Hostal Alexis Madrid is in an excellent location from which we were able to walk to all our tours, public transport and "must sees" such as the Royal Palace and The Prado. There were great little shops and eateries all throughout this area. And it was easy to catch a cab or Uber from the corner when we wanted to go further in the city. We began and ended our trip to Spain in Madrid and the hostal kept an extra bag for us, which was waiting for us in our room upon our return. We returned after their reception hours, but they sent excellent instructions on how to retrieve our card key--no problems at all.

Superb location near Puerta de Sol, restaurants and shops. Good value for money in the heart of Madrid. We stayed in a spacious room with a balcony. The room design is funky, but with clean facilities and everything you need including a fridge and hair dryer. Aircon and heating was great. Only a 5 minute walk to the nearest train station. The accommodation is on the 4th floor of a building with a retro lift. The lift worked most of the time and they were quick to fix if it stopped.

Very good cleanliness, excellent location to main attractions and very helpful staff. No breakfast facilities but that did not matter as there is a a very good cafe 30m away offering excellent value and quality as well as a supermarket almost opposite; if you want to eat in the room a kettle tea bags and coffee are provided. There is also an iron if you want to press clothes before hitting the town!

No signs saying you were at the Hostal. If a member of staff seeing us looking confused had not called to us we would not have known we were there. There are other hostals in the building and their names are on view but not Alexis. If we had arrived at night we would have struggled to find the Hostal. I appreciate that cleanline and hygenes is most important and the use of plastic undersheets helps with hygene, but it can make for an uncomfortable sleep in what was an otherwise excellent bed.

The bed, furnitures, design of the bathroom, cleanness of the room, overall setup. Privacy, quietness, practicality.

I really appreciate the bidet but I wish it was a Japanese bidet lol. Water splashed all over because I wasn’t used to that design. 😅 AC was slightly difficult to figure out, sometimes it didn’t turn on the way I wanted to, or do cool air. Maybe it’s old idk. The elevator was working when we got there (thank god) but it stopped working and had to used the stairs for the rest of our stay. Felt bad for other guests too!!! It was good exercise tho. Outside pic is from the staircase

It was a nice place in a great location. The room was huge, quiet and within budget. It had a little refrigerator. It was really, really clean. The staff were friendly, helpful and put up with our mix of English, Portuguese and Mexican Spanish.

Nothing much. We could have done with a shower tutorial. Our results were blooper-reel hilarious until we got the hang of it. It really was a nice place.

The hostel is in a great location, very close to Puerta del Sol and the metro station, making it a perfect base for exploring the city. The staff were extremely kind and always ready to help. There is a lift to the floor where the rooms are located.

The room had little natural light and a small window. It could use an additional light near the bed, something soft and suitable for reading.

the bed was awesome, so the pillow. Extreme courtesy of staff and very clean. position is amazing

the elevator did not work. we were there for 4 days and the place is the at 4th floor. It means 100 stairs every time you want to go to your room. considering that we went there 3/4 times per day for shower, changing, etc.. it is a lot of stairs. In 4 days, it could have been repaired. It is, of course, not only their problem, it was a building issue but for the guests it is annoying and should be prevented

The location was excellent. Very close to the centre of Sol. We had restaurants, shops, and entertainment within metres of the hotel and attractions within walking distance. The train station was about 200 metres away and the main train station was a 20 minute walk. It was a vibrant area. If you want to be close to everything and are happy to have a small, clean room with the basics I would recommend this property.

Breakfast wasn’t included, but we knew that.

A really cute hostal in Madrid, well located, well priced, clean, easy to check into. It is in a building with several other hostals. We were just there for a place to stay waiting for a flight in the morning and it worked out well!

The noise level was pretty insane, everyone above and next to us were rowdy until 4am and then the same people were up making noise again at 7am... but it happens, I suppose!

Great facilities lovely friendly helpful staff

The lift was being serviced on our last day - we were 4 floors up and it was a struggle getting cases down for departure as we left st 8am and staff weren’t available till 8.30. Plus my partner has mobility problems and if this had happened on our first day then we would have had to change the room