3,034 reviews
From
$64Francisco Vidal Sureda, 24, Palma De Mallorca, 07015, Spain
3,034 reviews
1/71
Outdoor swimming pool
Business center
Free wifi
Fitness center
Air conditioning
Sun deck
Tour desk
Terrace
Hesperia Ciudad de Mallorca is a 4-star hotel in Palma, Spain, located 1.8mi from the city center. The address is Francisco Vidal Sureda, 24, and the property has 3,045 reviews, with rates starting from $64.
Enjoy a splash of sunshine with an outdoor swimming pool (free) and sun deck, plus free Wifi and a free fitness center. Non-smoking rooms offer air conditioning, a balcony, and a garden or terrace view, while handy extras include a 24-hour front desk, elevator access, and free toiletries. Beach time is easy with free umbrellas and chairs, and pet friendly stays are possible with extra charges; private parking, meeting/banquet facilities, and a golf course are also available for an extra fee.
Located in Palma at Francisco Vidal Sureda, 24, the hotel provides a tour desk and a free business center, along with meeting facilities (extra charges) for business travelers. A garden setting with additional outdoor spaces and upper floors accessible by elevator helps make the stay comfortable for various itineraries.
After a sun-soaked day exploring Palma, take a refreshing break in a seasonal outdoor pool with a plunge and a sun deck. Free Wifi keeps connectivity easy, and a free fitness center is ready for a quick workout. Beach time is simple with umbrellas and chairs at hand, and pet-friendly stays are possible with an extra charge while private parking is available for an additional fee.
For business-minded travelers, a tour desk and a free business center help map out plans, with meeting facilities available for an extra fee. The grounds unfold into a garden setting with additional outdoor spaces, and upper floors are accessible by elevator, making it easy to tailor a stay for different itineraries.
Located in Palma at Francisco Vidal Sureda, 24, the property has 3,045 reviews and rates starting from $64. Additional perks include meeting/banquet facilities and a golf course available for an extra fee, offering flexible options for both leisure and work trips.
Closest airports
Palma de Mallorca Airport
6miOutdoor swimming pool
Business center
Free wifi
Fitness center
Air conditioning
Sun deck
Tour desk
Terrace
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Garden
Bathtub
Balcony
Upper floors accessible by elevator
Free toiletries
View
Bidet
Show 7 photos
Comfort, Triple
1 Twin Bed
1 Double Bed
3 Twin Beds
250 sqft
Private Bathroom
Balcony
Minibar
Coffee machine
x3
+
More details
Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. Boasting a balcony, this triple room also features air conditioning, a mini-bar and a flat-screen TV with satellite channels.
Show 8 photos
Superior Comfort
2 Twin Beds
1 Double Bed
250 sqft
Private Bathroom
Balcony
Minibar
Coffee machine
+
More details
Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. This twin/double room has air conditioning, a mini-bar, a flat-screen TV with satellite channels and a balcony.
Show 5 photos
Small Standard Double Room
1 Double Bed
185 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
x4
+
x3
More details
Small Double Standard is 183 square feet and includes satellite tv , hairdryer, safe, and bathrobes.
Show 4 photos
Standard Room
1 Double Bed
250 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
+
More details
This air-conditioned room features free Wi-Fi, satellite TV and most rooms include private balcony.
Show 4 photos
Room With View, Single Use
1 King Size Bed
1 Double Bed
250 sqft
Balcony
Minibar
+
More details
Double single use with views is 248 square feet and includes either a king-size bed 150-183 width or a double bed 131-150 width plus balcony, satellite tv , hairdryer, safe, and bathrobes.
Show 4 photos
Room With View
1 Double Bed
2 Twin Beds
250 sqft
Garden view
Private Bathroom
Balcony
Bathtub
+
More details
DOUBLE WITH VIEWS is 248 square feet and includes a double bed 131-150 width plus balcony, satellite tv , hairdryer, safe, and bathrobes.
Show 3 photos
Double, Triple
1 Double Bed
250 sqft
Balcony
Minibar
x3
+
x4
More details
TRIPLE STANDARD EXTRA BED CHILD is 248 square feet and includes either a single bed 80-130 width or a double bed 131-150 width plus balcony, satellite tv , hairdryer, safe, and bathrobes.
Show 7 photos
Comfort, Double/2 Single
1 Double Bed
250 sqft
x6
+
x3
More details
Comfort is 248 square feet and includes either 2 single beds 80-130 width or a double bed 131-150 width.
