Comfortable and easy check in to lovely room in a fantastic location. Very clean room with a good walk in shower, comfy bed and tv with optional Spanish subtitles. Easy walk to most of the districts of interest and very easy to find your way back to Gran Via.

My room was on the 5th floor and although the balcony offered an amazing view, this is a city that rarely sleeps and even with sound proofing you can expect noise to travel into a room facing Gran Via. If that bothers you, you may want to request a room on the other side of the hotel. Prices have risen since I first stayed here.

My mother and I recently stayed at this hotel during our trip to Madrid, and overall, it was a truly wonderful experience—absolutely worth the stay. The interior design is incredibly stylish and elegant, creating a luxurious yet comfortable atmosphere. Our room was quiet, cozy, and featured a beautiful balcony view that made for some truly special moments. The breakfast spread was phenomenal—easily one of the best we’ve had while traveling. Everything was fresh and delicious, and it felt like such a treat to start the day that way. Most of the staff were warm, helpful, and attentive. There was one gentleman who had a bit of sass, but to be fair, he did pour a great glass of wine, so we let it slide. A small word of caution for fellow travelers from the U.S.—the smoked salmon served with the morning bagels might be a bit rich for the American gut. Both my mother and I had some tummy troubles for a few days before realizing the salmon was the culprit. If you’re European, you’ll probably be just fine. If not—just something to keep in mind. All that said, we would absolutely recommend this hotel and would love to return on our next trip to Madrid!

We chose a basic double size room for 5 nights(not deluxe or suite) and the room was a good size overlooking the Gran Via. The street outside was very noisy but with the window closed, the street noise was not noticeable (except the occasional siren). The bathroom and shower were excellent as was the king bed (two twins made up as one bed). There were nice amenities in the room and the lobby was a good place to to hang out. The roof deck had just opened for the season but we had multiple days of rain so we didn’t really get that experience. The location was excellent for walking to just about everything we did. The stand was very helpful and we would definitely return and recommend it.

Not really.

Great location, central to everything. We walked mostly. However, the metro and bus lines are close-by. All the reception staff were really good, all nice, helpful, and also spoke excellent English for those of us who are language challenged a bonus! The decor was as you see in the photos. It looks really funky. Room was well cleaned and spacious for 2 adults and a teen, with 2 rooms, living area and separate bedroom. And the shower was also good, with strong pressure at all times. As it was around 40c the ac was also very good, which was quite a necessity. Would certainly recommend and be happy to return.

The accommodations were very comfortable, the location is excellent, the entire hotel was exceptionally clean. What differentiates a very good experience from potentially a less than spectacular one is how a situation is handled when an issue arises. After an initial less than stellar experience with the person who checked me in, Paco the other person working the desk that morning, went above and beyond to turn my experience around. He sat me down, brought me cake and some orange juice, apologized for my previous experience and offered a solution that was much more than i would have expected. Later that day I spoke with the manager Cristina about my experience and she was also excellent. I loved my stay at this hotel and highly recommend them for your stay in madrid.

I loved everything!

Our experience of Vincci The Mint was fantastic. From the first moment the staff were super friendly, warm and helpful. The rooms were well decorated and spacious. The food and breakfast food and area excellent. The hotel is situated very conveniantly in central Madrid with easy access to shopping, restuarants and metro. Even received a lovely surprise complimentary gift in room for our anniversary - attention to detail of all working there was super! Felt very welcome and would book again. Thanks for a great stay!

Nothing - stay was great!

Our stay at Vincci The Mint was nothing short of spectacular. From the moment we stepped in, the warm and welcoming atmosphere made us feel right at home. Traveling with two young children isn’t always easy, but the entire hotel team was incredibly patient, attentive, and went above and beyond to accommodate our needs. A special shoutout to Yanett from the reception team, who was the star of our stay. Yanett was not only helpful but genuinely cared about making our experience unforgettable. She suggested an upgrade to a Junior Suite at a discounted rate, ensuring we had more space and comfort for our family. This thoughtful gesture made a huge difference, allowing us to enjoy the extra room and relax during our visit. The Junior Suite was beautifully designed, spacious, and perfect for a family stay. Yanett’s kindness didn’t stop there – she was always available to assist with any requests, big or small. If you’re looking for a hotel in Madrid where the staff truly makes you feel like a valued guest, Vincci The Mint is the place to be. The service, was exceptional, and we can’t wait to come back. Highly recommended for families and anyone seeking a memorable stay in the heart of the city!

nothing

Great location in the center of the action on Gran Via, but peaceful and quiet inside. Deluxe double was a nice size room with a very comfortable bed, a huge shower, an enclosed balcony, air conditioning that worked, and comfortable armchairs to sit in. It also looked out on a small quiet street at the back of the building instead of busy Gran Via. Towels and sheets were nice quality. Rooftop bar was great, although food options were a bit limited and views were semi blocked by different structures. Never tried breakfast due to expense and availability of many other options nearby. Staff were universally helpful and friendly, even though we were pretty scruffy looking in our hiking clothes after having just finished the Camino; no stuck up attitudes at this city hotel. You feel like you’ve arrived at a fun place when the reception area is attached to the bar. The infused water and candy jar contribute to the sense of welcome. They did a great job renovating this historic property. There is a real sense of place here, as if you wouldn’t find this hotel anywhere else but Madrid.

There was a bit of a musty odor in the enclosed balcony, which kind of doubled as an oven on a warm day. The tiny table and chairs on the balcony were stained and quite uncomfortable, but good for hanging damp clothing laundered in the sink. There is no pool or gym on site.

The staff are very attentive, friendly and all speaks English. Breakfast food was excellent and my favourite was the Mango and Papaya Tartare. Clean and lovely hotel. My husband and I loved chilling at the rooftop after a tiring day of mooching around the city and shops😁 We will definitely stay at this hotel when we go back to Madrid on holiday next time.

Would be lovely if they have bathtubs in every rooms as the bathroom of out room was massive and would definitely fit a bathtub. Also, toothbrushes and toothpaste should be available in bathrooms. But staff gave us toothbrushes and mini toothpaste tubes upon request as we forgot ours. Apart from that, the hotel, staff and food was great.

This hotel is located exactly on Gran Via street. So location wise it is 10/10. In addition, since it is on main street, it is safe to enter/exit at any time. In terms of the room size, it is normal just like most hotels rooms in Europe. The hotel is quite old, but it is well maintained and cleaned.

For some reason all the inlet plugs in my room were not fit for my phone charger, although I am using a universal converter. Eventually the front desk gave me a special converter that fitted. Furthermore, the hotel charged me for the first day as a deposit. They informed me that it is refunded once I checked in. As per the front desk, it should not take long; however, it has been two weeks and still I got nothing on my credit card