Gasthof Kohlern is a small oasis. Me and my friend changed our travel plans and skipped visiting Venice in exchange of having time to stay longer here than we first had planned. The staff is warm and welcoming, and the service is excellent. You really feel seen and that they want to give you the best experience. They upgraded our room for free, and adjusted breakfast and dinner to offer really good gluten and milk free alternatives. Everything with a smile. The atmosphere is relaxed and friendly. The place is located in a beautiful scenery with a stunning view of the mountains and Bolzano. You can se that they really have put their heart into every detail of the interior and decoration. We really enjoyed our room and the many different outdoor areas: terasses, balconies and the pool and SPA area. The place has soul and it was a very genuine and personal experience staying here. Definitely a place we would like to revisit!

Everything was perfect!

Situated above Bolzano, the property offers mountainous views, with easy access provided by the local cable car. Guests enjoy free cable car and intercity bus passes, courtesy of the hotel. This strategic location enables effortless exploration of Bolzano and neighboring regions. One such excursion took us to Ortisei, just 45 minutes away by bus (350). The hotel also provides an amazing food experience. We enjoyed the breakfast and dinner services. The food and wine were incredible! The staff were super helpful and friendly. They are eager to help and provide any information you may need to help enjoy your stay. I would highly suggest walking up the mountain to Schneiderwiesn. It’s about a 45 min walk. I highly recommend bringing hiking poles. The scenery is breathtaking! Once you’ve reached the destination their is a restaurant were you can enjoy the views and have lunch.

Nothing.

Joseph and Christine run not only the best hotel but arguably provide one of the best overall experiences you can get in worldwide travel today. We were on a family trip with throughout London, Edinburgh, Malta, Bologna, and Venice for 2 weeks and it wasn't until we reached their storybook Gasthof palace perched on a hill high above Bolzano that one realizes how absolutely perfect a hotel and its staff can really be. From Nadine in the spa to Anda serving drinks on the patio overlooking the Alps to the pitch perfect wait staff at dinner in the dining room, everyone and everything was simply surreal. Breakfast was amazing… Fresh pastries, fresh jams, fresh, squeeze, juice, and eggs made to order… All with a view that is out of a storybook. The location is somewhere that most people would never dream would be even possible to stay. Think: a view out of the "Sound of Music" with the service of a five star hotel. Joseph and Christine make you feel like family from the moment you arrive to the sadness you feel when you have to depart. It is the type of place where you immediately start examining your calendar diary to try to figure out when you can come back. A rare gem...and at the top of the list, with all of the experiences of our travels in 35+ different countries over the years.

I wish I booked my stay for another week! Two days was way too short for us! Could have a bigger selection of beers (for the petty American tastes like mine!)

It is one of the best hotels I have ever experienced! It's a peaceful oasis with incredible views. The hotel is beautiful with exceptional design, and top quality execution. The staff are extremely talented, attentive and accommodating. They're very personable and enjoyable to stay with. Special shout out to Aldo who spent time with us at dinner and then at breakfast, giving us fantastic service. I am shocked the hotel is only 3 stars because what we experienced was nothing lower than 4, perhaps even 5! I can't wait to come back!

There were no coffee making facilities in the room and it's the first thing I need when waking up! However, Aldo kindly made me the best fresh Americanos which I was able to bring up to my room :)

Although a bit on the higher end (price wise), you totally feel the ‘premium’ experience when you enter the property. All staff is extremely friendly, speak their languages, and are there to make you have the best stay at their place. The property itself has been renovated with eye for detail, but that applies to everything. Backpack to borrow, umbrella to borrow, extra towels for the pool - it’s all there. And that simply continues when you decide to have dinner at their restaurant. Good food, sometimes with a twist, nice wines and great service - sometimes also with a twist. Would 100% recommend and if I’m around again, I’ll be back.

The shower head requires too much handholding for my taste. Small fix. Also, it’s quite a trip up. Not something you do a couple of times a day. There is the Kohlern bahn that can take you up and down, but keep this in mind when you book. The building is old (but renovated), but that does mean you can hear others from time to time.

I stayed at this wonderful hotel in Bolzano, and the experience was absolutely perfect! The hotel is nestled between the Alps, offering breathtaking scenery and a peaceful atmosphere. The staff was extremely professional, polite, and welcoming from the moment we arrived. The service was outstanding , fast, attentive, and done with genuine care. And the food… absolutely delicious! Every meal was a delight. Everything about our stay was simply ideal , I couldn’t have asked for a better experience.

I recently stayed at this charming hotel, nestled high in the mountains, accessible by a scenic cable car ride. My two-night stay was delightful, thanks in large part to the incredibly friendly and helpful staff who made me feel right at home. The room was quaint and perfect for a solo traveler, providing a cozy retreat after a day of exploring. Breakfast was a highlight, featuring exceptional food with breathtaking mountain views, and they kindly accommodated my gluten-free needs without any hassle. On my checkout day, I was grateful that they allowed me to store my luggage and enjoy the spa facilities until my afternoon departure. This thoughtful gesture really enhanced my experience. Overall, it was a lovely stay, and I highly recommend this hotel for anyone looking for a peaceful mountain getaway!

This was the most magical place my husband and I have ever stayed and we truly hope to come back! We had booked this property last minute for one night as an in between for our upcoming accommodation. However after staying one night, we canceled our upcoming accommodation and booked this place for 3 more nights. The food, the views, the hospitality from everyone working there!, the wine, the comfort, the details of the entire property — it was pure magic. This is a very special place ran by very special people and we feel incredibly lucky to have stumbled upon this gem.

My favourite hotel during my trip. Very friendly service and exceeded expectations on everything. Cosy room had balcony and was well equipped with water, fruit, powerful hairdryer. Outdoor infinity pool with great views onto mountain was very high-spec with quirky shower embedded in greenery and nice jacuzzi. Highlight for me was going full-board with great-value four-course dinner, including beautiful gnocchi. Kind staff nice to solo travellers - they even drove me to cable car due to the rain. Also loved the Bolzano card which came with the deal - offering free travel and entry to museums. Warmly recommended and would love to have stayed longer.

No down-sides.

A very special hotel in a beautiful location, with exceptional service and staff, delicious food and most comfortable beds! The pool and different lounge areas were wonderful after a day’s exploring.

Everything was perfect