It is beautiful. Stunning.There’s music and scents to set the mood everywhere. Everywhere smells good and the attention to detail given by staff is amazing. The outdoor areas are lovely to explore. The pool area is so beautiful. Because the property only had about 24 rooms, it sorta feels like you have whatever space you’re in to yourself. They have free activities like gelato making and wine tasting rooms enjoy. The rooms are beautiful and very comfortable. The bed is high which I love and the pillows are soft. The TV is hidden like a mirror on the wall. The bathroom has a separate bath, and not one but 3! Dyson hair appliances including the Dyson air wrap. I loved styling my hair in the bathroom. Breakfast was a good selection of buffet and made to order items. You can choose to have breakfast in the main building or room service. I had lunch at the bar for the duration of my stay and then dinner either at the restaurant or off site.

The bar menu was quite small and the portions of spaghetti pomodorino (which is full or flavour) was inconsistent. Sometimes I got half the portion as previous. This didn’t affect our stay at all and I recommend this hotel.

Exceptionally beautiful decor and furniture. The deputy manger, Alberto, hotel and restaurant staff.are all well trained and tentative.

Food quality can be improved further and hard to get transport unless pay double to Uber prices. The housekeepers are a bit absent-minded.

This property deserves all the accolades! The staff are exceptional, Greg the hotel manager is the captain steering this team to iconic glory. Thank you for making our Minimoon so special and memorable, we will be back 💙🦋💙

There’s nothing not to like!

The hotel is a real gem and absolutely amazing. Having stayed at most of the top tier hotels at Lake Como - this one stands out - a lot. The staff is very attentive and friendly - always with a smile and a helpful hand. The rooms are spectacular, spacious and very comfortable. The restaurant for dinner and breakfast was on the point and all the food was very tasty and well balanced. The hotel offers on site various activities like tennis, fitness, swimming pool and boccia - all with an incredible view on the lake. Overall the hotel is true magic and makes it easy to relax, enjoy the beautiful lake views and to be sophisticatedly pampered.

Everything was perfect - nothing to not like!

Absolutely incredible hotel that exceeded all expectations. The staff go above and beyond to meet your every need and the hotel has everything you could need for a relaxing and exquisite stay.

The property is enormous and truly spectacular. Straight out of a movie. Includes a swimming pool, tennis courts, outdoor/indoor gym, and unlimited dining spots with unforgettable views. The interior is classic Italian elegance.

Passalacqua is just flawless. Everything about the property is jaw-dropping - first the lovely lake views, and then the lavish decor. The details are outstanding - from the signature scent to the flowers and Christmas music, a cozy and elegant environment is created, in the form of a true winter wonderland. Every single staff member is very polite and friendly, going out of their way to make your stay perfect. My husband and I, on our honeymoon, received a very warm welcome and even a room upgrade. We were initially thinking of taking the ferry to explore nearby towns, but were so fascinated by Passalacqua that we decided to just spend our three days enjoying the lovely views. Not even the low temperatures deterred us from enjoying our stay thoroughly. We had both the formal dining experience and the bar food, and both were great. Our thanksgiving dinner was particularly flawless, with both great food and an unforgettable reception with live piano music. Breakfast was also unbelievable- Passalacqua has an amazing selection, and the staff is absolutely amazing at making you feel at home. We were constantly asked if we needed anything, and all of our needs were instantly catered to. The spa was also a highlight. We were given an amazing tour of the installations and had a blast at the newly inaugurated indoor pool. Overall, this was a memorable experience and made our honeymoon unforgettable. We sure hope to be back in the future.

We have nothing negative to say. Just beware that, if you don’t have a car, you will be a little isolated - Moltrasio is a really tiny villa with not a lot to see. During the winter, taking the ferry is not as pleasant as in the summer, so staying inside has more of an appeal. We didn’t mind that at all, given how absolutely outstanding Passalacqua is.

Overall, it feels the proper Italian experience where simplicity meets understated luxury. Service: spotless. Friendly and easygoing, yet perfect - from the reception, to the valet and luggage service, to the restaurant and bar. Personnel is prepared and professional, but makes you feel “at home”. Room: the attention to detail and quality of the room is beyond exceptional. Every single detail is carefully thought, from silver details (glass saucer, bathroom sets etc). Spacious room and bathroom, warm and cozy, yet maintains the style of its grandeur past. Restaurant: fine dining yet traditional and sensible menu with good portions and peculiar amuse-bouche. Very careful with allergies and pregnancy requirements (quite a combo!). Interesting non alcoholic drinks. Bar: nice selection of light lunch menu, perfect for a quick bite. Spa: amazing. The way the hotel recreated a secluded space in the tunnels below the villa is simply stunning.

Frankly it was all perfect. Even if the stay comes at a high price point, it is very much deserved as the level and quality of our stay was impeccable.

It is a dream! The location by the lake. The gardens. The interior. The spa is beautiful and very private.

The gym could have been cleaned a little better and the swimming pool windows. I think at breakfast each table could have its owner server. Having multiple people keep attending to just 2 people was a bit uncomfortable. Some space is also required at the table. We were very late and nearly didn’t make our booking :-( I think the reception could have maybe had a drink waiting on arrival ? Offered an upgrade ? Asking whether they should book the restaurant for us was too pushy when we didn’t even know if we would arrive! The Gotthard Tunnel was closed. The room service pizza was awful. More options should be made available for a hotel like this.

Super exquisite hotel on Como lake. Huge investments into interior design. Extremely welcome staff

A bit not my style of luxury design