An absolutely perfect stay! I recently had the pleasure of staying at Hotel Moderno Puerta del Sol, and I can honestly say it was one of the best hotel experiences I’ve ever had. Everything was simply perfect—from the location to the service, and especially the cleanliness. I travel quite frequently, but I haven’t seen a hotel this spotless in a long time. Every corner was impeccably maintained, which made my stay even more comfortable. One of the highlights of my visit was meeting Venasa. We had such great conversations—she was incredibly warm, engaging, and genuinely cared about making my stay special. Her kindness and enthusiasm truly stood out. But in reality, the entire staff was amazing—friendly, helpful, and always ready to assist with anything I needed. Their hospitality made me feel so welcome and at home. If you’re looking for a hotel in Madrid that excels in cleanliness, service, and atmosphere, look no further. I can’t recommend Hotel Moderno Puerta del Sol enough, and I will definitely be returning in the future!

I can’t emphasise enough how ideal the location is. We arrived from the airport by taxi. We paid a flat rate of 30 euro. We didn’t spend any additional fees for transportation for the next 3 days. We walked to all tourist sites, cafes, bars and shops. The day we departed we just took the train, which was a two minute walk, to go to Atocho Station and grab the train to Seville. The size of the room was small but sufficient. It was clean. The staff was friendly and informative. The breakfast was plentiful.

The only thing I would have liked is a mini fridge.

The location is fantastic—it is in the center of the world! You can come to your hotel for all your needs while walking around Puerta del Sol. The room was smaller than I expected and had no views, but it was so clean and comfortable that I had a good night's rest. Once you get off the bus from the airport, you can walk to your hotel on a fantastic boulevard. After you arrive at the hotel, you do not need any transportation to see the best attraction points in Madrid, although you have the metro station right outside the hotel. Hotel Moderno will be my choice again for my next visit to Madrid.

The hotel is absolutely ideally located for sightseeing in Madrid. It is under 100m from the Sol Metro station (which is easy to get to from the airport) and about 500m (ish) from all the major sights (Prado, Royal Palace etc). It is surrounded by some great places to eat. Just get off the main streets and there are some excellent places to have tapas, great wines and sherries - all easy walking distance. We found the Alhambra Tapas and Parilla (in Calle Victoria) - absolutely top rate. Just along from the hotel is the 1902 Churreria - great! The breakfast is pretty good

The room was a bit too warm for our liking - and the antique heating system wasn't easily controllable by the occupant.

Amazing location, literally in the heart of Madrid. Can walk everywhere, also there is a metro nearby. The room was spacious enough for us and the terrace was large! Check in and check out was easy. Room was very clean and they offer daily housekeeping services if wanted. Taxi drop off and pick up is about 1 minute walk away as the hotel is located in the city center area not accessible to cars.

terrible smell from the bathroom drain that would stink up the whole room if the bathroom door was left open or bathroom window was not cracked all day. nauseating smell that should be checked out!

The location is great as it is central and easy access to the Metro station , Sol. Easy to get around, walkable and close to the historic sites, The Bear on a tree, KM "0", Cathedral de Almudena, Plaza Mayor, Mercado San Miguel and a lot more tourist spots and restaurants . Safe and the hotel is quiet even if there are lots of people at the plaza, singing, dancing etc, you wont be bothered with the crowd noise as it is well insulated and you can barely hear the crowd noise below.

Nothing as it met our expectation and happy with our stay. We walked at night and we felt safe and was able to go to Gran Via area while just walking around.

The location.Just off Puerta del Sol was perfect.Close to everything within walking distance and the Sol Metro station for trips further away. It was surprisingly quiet in the room as the street below is traffic free and there are shops directly below but no bars or cafes.With the French windows closed the room was very quiet. All the reception staff were super friendly in a natural way unfortunately I didn’t make a note of the girls names.The girl who worked on Friday night booked me a flamenco show. There was an accident at Chamartín Station and all trains from there had been cancelled.I only found out at Midnight on Sunday.I was due to get a train from there to Valencia the following day.I went down to see the nightporter called Carlos who looked my train details up on the RENFE site and phoned a 24 hr phone number for me which had a recorded message.I had looked online at the railway timetable and all RENFE trains were cancelled and other operators trains were sold out.Carlos reassured me that RENFE would sort me out either laying on buses or alternative routes.The girl with glasses on Monday morning was exceptionally helpful and phoned RENFE who confirmed that my train was now running.

The two tea bags left daily in the room was not generous.I will bring my own the next time I stay. Breakfast was ok with fresh fruit and juices and a decent selection but the scrambled eggs which are my favourite and was looking forward to them were a bit lumpy but good value I guess at €12

Location was incredible! Room was clean and the bathroom was awesome!

Location was central and very close to train station. Despite being at the heart of bustling and noisy Madrid, my room was very quiet and peaceful in the hotel, which made it perfect for me to unwind. My room was spacious for one person and amenities in the room were lovely, clean and comfortable.

Some of the facilities in the room needed a repair (i.e. the place where I would insert my card for power was falling off). My wifi also was disconnected midway through the stay, which wasn't a big deal. It also would've been nice to have a fridge in the room.

It’s located in the heart of Sol. Very near all the attractions in Madrid - churros, paella, museums etc. The Sol metro station is also near the hotel. Although the hotel is in the middle of a very busy area of the city, at night you could still sleep soundly - they probably use soundproof wall. I could still hear people outside my door but they were not noisy visitors so it was cool.

You have to drag your trolley bag across the square and weave through the crowd of tourists (if your taxi driver drops you off at the main road for the first time). But once you find out the nearest main road to get taxi/Uber, it’s not too bad.