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6.7

666 reviews

Quality Inn West Springfield

Quality Inn West Springfield

1150 Riverdale Street, West Springfield, 01089, Massachusetts, United States

Choose dates to view prices

Free parking

Outdoor swimming pool

Business center

Free wifi

Fitness center

Air conditioning

Sun deck

Parking On Site

Quality Inn West Springfield

Quality Inn West Springfield is a 2-star inn in West Springfield, Massachusetts, United States. Located about 2mi from the city center at 1150 Riverdale Street, this property has earned 666 reviews and price starts from $84.

Amenities shine with free on-site parking, free Wifi, and an outdoor swimming pool at no extra cost. A free fitness center and a free business center keep trips productive, while a 24-hour front desk and non-smoking rooms offer convenience. Pets are welcome with extra charges, and meeting/banquet facilities carry an additional fee. Practical touches include air conditioning, soundproof rooms, a terrace, sun deck, patio, balcony, elevator access to upper floors, free toiletries, Beach chairs/Loungers, and wheelchair accessibility.

Located in West Springfield, Massachusetts, United States, the inn sits about 2mi from the city center at 1150 Riverdale Street. The listing highlights 666 reviews, helping travelers gauge what to expect before booking a stay.

Pets are allowed, and charges may apply, making it easy to travel with a furry companion. Pet-friendly room options include the King Room with Pets Allowed, the Room - 2 Queen, Pets Allowed, and the 2 Queen Beds, Pet-Friendly configuration, offering flexibility for different party sizes.

Cash is not accepted. Accepted payment methods include JCB, American Express, Discover, Mastercard, Visa, Diners Club, and Carte Blanche, providing a wide range of card options for payment.

A variety of room layouts is available, including Queen Rooms, King Rooms, and configurations with two Queen beds, with several options that are pet-friendly. This selection helps accommodate solo travelers, couples, or families looking for just the right setup.

Closest airports

Westover Air Reserve Base / Metropolitan Airport

6.1mi

Bradley International Airport

14mi

Worcester Regional Airport

39.5mi

Tweed-New Haven Airport

61.5mi

Most popular amenities

Free parking

Outdoor swimming pool

Business center

Free wifi

Fitness center

Air conditioning

Sun deck

Parking On Site

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Patio

Elevator

Upper floors accessible by elevator

Free toiletries

Balcony

Bathtub

Rooms

Queen Room with Two Queen Beds - Non Smoking/Pet Friendly in Quality Inn West Springfield

Show 5 photos

Room - 2 Queen, Pets Allowed

2 Double Beds

355 sqft

Smoking not allowed

City view

Private Bathroom

Balcony

Bathtub

+

More details

The spacious double room features air conditioning, a tea and coffee maker, a terrace with pool views as well as a private bathroom boasting a bath. The unit has 2 beds.

King Room - Non-Smoking in Quality Inn West Springfield

Show 5 photos

King Room

1 King Size Bed

290 sqft

Smoking not allowed

City view

Private Bathroom

Balcony

Bathtub

x4

+

x3

More details

The spacious double room features air conditioning, a tea and coffee maker, a terrace with pool views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Queen Room with Two Queen Beds - Accessible/Non-Smoking  in Quality Inn West Springfield

Show 5 photos

Room - 2 Queen, Accessible

2 Queen Size Beds

355 sqft

Smoking not allowed

City view

Private Bathroom

Balcony

Bathtub

x4

+

x3

More details

This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with pool views. The unit offers 2 beds.

Queen Room with Two Queen Beds - Non-Smoking in Quality Inn West Springfield

Show 5 photos

Room - 2 Queen

2 Queen Size Beds

355 sqft

Smoking not allowed

City view

Balcony

Terrace

Microwave

x4

+

x3

More details

2 Double Beds No Smoking includes a double bed 131-150 width.

Show 3 photos

Queen Room, Smoking Allowed

1 Queen Size Bed

Smoking allowed

Free wifi

Flat-screen TV

+

More details

King Room, Pets Allowed

1 King Size Bed

Smoking not allowed

Non-smoking rooms

+

More details

Room

Show 5 photos

Room - 2 Double

2 Double Beds

Smoking not allowed

+

More details

Queen Room

1 Double Bed

1 Queen Size Bed

Smoking not allowed

+

More details

Accessible Room

Smoking not allowed

x4

+

x3

More details

Accessible

Run of House

Smoking not allowed

x10

+

x6

More details

Room Run Of House

Standard Room

Smoking not allowed

x10

+

x6

More details

Non Smoking

Guest reviews

6.7

666 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Tate

8.2

May 2024

Staff was very nice. The breakfast in the morning was good, more options than I thought it would have. Room was clean. Pretty quiet considering it's right off a major roadway

I think that maintenance needs to check out the rooms a little bit because our shower had the molding that was coming off and we had to keep pushing it on to the door so that it wouldn't leak on to the floor and a few other minor things in the room. Also would have been nice to know that the pool was not open yet was led to believe that it was an indoor pool.

🇺🇸

Kelly

9.1

May 2024

Clean and comfortable. We stayed there on our last night in Massachusetts. They were prepping the pool for the spring opening. All the amenities were very convenient. The breakfast smelled heavenly. The location is so convenient to the highway, Even being so close to the road, I couldn't hear any noise. The stay was quiet and I felt completely safe.

The property just looks like it could use a refresh. It wasn't dilapidated, but just dated and a little worn.

🇺🇸

Paul

10

October 2024

it started in the lobby, it was clean and spacious and the desk clerk was very friendly. The room was large and had everything I needed. Bathroom was equipped with a walk-in shower. The king bed was very comfortable . The breakfast was more than just coffee and donuts , they had eggs, sausage and hash browns.

