The surrounding lagoon is a big bonus in summer days. The heated pool is long but a bit narrow, so doesn't accommodate two swimmers unless the try to avoid each other. Room very clean and big. Kitchen has all it's needed.

Stayed in a room located down and the neighbour from room located above ours very very noisy until late in the night. Called reception and she came to that room and solved the situation. Not too many things to do around. Restaurant a bit mediocre as well.

We have stayed at this accommodation several times, and the main reason we keep coming back is because of the large swimming pool that our kids absolutely love. The spa is also a great feature, especially on colder days, and overall, it’s a perfect place for families to visit together. Highly recommended!

This time, the room we stayed in was not very clean. There were two half-finished drinks and a banana left in the fridge, and the bathtub had not been properly cleaned. Also, both the sliding doors for the balcony and the master bedroom’s sunshade were broken, making it difficult to close them. These issues need urgent maintenance.

The room was amazing and bed super big and comfy. Spa bath was fantastic. Rooms had everything you coulld hope for.

The only 2 negative things was there was not much extra toilet paper and extra towels were not in the rooms. Lucky i bought some toilet paper with me as i didn’t feel like calling housekeeping just for toilet paper. The major negative was the steps in the pool where way too big!!! Almost impossible for me to get out. I am not the only one who has had to purchase a fold out step to be able to exit the pool back onto our decking of swimout pool room. I would say the step down from the swim out room to the first step down into the water is approx 50-60cms. Perhaps the resort could update the steps with some stainless steel steps and hand rails especially for the swim out rooms.

The staff were very friendly and our apartment was great. I'd asked for dinner recommendations in advance as this trip was for my birthday. When we checked in, I was told that we'd been upgraded from a studio room, and we also received a bottle of wine to celebrate, which was such a sweet surprise! I didn't want to have to drive while on vacation, so we took the Port Stephens coach from Sydney, which dropped us off right across from the resort and then picked us up for our return home, making it all super convenient. The 130 bus was great at getting us around to Nelson Bay marina for a whale watching cruise, and to Shoal Bay for the Tomaree Headland walk. Also, just being so close to Salamander Bay Square meant that we could walk there and back to get groceries for our stay, and do a bit of shopping too.

My bed and pillow weren't the most comfortable, and the lights from outside couldn't be completely shut out from the inside of the apartment as there were no curtains, but I am a bad sleeper in general, so this was probably a me problem.

The pool and facilities are amazing, easy access and parking, super helpful and friendly staff. The food at Laguna Blu was delicious and beautifully presented. We also really liked the dual key access so our teenage kids felt like they had their own space.

Very minor things that didn’t really detract from our stay but worth mentioning The air conditioner and filters needed cleaning and the bathroom smelled like cat urine we assume maybe a previous guest had snuck a cat in with them for their stay. There was as a broken panel on one of the blinds which meant they couldn’t be closed fully for privacy. If it wasn’t for these things I would give it full stars.

The pool surrounding the rooms, large room with a comfortable bed and pleasant outdoor balcony. Close to shops. Reception area and staff were very helpful.

We booked a Lagoon Studio Room, it was fantastic. Just was very disappointed in the "House Keeping" in this Resort, we stayed for 2 nights here and had no replacement teas or coffee's, no dishwashing liquid or a tea towel to do our dishes after we had takeaway. The bed on the second day was hardly made up, just quickly covered over. The people staying below us were smoking and it lingered upstairs. (We were told at the time of booking in that there was No smoking in the complex) A beautiful Resort,close to shops etc., Just let us down because of the house keeping.

The pool was amazing! Each room has pretty good sound proof so we couldn’t hear when others were playing in it. Bed was so comfortable. Location of the resort was sensational. It’s so close to the mall. So we had easy access to Coles and Aldi during our stay. The pool was breathtaking!!!! We were there to celebrate my son’s 10th birthday, and boy he will definitely remember this for the rest of his life!

I wouldn’t say it’s something I don’t like, but I’m not used to each room has 2 separate apartments! That’s something new to me. It took me a while to get used to it but my kids love having their own space in the trio.

Pool was fantastic, wraps around the whole resort, you can walk the whole way round in the pool. Pool is the same depth all the way around about 1.1 m deep but there are shallow areas off to the side for small children to play Our room was a swim up so you could swim straight off your deck into the water,.pool is not heated .

The garbage bins are lined up along the entrance to the parking lot The bins were very full to overflowing, and some of the rubbish had fallen out and blown all around the car park The smell of the garbage bins was very unpleasant. This is just a minor complaint and did not affect our room or our stay.

We really enjoyed the stay in the resort. This is my second time staying here. We could stay in the resort all day without going out. The pool is exceptional. Easy access to the pool via balcony for swim out room. Especially for family with young kids, this is definitely the best hotel to go to. The staff there are very friendly and helpful. This is definitely the hotel I will come over and over again.

It is shame there is no longer buffet breakfast. The cafe isnt the best looking one. It is not bad. It will be handy there are extra pool towels (different colour to bath towels) provided. Bathroom is clean and basic, but an upgrade on the bathroom will be great.

The one bedroom apartment was perfect, the swim out pool was just amazing so convenient and the pool was crystal clear. I saw the hard working staff daily keep the pool and hot tubs clean. Loved the tennis courts and steam room, and lap pool. I simply cannot fault our stay. The cocktails and mocktails were great at happy hour, they were delicious.

On my first day I was able to get an early cappuccino, as the restaurant opened early the rest of our time it didn’t open till 12. Only a minor detail though, as the reception staff were kind enough to send over a Nespresso machine with pods, when I asked for one.