The staff were very cheerful and helpful. The whole vibe of the hotel is quite funky but fun. The room was spacious and had many special touches offered.the breakfast room was exceptional ly generous and well organised with food continually replenished. The location is very central, but not in too noisy a location. I

Nothing to mention !

In terms of location, the hotel was perfect. We walked all over the city. There were lots of shops, bars and restaurants around the hotel. Grand Via was a hop, skip and jump away. The room was also very clean and we enjoyed how comfortable it was. Great shower and good lighting. The only issue we had was with rude noisy guests returning to their rooms after a late night and not caring how loud they were talking and slamming doors. For the price of the room, it would have been nice to have a proper Nespresso machine instead of instant coffee sachets. Bathroom amenities were replenished daily and so too were the coffees and teas, with milk and sugar. We did not have breakfast at the hotel as we were surrounded by so many other eateries just outside.

We celebrated our wedding anniversary, and even though the staff knew, it would have been nice to have had a card or something special, but we still had an amazing day with whatever we had planned on our own. Huge hole in one of the bath towels.

The Penthouse suite was amazing with wrap around balcony, pay for it though!

The bar staff at the roof top bar were very quiet, no hello or welcome. Very happy to ignore you, not what you want as a first time customer. Long time to wait on drink. Did not make you feel welcome at all, more like a problem and the service they provide we should be lucky to have. Only on Sunday (last day of 4) the bar tender, Juan, said hello welcome, are u ok, walked about, wanted to help customers with a smile, pity he was not working every day, also the other bar tender that day was happy to serve you too.

Lovely modern hotel in great location. Good size room, with large, comfortable bed. Mirrors & plug points where you need them. Good shower. Great breakfast - excellent cake & biscuit selection! Hotel staff all really friendly & helpful.

Not much to dislike! The only minor grumbles would be air con that was hard to get to a comfortable temperature - often ended up too cold. The desk chair didn’t slide under the desk so was in the way & I stubbed my toes on it time & time again! Shower grouting needs cleaning in places.

Air Conditioning worked well (quite important). Good variety of lighting options. Location: It's close to Chueca area, so close to shops and restaurants. The rooftop pool area has periodic mists, which is a good and necessary touch during hot summer days.

This is a European thing, but the bathtub side is not completely covered so the floor outside of the tub is often wet. (It's manageable because a floor towel is provided, but still need to watch out for it) The mattresses are comfortable, but having two twin beds next to each other as a full-size bed isn't fully satisfactory. The view out the window (center atrium) is nothing (except for another room's window), but at least there's natural light.

I recently stayed at Roommate Oscar Hotel in Madrid, and it was a fantastic experience. The hotel is exceptionally clean, and the rooms are quite spacious, providing a comfortable stay. The check-in and check-out process was seamless and efficient, making for a hassle-free arrival and departure. One of the best features of Roommate Oscar Hotel is its central location. It's perfectly situated, allowing easy access to the most important touristic parts of the city. Whether you're looking to explore historical landmarks, vibrant neighborhoods, or cultural hotspots, everything is within reach. The rooftop pool and bar are definite highlights of the hotel. It's an ideal spot for a quick refreshment, with a stunning view of the city. The pool staff were exceptionally friendly and attentive, ensuring a pleasant experience. Special thanks to Carlos and Andres, who went above and beyond to provide excellent service. Overall, Roommate Oscar Hotel offers a great combination of comfort, convenience, and top-notch service. I highly recommend it for anyone visiting Madrid. ---

The location is excellent, room spacious, modern and clean.

When in Madrid that's our hotel of choose, usually the staff are very good but this time customer service was lacking, for example one of the days it was raining, we asked Dante(front desk, I believe that's his name) if they had umbrellas, normally most hotels have them, his response was no but that there were stores around that I can buy one. I understand but it was in the way he said it.

Location is the best. Next to Cheuca, one of the nicest areas in Madrid and good for explain other areas by foot. This hotel is worth it for that. Rooftop pool area and bar is small but excellent. Staff at the pool bar are nice.

Breakfast is basic but just fine. Rooms are different in a good way but a little worn. Main issue is the pool gets closed for private functions sometime which is a major issue if you’re only there for a few days. If you’ve paid for a hotel with a pool then this really isn’t acceptable.

Amazing location! The rooftop pool was stunning, beautiful sunbeds, reasonably priced food and drinks and of a night time it was transformed hosting a rooftop party. The hotel rooms were exceptional, really clean and had all of the amenities needed. Staff at the hotel were really helpful too. Can’t recommend this hotel enough, if me and my boyfriend go back to Madrid, we will most definitely be staying here, the perfect hotel for a summertime city break.

Nothing! Everything was perfect!

The room is pretty good size The location is fantastic, a lot of great food nearby (make sure to try cheesecake) The breakfast is 14 per person - it is small but you can get a bite - some egg, ham, pastries You can open a window The hotel helped me to arrange the chocolate and sparking wine for my husband birthday via email It was very quiet inside

The toilet is behind glass door so it’s not a full privacy if you need that