Show 9 photos
Suite
1 King Size Bed
1 Queen Size Bed
450 sqft
+
x3
More details
Quadruple Suite 4 pax is 452 square feet and includes either a queen-size bed 150-154 width or a king-size bed 150-183 width.
Show 10 photos
Comfort, Double/2 Single, View
1 Double Bed
250 sqft
x6
+
x3
More details
Comfort with Views is 248 square feet and includes either 2 single beds 80-130 width or a double bed 131-150 width.
Show 7 photos
Comfort, Double/2 Single, Single Use
1 Double Bed
250 sqft
+
More details
Comfort single use is 248 square feet and includes either 2 single beds 80-130 width or a double bed 131-150 width.
Show 10 photos
Comfort, Double/2 Single, View, Single Use
1 Double Bed
250 sqft
+
More details
Comfort with Views Single use is 248 square feet and includes either 2 single beds 80-130 width or a double bed 131-150 width.
8
3,034 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Sema
8.2
July 2025
The room was comfortable and clean. The bathroom includes single-use personal care items (such as a toothbrush, comb, etc.). The rooms have mosquito screens and balconies. There is a vending machine in the lobby where you can buy coffee or snacks. The staff are very friendly and helpful.
On the map, the Francesc Vidal i Sureda 6 stop also appeared to be nearby, but we had to climb a steep uphill in the sun to reach the Hotel. To reach the hotel by bus, you should use the "Valparaíso" stop. When we arrived at the hotel, the staff recommended this stop and she was right. This stop is very close. It took us about 1,5 hours to get to Playa de Palma by bus. It might not be a problem for those who have a car. If you're getting there by bus, I'd suggest choosing a more central location for easier access.
Wendy
9.1
June 2024
An excellent breakfast with good variety. Staff always friendly and helpful Large room with spacious en-suite shower room. Lovely balcony overlooking the garden. Very useful fridge in the room. Coffee machine but no kettle. We asked at reception and were quickly provided with one A quiet location but a reasonable distance from Palma centre, however this was not a concern for us. Took approx 35 minutes to walk along the front however frequent buses if preferred option
The hotel restaurant and bar are currently closed. It would have been a bonus if the bar/cafe had been available although not a huge issue as places locally to the hotel.
Guillermo
10
May 2025
Worth 100% and a place I'll definitely come back again and again. Great stay!
There's an extremely limited parking spots so you'll spend even an hour around to find a place or maybe more and have to walk up for about 15 to 20 minutes up to the hotel. There's NO PARKING SPACE AROUND AVAILABLE, BE AWARE OF THAT!!! You can park on the walking pavement on your own risk to get a huge fine-ticket penalty, or even get your car remove by authorities, so up to you! The closest private parking 🅿️ would be almost down on beach side-level and from there you can walk your way up the hill to the hotel for about 35-40 mins! So my best recommendation is, use a taxi or Uber to get there, DO NOT GO ON YOUR OWN CAR OR RENT-A-CAR, will be a huge nightmare, once again because of no space were to park. The hotel only have about 5 places of parking spots and that's it!
Lucija
8.2
September 2024
The location was really good. Close to city center few minutes drive with moto. Breakfast was above my expectations, good variety of food and really kind and professional personnel. Clean Rooms Swiming pool was OK. People working there were really professional and kind. Everyone from cleaning lady, reception, people at breakfast, janitors...
Room was ok, but we had some problems. The air condition was not really cooling the from, not working OK. In bathroom sink was not properly glued and was wobbly. Beds (at least for me were not the best). The rooms were clean. Fitness doesn't open before 9 am. There is no bar at the hotel or anything to entertain guests, which is a shame as they have a nice garden.
Amy
9.1
May 2024
Location is perfect for what we wanted; 20 min bus into the city of Palma, but walking distance to a modern shopping centre, small supermarket and restaurants/fast food chains and not to mention a 20 min walk away from the castle with stunning views. The hotel is on a slight hill so there are a few sets of steps but this didn’t bother us in the slightest. Plus the number 47 bus into Palma is on the doorstep and the buses are frequent so the steps can be avoided if not planning on walking anywhere. The hotel itself was clean with spacious rooms, plenty of plug sockets, a mini fridge, AC, full length mirror, big wardrobes with plenty of hanging space and a safe. The pool area is fairly small but was lovely and gets the sun for the whole day and not busy at all, although this may be because our visit was not in the peak of summer.
