My adult son and I asked for twin beds and we had exactly that. Thanks. The room was small, but then that is Europe. We had two small Juliet balconies that brought in fresh air which was nice. We were on the street side, but it was quiet at night. On Sunday, even part of the Palm Sunday processional came right down our street. Lots of eating places nearby, walking to Plaza Mayor was about two blocks through narrow old streets with many shops and eateries along the way. Being about 1.5 blocks from the SOL Metro stop, we could get anywhere really quickly. We even walked to the Royal Palace and it was easy ... maybe 6 blocks?? This location is full of restaurants, shops, a nice plaza to which the Palm Sunday main processional came right through. I would stay at this hotel again w/o hesitation. Eduardo was such a helpful staff member; so were the young gals who worked different shifts. We bought some food for breakfast so the mini frig was helpful. The tea kettle was also welcomed.

The shower was very small such that my son, 6'1" and 185 lbs could hardly wash without his shoulders hitting all sides, but we had hot water and a forceful flow, so it was OK for us.

Brilliant location within stone's throw of Puerta del Sol and Plaza Mayor. Well appointed building giving boutique hotel vibes with elevator and reception with long hours. Helpful staff, who communicate clearly - helped book a cab back to the airport and also held my luggage for the morning after checkout. The room itself was spacious for a 1-bed, and had all necessary amenities, including a tiny juliette balcony. Room was a nice temperature despite freezing cold outside.

The room was well appointed, only suggestion to improve would be a full length mirror. There is enough space on the walls for this.

Amazing location, right near Sol metro and Plaza Mayor, a short distance walk from palazzo real, Prado museum, Reina Sofia museum and other major sights. Lots of great restaurants and cafes Friendly staff Check out is at 12:00 which was convenient Fridge in room Despite central location my room was very quiet

My room was small and had no window. I expected this - it was made clear from the description - and I chose it because I wanted something quiet, but I would have preferred rear facing room rather than windowless one No conditioner in bathroom Thin towels

Excelent room, exactly what we wanted.

Very nice property, close to everything, excellent staff, the room was nice and cozy.

Excellent location for Puerta del Sol and walking distance to all the major places to visit. Although basic in style and with a very small bathroom, the room and bathroom was spotlessly clean and perfectly comfortable for a couple of nights. The provision of a mini fridge and a kettle with tea/coffee tray was most welcome.

The bathroom was particularly tight for space, but can’t fault it otherwise. The building is attractive inside, but the entrance took some finding and a more prominent sign would be good.

The hotel is incredibly clean, and it has everything you need. A comfortable bed, fridge, coffee, tea, air conditioning, and a hairdryer. The hotel is located right in the city center, making everything easily accessible. It’s a fantastic place to explore Madrid from. The staff is very kind and polite. I’m extremely impressed and highly recommend it.

Excellent location right in the heart of Madrid. If you are a larger person the showers are TINY and the room is very small. With the window open it is very noisy at night but that is to be expected due to it being in the heart of the city. The building is lovely but our room was much smaller than expected.

We were not told that we needed to tell them to clean the room

Perfect apartment. New, clean, and comfortable. The room was small but complete. There were shutters that close off all possible light in the bedroom, the shower had lots of water pressure, etc. All the small details were well organized. The location is fantastic! We can highly recommend this place and will definitely come back!

Beautiful hostel seems to be newly renovated. As a Canadian, I would say it is almost like a cute little boutique hotel. Room was small but had everything we needed for our one night stay. Private bathroom, mini fridge, coffee, tv, wifi and nice view from balcony. Check in and check out was super quick and easy. Very central location; walking distance from Sol train station in Plaza Sol, Plaza Mayor, Mercado San Miguel and many more tourist attractions.

Location is fantastic. Staff are so friendly . Check in is easy and can store luggage. I would rate this place as exceptional and value for money. The rooms are small but it is a city centre so I am not rating this as a negative. It also very quiet and showers are great. Perfect for a city break. Thank you!

I have no negative comments.