Le Petit Palü-Ópera is located 3 minutes walk from the metro station "Opera", which is very convenient to visit museums and train stations. The pension is on the 2nd floor in the traditional old building of Madrid, but once getting inside the pension, all interior is modern and clean! The room was modern and clean with good quality of bed matress and tea/coffee making facilities (Kettle, tea bags & Nescafe sachets) are provided. The date I arrived Madrid was when Spain was under the state of emergency with the nationwide electricity outage. I was on the train from San Sebastián to Madrid when the blackout struck the country. The train was stranded in the middle of nowhere, about 130 miles away from Madrid. While I was locked-in the train carriage for almost 10 hours, the pension owner was kindly in touch with me via WhatsApp and gave me kind instructions how to get inside the pension when I arrive in Madrid at the mid night. Le Petit Palü-Ópera is not only offering the very comfortable stay at the modern and clean room and facilities, but also the owner of the pension is kind and supportive who gave me a great comfort while the disruption.

Nothing I did not like, but if I should say something, the entrance of the building is a bit difficult to spot.

The rooms are in a quiet building. You can also hear people speaking from other rooms. Our room was smaller than it seemed to be in the pictures on the website where we booked. However, everything was clean and comfortable (bed, sheets, showers, bathroom products). The location is great, close to Opera metro station (and Opera theater) and Gran Via/Plaza Mayor.

You can hear noise from the street and people speaking from other rooms. Our room was smaller than it seemed to be in the pictures on the website where we booked.

location, room condition, cleanliness and safety

I wondered about how safe the room locks were/how solid. Missed one or two chairs in room. Extra bed was only needed for one night but was not removed for rest of stay. View could have been better. I wondered if room AC truly worked; I don't believe I was controlling room heating. I was a pain to get to the safety box-it was too low and "buried".

The photos match the reality, which is very rare on Booking. Very elegant and tidy, the room has enough space to sleep and work a bit if needed, nice bathroom.

Had to contact a WhatsApp number, got asked to go look for my booking number, then another confirmation, only to get told that I had to fill in an online form for the self check-in - which was the EXACT same thing I had already received by email. It's a waste of people's time (your employees and, above all, mine).

Location - super central. Contactless check-in, with clear instructions. Great value for money given Madrid hotel prices, especially in city center, walking distance from all major attractions. Comfortable bed, AC, clean, basic facilities, couldn't expect more for the price. Hair dryer, soap, towels, small closet. Kettle with camomile tea. Decent size room.

View on internal patio, a can get a bit loud at night. The silicones in the bathroom were a bit old and moldy.

The hostel is super high quality and super clean. We enjoyed the luxurious style. The receptionist was very helpful. The location was great close to everything. Great for those who aim to explore the city and come back to a clean place to sleep and Rest.

We stayed twice in this hostel because of how much we liked it. In our first stay the AC was very weak and stopped working. In our second stay the fridge in the room was not working and the AC was weak as well. Other than that it was good.

The location is really excellent as it is right at the city center. Everything was in walking distance and we were surrounded with shopping at eateries.

My only issue was that this place was advertised as a HOTEL and is a hostel. We had a very difficult time locating it because the signage was not in a logical place. I would never have picked to stay in a hostel. However, once we got inside the space, it was as if we were in a hotel although the entire space was very small. We also had to walk up stairs with our large bags of luggage as the lift only went so far.

The location was great, the halls and my room were very clean and inviting. My room was very large for a solo traveller. The staff were very friendly and helpful when I checked in.

It was difficult to find the main door to the hostel rooms. A gentleman in the lobby took me up to the 2nd floor where the access door was located, and luckily it was before 4pm so the 2 Stagg members were still there to assist with check in.

Great location, very clean, spacious and comfortable room, wonderful staff. Maria is an angel!!! She made our stay even more enjoyable 😊

A bit noisy at night

Excellent location nearby subway station red line 2 “Opera” extremely convenience walking distance for the most popular tourist attractions in city center Madrid. Keep in mind that is a very basic hotel,no amenities just delicious tea. Extremely CLEAN so amazing to me. It’s a very sophisticated doors systems just like at home. Staff only few hours a day so after all just texting them via whatsup any issue is solved.