Breakfast team provided Superb quality and service. Hotel was steeped in history - very quirky layout - but many lovely sitting rooms and breakfast courtyard. Great location next to Cathedral but close to shopping centre and beach walkways. A very authentic former palace building retaining its heritage and charm. Very different hotel experience. Loved evening drinks on roof terrace with great views of incoming/outgoing cruise liners ! The Whisky on offer was MacAllan 👏.

Rooms were authentically old and functional - but small with limited space. No view or balcony etc. Basement pool/spa was pretty basic with limited space.

The hotel is very nice, I love old buildings with history! And the breakfast was so good! I’ve stayed in lots of 5* hotels, and their breakfast was one of the best. And the chef and the lady in the restaurant were very nice too! Thank you. And the place is very quiet, I loved that there was no sound in our room (besides the doors of other rooms that can be noisy).

I had a problem with the transfer to the airport. I asked to organize a transfer, and they called for a taxi that didn’t show up. There was a storm going on, but still I would prefer a private transfer instead of an unreliable taxi.

The location of the hotel was amazing. It was just behind the back of the Seu cathedral which you could see from the roof terrace. I could even hear the choir singing on Sunday evening. It was minutes walk from the hotel to the promenade and the other historic sites such as the Arab Baths and Royal Palace. It was close to restaurants, cafes and shops. The roof terrace was great and had a number of comfortable sunloungers, tables and chairs. It seems to get the sun most of the day and had views over the promenade, sea as well as the cathedral. The breakfasts at the hotel were wonderful with a plate of cut fruit, juice, bread, cake and croissant as standard witha choice of main e.g, pancakes, ham and cheese omelette, eggs hollandaise, smoked salmon etc all cooked to order and to a very high standard. The hotel is a boutique hotel and the rooms have every facility incuding a Dyson hairdryer, coffee machine, kettle, minibar. The beds were very comfortable and the TV received several British channels. It is a small hotel with 12 rooms. The hotel itself is apparently 16th Century and was the first hotel in Palma. It is mentioned in both my guidebooks as a beautiful building with courtyard entrance. It is sign posted in the the old town so is a historic building itself. The staff are lovely, very welcoming and helpful and nothing is too much trouble. There is a menu of drinks, snacks and meals that can be ordered via room service but eaten not only in the room but on the sunterrace and I assume in the dining rooms of the hotel. I didn''t use the spa which has the heated swimming pool in and which is booked at an additional charge.

I would have liked an information folder in the room describing the hotel faciilities, a map of the city and leaflets on things to do and places to visit. I also think for anyone with mobility issues my room would have been a problem as there were steps down to the room once you opened the entrance door to my room. The other thing to bear in mind that because the hotel is so old and set in a narrow alley the rooms may be dark and small. Although my room had windows on both sides of the room, one side was high up in the room and close to other buildings and the other side overlooked the small courtyard. I'm not sure about the other rooms but if you want to stay in a traditional beautiful hotel in the old town, the rooms are likely to be quirky.

This unique historic property is all about location, but the design and art elevate it to a top tier option. Very private, 12 rooms, spa with full steam, sauna, plunge pool with Jacuzzi jets and therapeutic waterfall; message therapists are avail booked a day in advance. A beach kit was provided for day excursions. Everything needed for a stay is there, anything else will be brought upon request. I actually left my passport in the last garment hanging in closet and the staff calmly had it taxied to the ferry (can you imagine). But the main thing is the location in the heart of the cultural history of Old Palma, I was actually trembling looking at the cathedral and historic Palace de Palma from the beautiful roof terrace! We both had an amazing trip.

This place is keyed on privacy; you have to like privacy to stay here. We switched from location with a hundred people sunning around a pool and were thrilled with the restored Palma mansion, no downside there....many options to dine just say 'We'd like breakfast in the garden' and it's done immediately.

Everything I liked The Staff - extremely friendly, trained The location - best location next to the Cathedral , near Caffès , Restaurant, near the sea The Place beautiful , wonderful design and decor The Breakfast Room amazing in courtyard- garden breakfast ah so delicious The French scrambled eggs the tastiest scrambled eggs I ever eat in my life Perfect, faultless hotel , is 10/10 rating for me Luxury Hotel at a good price The service exceptional We were upgraded to the suite , design was beautiful and the quality of each details in the room The Spa very nice , Pool temperature very nice Everything was just amazing perfect Thank for all the staff made our stay special in Palma Kristina

Nothing, really, I can’t wish more Everything perfect

The central location yet quietness of the hotel, the beauty of the building, the refined decor, the breakfast to die for, the incredibly kind and professional staff, the spa you can privatise, the wonderful terrasse with a killer view...I would live there a few months a year if I could.

The slow and scary lift from the 19th century, and a minor thing but one day they seemed understaffed so we waited quite a while to get drinks on the terrasse as the poor girl was alone doing everything.

Stunning old property oozing class and style. Roof terrace with amazing views across the city and to the sea. Pool and spa were a great experience. Breakfast restaurant was so beautiful. The food was fabulous and the chef kindly made an appearance also. Every member of staff were polite, helpful and very professional. I would totally recommend this hotel and will always come back each time I visit my son in Palma. Stunning ..

Fantastic art boutique hotel with excellent staff - not y but you get what you pay for and if you want the best this is it

Room was top suite but looked into walls. That said the roof top terrace made one gasp Breakfast was a delight but the Italian cook has problems with eggs Benedict (used crispy bacon and untoasted muffin) and tortilla espanola (potato chunks on fried egg). I mention this as otherwise my review could appear written by the hotel itself!

staffs were very kind and always be ready to answer questions. We enjoyed Spa. The experience was interesting:) The hotel is located just besides the cathedral. We went to Rooftop terrace in the early morning and the view of sunrise were beautiful and atmosphere was quiet and calm.

We stayed the room named Vivaldi and Wi-Fi connection at the room was not stable. Only first night the connection was good and speedy, but from the second day, we could not use the Wi-Fi at the room. However, we came to Mallorca to enjoy vacation instead of Internet surfing, so it was also good experience for us.

Wonderful old traditional property beautifully furnished and fabulous art work everywhere. Best thing though were the exceptional staff . Especially Andreus the chef and Sabrina at breakfast . So charming and helpful . Fantastic breakfast and roof terrace.

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