Great value for money. Very friendly and helpful staff. While there is no electric kettle in the room, there is a possibility to get hot water in caffe, during breakfast. It's also worth mentioning delicious bread that one could get for the breakfast. I could recommend the restaurant in the hotel, they have an amazing grill menu!

Mostly related to transportation. The closest train station is Surovas. However, it's a bit difficult to get to the hotel from there as there is a spot, along the road, without the sidewalk. There is a bus stop right in front of the hotel, but keep in mind that catching a bus after 17:00 could be a problem.

Everything was perfect, the location is very close to St Moritz, the hotel restaurant is wonderful. The breakfast was perfect, the receptionists were wonderful, the energy in the hotel was wonderful, I'll be back again. Just perfect.

Everything.

We loved the spa area, it is small but definitely enough to relax after a day of hiking. The rooms are large and comfortable, with a beautiful view on the mountains around. The staff is nice and very helpful, and the food at the restaurant is *chef's kiss*

Fresh food, amazing dishes and a superb international breakfast In-house SPA, cosy, clean, ideal for a rest after hiking at just few steps from your room Top view rooms are... Definitely top!! 😍 All staff is super professional and friendly, ready and keen to offer advices one could need

Have nothing to claim in this section

Conveniently positioned between Val Roseg and Mortarach, few steps walking distance from the centre of PONTRESINA. Very friendly and professional personnel, good food, rich breakfast. Also the SPA, amazing and cosy. Excellent clean

Service could be improved providing a minibar in at least top view rooms as well a boiler, for cup of tea or coffee... Which normally one would prefer to enjoy from the amazing view of the room, instead that the bar.

Friendly staff, clean, free wifi, free public transport pass, free lift pass, free sports gear washing every day

Food options limited if staying a whole week

We had amazing time at hotel Palü. Everything was perfect - our room, wellness with amazing view, breakfast and dinner. We will definitely come back again.

it was very clean and a great alpine feel. The bus passes were usefu. Views from my room were lovely

I’d say it’s a bit too expensive for what it is

Very spacious and clean room with a nice balcony. Excellent restaurant with great breakfast buffet and delicious evening menus. Very friendly and helpful staff. Small but great spa area.

Breakfast was great. Staff friendly and very helpful.

Sauna was busy