This review covers two three day visits to the Hotel Opera in April and May 2024, separated by a weekend in Extremadura. The hotel’s location is excellent being a few minutes walk from the Opera Metro Station and the Cathedral and Royal Palace and then within half an hour’s walking distance of the main sites. We stayed on the seventh and first floor. On both occasions there was little internal noise and external noise was limited when the windows were closed. The rooms were clean and comfortable and all appliances worked. The hotel booked taxis for us to the airport and Atocha station, all of which arrived at the designated time. The hotel also provided a packed breakfast on the day we took a tour to Avila and Segovia, the starting time for which was before the breakfast time.

Nothing to report.

Hotel Ópera is a wonderful hotel for visiting Madrid. The location is excellent. The hotel is next to the Teatro Real, a block away from the Palacio Real and its gardens, and a nice stroll to Plaza del Sol or the Plaza Mayor. While centrally located for many of the tourist hot spots of Madrid, the hotel is quiet and feels a bit tucked away. The hotel has a nice café on the ground level with outside seating where you can watch the flow of people walking through the Plaza de Isabel II. In the evening, it's restaurant puts on a fabulous dinner show.

The hotel has always been my preferred place to stay in Madrid and lacks nothing.

This was a short stay at the end of a long trip, mainly for easy access to the Madrid airport for itinerary reasons. The hotel is well-located, within walking distance of major attraction, and a central tourist area with many restaurants and other things. It has an on-site restaurant with good choices. Staff were very friendly and helpful. This is a pretty typical mid-range hotel in a large European city. There is not a lot of extra space. This hotel had a very nice sitting area where you could go for an afternoon glass of wine. It is somewhere I would return, as it is a great location.

Black-out curtains in the room where not present and would have been useful.

Location right next to Opera Metro and a stone's throw from the Palace. Well within easy walking distance of the Plaza Mayor. Excellent staff, very helpful and spoke English so well.

I personally didn't like the bed comfort - I can struggle on certain mattresses though so others will be absolutely fine. Breakfast buffet could be a bit more advertised. But the Cafe Opera served a decent breakfast with good variety.

The location was fantastic! The beds were super comfortable and the room was tastefully done. The front desk attendance were very helpful as well.

The café/bar area was our least favorite part of the hotel. Not very friendly to tourist. Could not get a menu even though we asked twice. They just wanted to verbally tell us what was on the menu we left and didn’t even use the restaurant upstairs. This is the only reason we gave the hotel nine out of 10 stars.

This hotel has a very nice atmosphere! Perfect also for travelling alone. Apart from the great location and nice restaurant, I really appreciated the friendly staff, giving excellent service during the whole stay. At my arrival I was given a tram card that another guest had just handed in, since they had not had time to use it fully and on the day of my departure, the reception made an extra effort to let me have a late check out. All in all, a great stay and I would happily come back.

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The hotel is situated near the Madrid Opera and is within easy walking distance of the Royal Palace. There are nice restaurants, tapas bars, and even a launderette in the neighbourhood and the Opera metro station. We walked 25 minutes to the Prado museum, although you could take the metro and reduce your step count. The hotel is very nice inside with a restaurant and cafe. Our room was great with a nice bathroom. The staff are very helpful.

Our bedroom was a little beat up in places and the bathroom sink seemed to be partially blocked. The power outlet near the computer desk would not hold my laptop charger. The breakfast was quite expensive for what was offered.

Perfect location just off the Gran via, close to parks, bar and restaurants. Loads of tourist attractions within 5 minutes walk and great transport links. Staff were friendly room was clean and what I expected when I booked.

No door for the bathroom it was an open design. This seems to be the trend in Spain for en-suites in new homes and hotels. A very minor complaint and didn’t bother me that much.

Good location, nice staff, all the rest ok. If you want to be in the center of the town this is a nice place, near Teatro Real. The staff is very firendly and try to help you.

The cleaning services can be improved. We stayed 4 nights and we do not understand when they come to clean the room, finaly I saw someone in the afternoon :)

This is a very central and convenient hotel especially if you are using public transport. It is only a 2 minute walk from the Opera metro station. The room was clean and well equipped and very comfortable. I must single out the front desk staff member, Fernando. He checked us in on our arrival and he was excellent, very friendly and welcoming and extremely helpful. He explained everything very well and gave us such good information with regards to getting around the city. He is an asset to this hotel.

Some of the bathroom fixtures are starting to look a bit tired and could do with some updating or replacing. A coffee machine would also be a welcome addition - these seem to be commonplace now at this level of hotel. The sound proofing is not great and we could hear a. lot of noise coming from the floor above.