Aside from the mini fridge, there are no other kitchen facilities within the hotel room. It would’ve been perfect if there was a kettle and coffee/tea making supplies for a morning coffee on the balcony! But aside from that, there is nothing I didn’t like, I would highly recommend and definitely visit again.
Schwab-falb
9.1
August 2024
The staff is super friendly and always helped us to book taxis into the city (you can ask them to order one in the lobby). They have a pool that you can sit by all day, they give you necessities like toothbrushes/spoons/ forks and towels for the pool, to our surprise an AC was in our room (we didn’t expect it or overread that in the description, so our joy as soon as we saw it was even bigger), our breakfast (a buffet with a lot of variety between ham and eggs, fruits and a lot more! you definitely will find something you like here) and they also have automats with snacks and drinks in the lobby for the little cravings we all get sometimes which you can pay with your card.
For me its not that big of a deal. On the last 3 days we put up the sign to clean the room. We wanted to have fresh sheets because we were at the beach almost every day. They somehow didnt see the sign even though we put it up every morning for the last 3 days we stayed here as we left our room. So everytime we came back to our room the beds were made, but we had the same sheets we were sleeping in the last couple of days. This was just a bit confusing because we put up the sign and they didnt change the sheets. To be fair you can avoid the sand in your bed by just washing off your feet or whatever before you go back to bed.
Clarkson
9.1
August 2024
The hotel had a swimming pool comfy beds n marble floors the breakfast was continental too thin slices of meat which was different to what we used to . The room had great view of the bay n ships to open to every morning. But overall had a great experience friendly staff in restaurants, the food was amazing. Plus it made us so special as was our honeymoon I will never forget. We even saw the dolphin show at the marina.
Our room had a leaky Aircon n had to move rooms after two nights disturbed sleep as that weather was so hot was the only time to catch shuteye we had to get taxi everywhere as no where was near to where we stopped. I'm afraid to say if we went there again would have to be nearer to Palma nova or the cathedral. Or a beach too .
Kimberlee-jane
9.1
January 2025
I booked at Hesperia after a surgical procedure. Not being a resident I needed somewhere I could recover and feel comfortable while doing so. The staff at Hesperia were so accommodating and helpful during this period and I am glad to have booked here. Thank you for your service.
The property was in the middle of renovations so there was a bit of change happening while I was there. This did cause a bit of noise however this I see as a good thing as they are in a developmental stage to make the facilities more comfortable and modern.
Fiona
8.2
September 2024
Very nice pool area, quiet great for relaxing. The rooms felt spacious. Location is in a quiet area, the walk to town isn't far and there's a bus stop and taxi rank just outside. We got a really good deal on the room (booked 5 months in advance)... I would not want to have paid more than we did, though (~€150 per night in Sept).
The hotel shows some signs of wear. Our bathroom sink didn't drain well, mattress somewhat spring-y and the pool chairs quite old. Our biggest issue was that we were woken up at 7:30 every weekday morning by the cleaning staff, because our room was next to a storage closet. Not ideal but can be avoided.
Henderson
8.2
September 2024
The hotel was lovely, rooms were nice and spacious including a big bathroom. The hotel staff were really nice and helpful. The breakfast service small and cost but still was good, a decent selection considering the size. They even had gluten free bread upon request!
The hotel only offered breakfast as their cafeteria for lunch and dinner was closed for some reason, not necessarily a problem but would have been nice to have the option to be able to get food in the hotel. The location of the hotel was not exactly convenient, even though there are good bus routes from palma, you need to walk up a big hill or long set of stairs to reach the hotel. It was not impossible by any means, but more difficult when initially arriving with suitcases on the first day, and also would be difficult to access for someone with mobility issues. Finally the only problem that I had with the room was that I did find some ants in the room and a couple of silverfish throughout the stay.
