside door to take you to the view.

Check in was so easy and smooth, the lovely lady at reception allowed us to access one of our rooms and leave luggage as we arrived slightly before check in time. Location was also wonderful, alongside that the underground parking was also excellent. The size of our room was great, a double bed and a sofa bed. Fridge available, iron and ironing board and toiletries were also provided. We added on breakfast very morning, paying in reception. It was €18, but children ate free with paying adults so was worthwhile if travelling with children. Also free coffee 24/7 in hotel lobby was great. Also had a small children's area downstairs. Was very clean and always staff around if you needed them. Would return and stay again.

The bed wasn't the most comfortable, and also could have done with more pillows than one per person. Also no tea making facilities/ kettle in the room. The breakfast hot options weren't extensive and just lacked something.

Location was great, 20 minutes by foot from the city center and 2 minutes from shopping street Louisa. Tram station in front of the hotel. Room was clean and big enough for one person, free coffee and tea 24h. Breakfast was good. Staff was polite and ok. I came around 11:00 and room was ready. If I come back again I would stay in this hotel again.

Breakfast was basic, but ok in general. The waffles are a nice touch. Basically, you can find something to eat just to start your day. Room was ok as in size, the TV set can be better. Bathroom was ok. Location is fine, tram station in front of hotel, that took 10 minutes maximum to the Louise Metro.

Bet mattresses could be better. Room cleanliness can improve, I was under the impression they did not clean every day. Breakfast could be improved in many ways. Omelet had a terrible taste. Sausages and other meat and cheese are low in quality. Cereals are also not so good.

Excellent location. Tram stop just outside makes it really easy to reach the city centre. Carrefour Express very close by. The area is very nice. Staff very helpful. Tea and coffee making facilities available in the lobby 24/7. Good selection of teas.

Coffee was not very good but teas and hot chocolate were a good alternative.

The ibis styles was exactly what you would expect: pretty clean, pretty comfortable, pretty good location, pretty good value for money. Had a locked room to leave luggage before check-in/after check-out, handy if travelling for work.

The breakfast was very minimal, no water boiler for tea in the room, no bag stand (I think?)

The service was really good, we we’re welcomed by Clara who was very helpful and customer oriented. She deserves all the credits. The breakfast as well as the location were also very nice.

Extremely small beds! It was unbelievable that they say they have double beds when the dimensions are 140x180! The management should consider either changing the beds or change the description of the room so that people are aware of what they are booking. Even though we were happy overall with our stay we would never come back if we had to sleep on such a small bed.

The environment is very clean, the staff helpful and friendly. There is a staff called Ismail very helpful, with great customer service. Also, the location of the hotel is great. Easy access to city centre, train station.

The room is quite big, with a wardrobe, a mini fridge and a microwave oven, besides TV and AC. There are no carpets in the room, which means it is cleaned better - both bedroom and bathroom are well cleaned by the staff. Breakfast is limited, there are only a few classic breakfast options - omelette, cereal, sandwiches and some sweets - but all are fresh and coffee, tea and water are available free of charge all the time, not just in the morning (which I enjoyed a lot). The hotel is well situated - Faider tram station just outside the hotel and within walkable distance of Louise metro station. Plus the staff is super friendly - Clara and Damian whom I remember & thank :) - offering to help with taxis, city info, etc.

Rooms get a bit warm during the day, breakfast could include more fruit... but these are just details. It is a good value for money and I am happy with everything really.

The Hotel was in great location. Near to all transport facilities and tourist attractions. There was a tram stop right outside the hotel, which took you to all major attractions. We even walked through most of them one day!! Lots of restaurants nearby too. The hotel was decent. The double room had a microwave snd fridge. Although we didn't use it. The breakfast was good, and hot drinks available throughout the day. We were allowed to leave our bag in reception room for couple if hours. Friendly and helpful staff.

There were no English channels to watch.