I liked everything

🇺🇸

Ruth

10

April 2025

Breakfast was absolutely delicious…lots of choices! My daughter, granddaughter and myself loved the breakfast! The staff was very friendly and helpful as well. Thank you so much for our very special stay!

I can’t think of anything that could be done to make our stay better…thank you!

🇺🇸

Marguerite

10

July 2024

I liked that the staff is attentive and willing to help. I wasn't sure how to use the waffle maker and the staff member helped by showing me. I really like the variety of foods/drinks for the breakfast. It's the best I've seen and eaten.

It's too bad the room doors make so much noise when closing.

🇺🇸

Mary

10

January 2023

I like that the place was clean and friendly the man at the front desk went out of his way to help me find my room Booking .com put it under my initial not my name so it wouldn't come up on his computer but he never quit looking.. it was new years eve and some people were not in the best mood but he took it with a grain of salt and still worked with me. After I did go to my room for some reason I couldn't turn on my light between house keeping and the last guest they were either unplugged or light bulb turned , he said no problem and was at my room within minuets took care of it and was on his way

I didn't like there were guest that were treating him badly and he had no one to help him on a busy night like NYE there should have been more help on such a night that's management not him,

🇺🇸

Milagros

10

September 2024

Our stay was great rooms were clean and we felt secure. The bathrooms were also clean and neat.We spent a great evening while visiting family in the area. The continental breakfast was excellent. Plenty of great choices.

That fact that you didn’t provide either fresh lemons or lemon juice in small packet.

🇺🇸

Lili

9.1

September 2024

Breakfast was great--we each got our favorites-- and the coffee was good!

We got in very late after a long day at the Eastern States Expo and were exhausted. We left early the next morning, so didn't get to experience any of the extras. I thought the price was a little high.

🇺🇸

Xiomary

8.2

July 2024

It was good because everything was around the hotel

The bed was not comfortable for some reason idk One of the beds blankets was dirty it have old blood The doors was giving me a lot trouble to close it One of the chair have big stain like old pee or something idk

🇺🇸

Theresa

9.1

October 2022

My main concern is cleanliness and safety when I need to find lodging. This hotel, Quality Inn, rated the highest of all the places that I have been. As well the rooms, for the most part, were very quiet. The staff was most friendly. I experienced a medical emergency, and the staff went to great lengths to aid my family in this crisis. We took the dogs to a nearby park for a pleasant stroll. Just go down a couple traffic lights past CVS, turn around to the north side of Riverdale Street less than a quarter mile.

Gosh, I don't really have a complaint. I did have a little trouble navigating the one-ways and turn arounds but that was no fault of the Inn. I had to call when I initially couldn't find the place but that was my navigation system. The front desk let me express my panic then gave me simple directions to follow.

Points of Interest Around Quality Inn West Springfield

Airports

Westover Air Reserve Base / Metropolitan Airport

6.1mi

Bradley International Airport

14mi

Worcester Regional Airport

39.5mi

Tweed-New Haven Airport

61.5mi

Pools

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • Seasonal

Amenities of Quality Inn West Springfield

Free parking

Outdoor swimming pool

Business center

Free wifi

Fitness center

Air conditioning

Sun deck

Parking On Site

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Patio

Elevator

Upper floors accessible by elevator

Free toiletries

Balcony

Bathtub

Stay rules - Quality Inn West Springfield

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Quality Inn West Springfield

Is it possible to stay with my pet at Quality Inn West Springfield?

Yes, you can stay with your pet at the Quality Inn West Springfield. Pets are allowed on request, although charges may apply.

At what times are check-in and check-out at Quality Inn West Springfield?

For Quality Inn West Springfield, you can check in after 03:00 PM and the check-out deadline is 11:00 AM.

Does Quality Inn West Springfield come with parking?

Absolutely! Quality Inn West Springfield offers free on-site public parking. No reservations are necessary.

What are the rates at Quality Inn West Springfield?

The base rate at Quality Inn West Springfield is approximately $84. Be informed that this can vary depending on your room choice and booking dates. Enter dates for a tailored price.

What types of rooms does Quality Inn West Springfield offer?

The hotel offers Queen Rooms with Two Queen Beds (Non-Smoking) and King Rooms (Non-Smoking). The Queen Rooms with Two Queen Beds accommodate up to 4 adults and 3 children, while the King Rooms accommodate up to 2 adults and 1 child. The rooms are all of a relatively similar size, ranging from 291 to 355 square feet, and smoking is not allowed in any of the rooms.

How can guests spend their time at Quality Inn West Springfield?

Guests at the Quality Inn West Springfield can spend their time enjoying the leisure amenities offered by the hotel. One of the main attractions is the outdoor swimming pool, which is available seasonally. Guests can relax and soak up the sun on the sun deck or lounge in the beach chairs provided. For those looking to stay active during their stay, there is also a fitness center available. Additionally, the hotel offers a business center for guests who need to stay connected with work or other obligations. Overall, guests have a variety of options to choose from in order to make the most of their time at the hotel, whether it's lounging by the pool, working out in the fitness center, or taking care of business in the business center.

Does Quality Inn West Springfield have a pool for guests?

The hotel has one pool available. The pool is seasonal and located outdoors. There are age restrictions in place, allowing only adults to use the pool.

What methods of payment does Quality Inn West Springfield accept?

At Quality Inn West Springfield, cash payments are not accepted. However, they do accept Discover, Visa, Mastercard, and American Express for payments.

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