Attractions
Bellver Castle
0.6miGenova Caves (Cuevas de Genova)
1.2miEs Baluard Museum
1.4miRoyal Palace of La Almudaina (Palau de l’Almudaina)
1.6miPalma Cathedral (La Seu)
1.7miBasilica de Sant Francesc
1.8miPalma Plaza Mayor
2miPalma Arab Baths (Baños Árabes)
4miPalma Aquarium
5.8miWestern Water Park
6.5miValldemossa and La Granja
10.6miSerra de Tramuntana
13.3miSóller
17.1miSa Calobra Canyon and Beach (Torrent de Pareis)
22.6miCala Santanyí
30.5miAttractions
Bellver Castle
0.6miGenova Caves (Cuevas de Genova)
1.2miEs Baluard Museum
1.4miRoyal Palace of La Almudaina (Palau de l’Almudaina)
1.6miPalma Cathedral (La Seu)
1.7miBasilica de Sant Francesc
1.8miPalma Plaza Mayor
2miPalma Arab Baths (Baños Árabes)
4miPalma Aquarium
5.8miWestern Water Park
6.5miValldemossa and La Granja
10.6miSerra de Tramuntana
13.3miSóller
17.1miSa Calobra Canyon and Beach (Torrent de Pareis)
22.6miCala Santanyí
30.5miAirports
Palma de Mallorca Airport
6miLocation
Features
Age restrictions
Availability
Outdoor swimming pool
Business center
Free wifi
Fitness center
Air conditioning
Sun deck
Tour desk
Terrace
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Garden
Bathtub
Balcony
Upper floors accessible by elevator
Free toiletries
View
Bidet
Accessibility
Upper floors accessible by elevator
Activities
Golf course
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Laundry
Food & Drink
Minibar
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Invoice provided
Tour desk
General
Air conditioning
Elevator
Hardwood or parquet floors
Heating
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Desk
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Sun deck
Terrace
Parking
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Socket near the bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Outdoor swimming pool
Transportation
Car rental
View
Garden view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
From 06:00
Until 12:00
Pets are allowed. Charges may apply.
WiFi is available in the hotel rooms and is free of charge.
There's no age requirement for check-in
Private parking is available at a location nearby (reservation is not possible) and costs EUR 18 per day.
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
14+ years
The price in EUR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
No capacity for extra beds or cribs.
Cash
Mastercard,
Diners Club,
Visa,
American Express,
Cash only,
UnionPay
This property accepts cash.
Are pets permitted at Hesperia Ciudad de Mallorca?
Yes, you can stay with your pet at the Hesperia Ciudad de Mallorca hotel. However, please note that there may be additional charges for bringing your pet along.
What are the check-in and check-out times at Hesperia Ciudad de Mallorca?
Hesperia Ciudad de Mallorca welcomes guests for check-in at 03:00 PM and the departure or check-out time is set at 12:00 PM.
Is free parking available at Hesperia Ciudad de Mallorca?
Yes, parking is available at Hesperia Ciudad de Mallorca; it is private and located nearby, though it cannot be reserved in advance, costing €18 per day.
How much does a stay at Hesperia Ciudad de Mallorca cost?
At Hesperia Ciudad de Mallorca, prices have a starting point of $64. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.
What are the room types available at Hesperia Ciudad de Mallorca?
The hotel has a variety of room types available. These include Standard Double or Twin Rooms with Extra Bed (triple occupancy), Standard Double or Twin Rooms with View and Standard Double or Twin Rooms (double occupancy), Small Double Rooms (double occupancy), and Standard Double or Twin Rooms with Extra Bed (2 adults + 1 child). Smoking is not allowed in any of the rooms. The room sizes range from 183 to 258 sqft, and the beds in the rooms can vary between 1 double bed and a combination of double and twin beds.
Where can guests find entertainment in Hesperia Ciudad de Mallorca?
Guests at Hesperia Ciudad de Mallorca can spend their time enjoying the leisure amenities provided by the hotel. The hotel offers an outdoor swimming pool for guests to relax and cool off in. There is also a separate pool for kids, ensuring that they can have fun in a safe environment. For those who enjoy golf, there is a golf course available for guests to use.
The hotel also provides amenities such as beach umbrellas and beach chairs/loungers, perfect for guests who want to enjoy the nearby beach. The fitness center is available for guests who want to stay active during their stay.
Additionally, the hotel offers a sun deck for guests to soak up the sun and a business center for any work needs.
Guests can also rent bicycles to explore the surrounding area.
Is there a swimming pool at Hesperia Ciudad de Mallorca?
The hotel Hesperia Ciudad de Mallorca has one pool available. The pool is seasonal and located outdoors. There are age restrictions as it is for adults only. It also has a feature of a plunge pool.
Is there an in-house restaurant at Hesperia Ciudad de Mallorca?
No information is provided about any restaurants on site at Hotel Hesperia Ciudad de Mallorca.
What methods of payment does Hesperia Ciudad de Mallorca accept?
Hesperia Ciudad de Mallorca accepts payment methods such as Visa, Diners Club, Mastercard, and American Express. Additionally, they also accept cash as a form of payment.
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