The staff were amazing, the hostel was clean and overall a nice concept. Naturally, superb location.

- zero noise proofing. It’s still better than a regular hostel because you still get some personal space - the beds are squeaky as well - your pod only has usb a chargers. Not a regular plug or usb c -

We like that it’s a cheap option to stay in Madrid. The staff were very nice and friendly they helped us with everything we needed! The shared space was clean and the bathroom as well. The pod had great ac and ventilation, USB outlets and lights.

The mattress was very thin and not very comfortable. Each guest gets a locker that CANNOT fit more than a large bag pack so be aware. The water pressure and temperature cannot be controlled and you can turn on the water at the shower as if it’s a bathroom faucet (you press the button and the water is on for less then a minute each time. At first it’s very cold up until the 5th press. Also very exhausting and uncomfortable to need to press it over and over again for the water to keep running. It’s says they have a kitchen but they only have a coffee & tea station. The shared fridge is a mini fridge and is usually full.

I like the location, and the cleanliness, and also the friendliness of the staffs.

There is no socket to plug in your charger. They do have a plug for USB (I think type B). So it didn’t work with my phone that has USB type C. Be prepared!

Location, right in front of Tirso de Molina metro station, the staff, the cleaning ladies were great, the experience of being in a capsule.

That BOOKING! made a mistake with my reservation, I asked if I can check in in the middle of the night, you say yes BUT YOU CAN'T! it's only after 3pm and I arrived at 1:30am, fortunately the staff was kind enough to give me another capsule to sleep and give me my capsule later in the morning. Booking need to have a better communication with the hotels in order to give a better experience and don't have any disappointment like a did, I was very angry, but it wasn't the staff fault. Thank to them, I had a very good staying.

Location

You can’t talk even on phone as you might disturb others. The capsules are not sound proof.

Very original setting in the heart of madrid, few minutes walk from san Miguel market and place mayor. There is also a small fridge , microwave, and table , wash machine, dryer. Close to hostels, few step away, there is a 24/7 supermarket. Good setting for big family , we are 9, quiet in the evening. The actual walking space in the room , is like the one in small hotel. JUAN is an angel and helped us with all little requests for the kids , Juan was welcoming,polite , extremely friendly, professional, and patient . 5 star customer service.

All was good

The capsule gave lots of privacy and it’s lockable that belongings can be kept in there. There is also a locker to store belongings next to the capsule. The capsule has wall socket and usb chargers inside too that makes it convenient to charge your electronics. The WiFi is super fast. The showers and toilets are very clean.

The shower room locks and toilet seats have not been fixed for what seems like a while.

Really cool concept with the capsules, the property was very clean and the pods had great facilities like usb chargers, AC, mirrors and lighting effects. The bathroom was spacious and clean. The staff are very friendly and helpful, and the location was great, very close to a lot of sights, shops, restaurants and bars!

It wasn’t so much the hotel or staff, but because your in pods you can’t really see what’s going on unless you open your doors but sometimes at night you’d get people making loud noises, or they would bang into things. Again you can’t see but as a solo female traveller I felt safe in my pod 👍🏽 Other than that nothing negative about this place.

Cool concept which provides a good amount of privacy compared to a typical hostel. Have stayed in capsule hotels before but never ones with double beds so that was cool. The capsule was a good size and felt spacious. All facilities were very clean. Bed was comfy and location was very good for us.

The capsule did get a bit stuffy during the night, even with the fan on. It was also possible to hear noise from other capsules as the pods creek a lot, but we expected this would be the case and with earplugs it was not a problem for us. There was not much space around the capsule for packing/unpacking our bags, but there was a big common area downstairs.

Good staff, clean capsule, strong wifi

To hotel: 15:00 is a late check-in start time. And air system should be strengthen up. To noisy neigbours: have some respect. Chat and laugh outside. To Light sleepers: I think you better look for other options. I needed to go toilet at night, opened capsule's door and my downside neigbour also opened door and flamed "I cant sleep!" What do you expect me to do boy, do it on a bottle? This one and other capsule hotels are very good and low-cost solutions for travelers. But you need to have respect, also know to ignore or tolerate some basic sounds like door, locker, capsule door open-close sounds.