An absolutely perfect stay! I recently had the pleasure of staying at Hotel Moderno Puerta del Sol, and I can honestly say it was one of the best hotel experiences I’ve ever had. Everything was simply perfect—from the location to the service, and especially the cleanliness. I travel quite frequently, but I haven’t seen a hotel this spotless in a long time. Every corner was impeccably maintained, which made my stay even more comfortable. One of the highlights of my visit was meeting Venasa. We had such great conversations—she was incredibly warm, engaging, and genuinely cared about making my stay special. Her kindness and enthusiasm truly stood out. But in reality, the entire staff was amazing—friendly, helpful, and always ready to assist with anything I needed. Their hospitality made me feel so welcome and at home. If you’re looking for a hotel in Madrid that excels in cleanliness, service, and atmosphere, look no further. I can’t recommend Hotel Moderno Puerta del Sol enough, and I will definitely be returning in the future!

Loved the central location. It was all I expected. I liked the option of having breakfast when I wanted and there was quite a good choice. Only the coffee was no good. Loved the fresh oranges provided as fruit but there were no more bananas. The honey dew and watermelon were sweet. There was a good variety of tea to choose from and I enjoyed my tea. The room had 4 beds for the three of us so there was ample space..loved the clean white sheets and the immaculate towels with embossed logos. Classy! So near to everything. Good tea coffee making facility.

It would have been perfect if there was a mini fridge for drinks etc. I had expected one as most of my hotels had that facility. The lift was small just enough to squeeze in 5 persons like sardines. No, nothing else I didn’t like. But my friend ended up having lumpy pillows and she tried those from the empty bed but they were too flat for her.

The location is fantastic—it is in the center of the world! You can come to your hotel for all your needs while walking around Puerta del Sol. The room was smaller than I expected and had no views, but it was so clean and comfortable that I had a good night's rest. Once you get off the bus from the airport, you can walk to your hotel on a fantastic boulevard. After you arrive at the hotel, you do not need any transportation to see the best attraction points in Madrid, although you have the metro station right outside the hotel. Hotel Moderno will be my choice again for my next visit to Madrid.

I can’t emphasise enough how ideal the location is. We arrived from the airport by taxi. We paid a flat rate of 30 euro. We didn’t spend any additional fees for transportation for the next 3 days. We walked to all tourist sites, cafes, bars and shops. The day we departed we just took the train, which was a two minute walk, to go to Atocho Station and grab the train to Seville. The size of the room was small but sufficient. It was clean. The staff was friendly and informative. The breakfast was plentiful.

The only thing I would have liked is a mini fridge.

Amazing location, literally in the heart of Madrid. Can walk everywhere, also there is a metro nearby. The room was spacious enough for us and the terrace was large! Check in and check out was easy. Room was very clean and they offer daily housekeeping services if wanted. Taxi drop off and pick up is about 1 minute walk away as the hotel is located in the city center area not accessible to cars.

terrible smell from the bathroom drain that would stink up the whole room if the bathroom door was left open or bathroom window was not cracked all day. nauseating smell that should be checked out!

The location is great as it is central and easy access to the Metro station , Sol. Easy to get around, walkable and close to the historic sites, The Bear on a tree, KM "0", Cathedral de Almudena, Plaza Mayor, Mercado San Miguel and a lot more tourist spots and restaurants . Safe and the hotel is quiet even if there are lots of people at the plaza, singing, dancing etc, you wont be bothered with the crowd noise as it is well insulated and you can barely hear the crowd noise below.

Nothing as it met our expectation and happy with our stay. We walked at night and we felt safe and was able to go to Gran Via area while just walking around.

The hotel is absolutely ideally located for sightseeing in Madrid. It is under 100m from the Sol Metro station (which is easy to get to from the airport) and about 500m (ish) from all the major sights (Prado, Royal Palace etc). It is surrounded by some great places to eat. Just get off the main streets and there are some excellent places to have tapas, great wines and sherries - all easy walking distance. We found the Alhambra Tapas and Parilla (in Calle Victoria) - absolutely top rate. Just along from the hotel is the 1902 Churreria - great! The breakfast is pretty good

The room was a bit too warm for our liking - and the antique heating system wasn't easily controllable by the occupant.

The location.Just off Puerta del Sol was perfect.Close to everything within walking distance and the Sol Metro station for trips further away. It was surprisingly quiet in the room as the street below is traffic free and there are shops directly below but no bars or cafes.With the French windows closed the room was very quiet. All the reception staff were super friendly in a natural way unfortunately I didn’t make a note of the girls names.The girl who worked on Friday night booked me a flamenco show. There was an accident at Chamartín Station and all trains from there had been cancelled.I only found out at Midnight on Sunday.I was due to get a train from there to Valencia the following day.I went down to see the nightporter called Carlos who looked my train details up on the RENFE site and phoned a 24 hr phone number for me which had a recorded message.I had looked online at the railway timetable and all RENFE trains were cancelled and other operators trains were sold out.Carlos reassured me that RENFE would sort me out either laying on buses or alternative routes.The girl with glasses on Monday morning was exceptionally helpful and phoned RENFE who confirmed that my train was now running.

The two tea bags left daily in the room was not generous.I will bring my own the next time I stay. Breakfast was ok with fresh fruit and juices and a decent selection but the scrambled eggs which are my favourite and was looking forward to them were a bit lumpy but good value I guess at €12

I liked that this hotel is very close to many attractions like the Flamengo shows, museums, restaurants, and easy modes of transportation. The room was excellent, I liked the view from the balcony, especially during sunset. It had all the essentials: comfy bed, nice bathroom, fridge, closet to put stuff away. I did not have breakfast at this hotel since I wanted to have breakfast at local Spanish locations.

If I had to say one thing, it will be the elevator being small. But I still recommend this hotel.

Location was incredible! Room was clean and the bathroom was awesome!