Great location. Wonderful breakfast and coffee and accommodates our very late arrival. Also the shuttle to our cruise the next morning was super fast and convenient!

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The room was spacious and comfortable. The elevators easy to use. The location was a great launching place for our cruise. The dining room had plenty of room to spread out after hours to play cards, dice, whatever.

Most of the staff were a little grumpy. The breakfast was not good with very old fruit, orange juice that ran out early each day, awful tasting eggs, and little variety. Using the courtesy vans required we vacate our room early and hang out in the lobby for an hour. Some of our party gave up on the van and scheduled a Lyft pickup.

This is the first 9 I've given a hotel. Staff were really friendly and helpful. Breakfast was good and it's always nice to get warn eggs and bacon. Just a lack of gluten free options let it down a little. But as always I came stocked with GF bread. Swimming pool is amazing. Gym is well equipped. Everywhere is clean. :) excellent views from the pool and city view bedroom.

2 things that didn't make this a perfect 10. 1st - My last day a group of younger guests were smoking very smelly weed in the pool area. Not great when there are children around. Maybe more staff presence round the pool area. 2nd- I had the traffic light crossing for the main road beeping 90% of the time outside. I checked it out it seemed it was malfunctioning and constantly beeping. I tried a few nights but then changed rooms. 1 more floor up which did help.

We stayed at the Hampton inn because it was close to the cruise port and we were supposed to be taking a cruise out the next day. But my husband pulled his back and it was soon evident that he would not be able to go on the cruise. He was in too much pain to even travel back home so I went downstairs to see about securing the room for another night. Our front desk clerk Owen was extremely helpful. He set it up so my husband would not have to change rooms because of the extreme pain he was in. Owen was not only accommodating he was extremely professional. It was very pleasant and acted very concerned about my husband's well-being. We plan on cruising again in January and I can assure you we will be staying at this hotel because of the wonderful interaction I had while there.

I want to say that we were in town for a cruise, originally we were scheduled to fly in on Sunday and due to the tropical storm our flight was cancelled. Staff was able to cancel my room without any charges! We then flew in on Monday and the cruise was delayed. Your hotel staff was not only able to get us a room, but it was available right away. We were able to drop off our luggage and reset before going out to grab some snacks and dinner. The breakfast was delicious and there were many options to choose from. When Tuesday morning came and we were planning to get shuttled over to the cruise port, once again the staff was very accommodating! Our boarding time was delayed and we were able to do a late check out, so we had a comfortable place to wait. Once our shuttle arrived at the port, we were turned away. This ship was not letting anybody get on yet. Our shuttled driver was amazing, he brought us back to the hotel and after an hour took us back to port. I can't say enough about the staff being amazing!

The room was fine, however, there were stains on my sheets and mattress. It was pretty bad. Also, there was mold in the shower. These are not things I would normally associate with a Hilton based hotel.

Very friendly. Had a issue with the room (ants) moved us quickly no problem. Breakfast was delicious and a large selection. Had a shuttle running to the cruise terminals. We walked the short 15min distance instead of waiting for the shuttle but still nice that they had that service available. Pool on the roof was a beautiful view and nice tempature pool towels available before going out. Shops for last minute items or hotel food (microwaveable) right across the road publix and cvs. All in all 10/10 definitely staying here again.

Nothing. Everything was perfect.

Property was in a perfect location for what we needed… we needed something close to the hospital

There really wasn’t anything we didn’t like. The one thing that was a little annoying was location of the room. We were on the 6th floor which is an open access floor meaning that anyone has access to it because of the pool, gym etc… other floors you need to swipe your room card to get access and the other thing was we were on the street side which got a little noisy up until about midnight but then quieted down.

Staff, especially Lashawn on Reception were very helpful and remained so through preparing for Hurricane Helene which was stressful. Breakfast was very good hot and cold items all included. Free hot drinks were available in the Reception. And there was a microwave oven to heat food. I did not use the pool but it seemed very popular.

Very little shops or things to do in the immediate vicinity, but very close to the Teco Line or trolley car which gets you downtown or to Ybor City very easily and for free!

The hotel was very nice. The front desk staff were very helpful and nice. Rooms were nice and comfortable. Loved that there was a free shuttle to the cruise port! Within walking distance of some restaurants and stores

Breakfast was crazy and overcrowded. It took a very long time to get breakfast. It was a Saturday morning and everyone was getting ready to leave for a cruise so I am not sure what could improve it. The bathroom in our room really needed an exhaust fans added to it. It was ridiculously steamy in the bathroom.

The hotel was the perfect spot to stay prior to cruising from the Port of Tampa. The facility is clean, bright, and easy to access. The staff was exceptional and our room was ready even when we arrived earlier than anticipated. It was easy to walk to several exceptional restaurants. The hotel had a free shuttle to the port that we were unaware of. I would stay here again when cruising from Tampa.

The price seemed a bit high for a one night stay.