A beautiful hotel with fabulous staff! The Marrol's staff were so attentive and welcoming (especially David on our check in and check out was very helpful with everything we needed and all our questions) The hotel is beautifully appointed and feels so charming and elegant! The inclusions we had in our room were generous and the hotel restaurant is also great to eat at too. We will definitely be back for our next stay in Bratislava!

Nothing, our stay was great! My only constructive feedback would be that the mattress is due for an upgrade soon

Fair value for a fair price! The atmosphere at the place made me feel concentrated on my trip but still provided a chance to relax. Big thanks to David, for showing hospitality.

I am sad that I did not have a chance to use a laundry service as it takes 2 days for processing, and I asked for that on my last day. But it is not a real facility problem. Also, the spa option does not make sense for one person with a price of 90 euros for 6 persons, so did not try

Everything is perfect with one exeption.

Service in the breakfast restaurant is not ideal. The girl who served was ok but the clumsy older man in black kept loudly dropping forks and knives….

The hotel was a little jewel in the middle of Bratislava. From the perfect location to the attentive and friendly staff, every aspect of our stay was exceptional. The facilities were modern and well-maintained, and the cleanliness was impeccable. The breakfast was delicious and offered a great start to each day. I am someone who usually finds things that could be improved wherever I go, but for this place, I have no complaints at all. It truly deserves a 10-star rating! Highly recommend to anyone visiting Bratislava!

The only thing I would suggest for improvement is the breakfast. It wasn't an issue of variety, but some of the hot dishes, such as bacon and eggs, were missing and needed to be replenished. As a result, I ended up not having any hot food, and the toaster took a long time to toast the bread.

A beautifully designed and furnished property which is looked after to perfection. Well-appointed immaculate room. VERY helpful and well-trained staff.

We loved everything. We enjoyed the breakfast buffet selection and staff were very attentive. The slightly lower score for comfort is that our mattress was not quite as comfortable as other hotels and perhaps needs replacing. Also our experience of breakfast between 9 and 10am. was not very relaxing, mainly because we had to take tables at the buffet end. At this busy time people crowded around the coffee machine encroaching upon our space, bumping our chair, table etc. Tables are very close together leaving no space for manoeuvre, and sometimes having to stand up mid- breakfast to let somebody have access to their table behind as someone else needed more chair space was awkward.

Every thing was perfect till the last night because we were sitting and eating in the lobby and no one was around to help with some tissues we tried to find alone then from no where the guard came to us and start yelling and calling us thieves and wanted to call the police , we said yes call the police and show them the cameras then he scared ant started to yell and talk with slovakian language and finally one of the staff of the hotel came and also he started yelling at us without knowing anything and also kicked us out from the lobby and next morning when we talked to the manager he and the guard denied everything and even deleted the camera scene because he knew that it was his fault and didn’t even apologized.

Quick and mostly friendly service (except in the hotel restaurant), quiet, comfortable, well-equipped rooms, and a plentiful, tasty breakfast.

Water splashes onto the wall and the floor during showering, likely due to the shower’s glass wall being too short. I was also denied a seat in the hotel restaurant, even though a table was still available. After I joined other guests at their table with their consent, I was asked to leave and questioned about whether I was a hotel guest, which room I was staying in, and finally, what my name was. I was then asked to move to a different table, which I declined. The situation made me feel very unwelcome.

The hotel is a 5-minute walk from the city center and 12 minutes from the airport by taxi. The cleanliness is excellent, and the condition of both the rooms and common areas is satisfying. Breakfast is also satisfying. I appreciate their use of allergen warnings. L'Occitane products are used in the bathrooms, which is a pleasant touch. Walking from the city center to the hotel in the evening feels safe, with no security concerns. The check-in and check-out processes are sufficiently fast. Carrying luggage is very easy thanks to the large and well-functioning elevator. Free and fast Wi-Fi is also available.

Nothing to say ! All is good.

The hotel is ideally situated between the river and the old town, only 10-15 minutes walk from the Twin City Liner dock. This made it very quick and easy to travel from Vienna and check-in luggage immediately, so we could start sight-seeing straightaway. All of the staff were very courteous and professional and the family suite was spacious and well-appointed with two bedrooms, two bathrooms, a kitchen and a living/dining room, perfect for our family of four. We enjoyed a relaxing two hours in the hotel spa and were delighted to receive a complimentary plate of fresh fruit and citrus water included with our booking. We also had a delicious evening meal in the hotel restaurant, HOUDINI. The breakfast buffet also offered a good selection.

It’s an elegant and stylish hotel with a lovely ambiance. David at the front desk was superbly helpful and efficient, impressively professional and simply the best front desk man I’ve ever experienced in the world! The room was quiet and a good size. The staff, apart from my restaurant experience, are efficient and notably professional. I asked for an ironing board and it was delivered so efficiently. I asked for help with the shower and the lady came right away. I greatly appreciate such efficient service. Guests please note that you take Tram 1 to and from the train station to the hotel. I wish I’d know this.

The breakfast restaurant service wasn’t attentive. No one seated or greeted me or provided me with eating utensils or cleared the dirty plates from my table. I don’t like to be surrounded by dirty plates and have to scout for utensils.