We loved this hotel. The location is central, the staff very responsive and helpful, and the breakfast was varied and delicious. The staff booked reservations at a restaurant that was one of our favorites of our whole month-long trip. We also appreciated learning that parking was not possible and that the hotel was in a special area that required a permit every time one approached. We discovered that it is on a narrow, pedestrian street that was even a challenge for our taxi. This is definitely a taxi-only hotel! We canceled our rental car and booked a tour to get us to the Dragon Caves on the east side of the island that we had intended to drive to.

The rooftop pool is miniscule and awkward to get into.

Nice hotel, however, we were assigned a small and dark room, after complaining about it, and paying more money, we were changed to another acceptable room.

We were assigned a small and dark room, after complaining about it, and paying more money, we were changed to another acceptable room. I think that a hotel like that should not even offer these type of rooms. I had another issue. I asked for a camomile tea and they told me that they were out and send me to the supermarket to get it. Completely unacceptable. I went to the reception to complaint and the person at the desk went to the restaurant to check it up, and the tea showed up. Two problems, a gust is sent to the supermarket to get tea, and the complaint works in the front desk but not in the restaurant.

The staff were incredible, breakfast great just what you need before a day of sightseeing, we had a small double room which wasn’t that small as a couple we had lots of space the terrace was lovely with an incredible view. On our last day we flew late and were able to come back and have a shower and leave our cases at the hotel. Finally the location is perfect just off the busy streets but in the heart of the old town.

The bathroom door is a curtain which was uncomfortable and the sun loungers weren’t very comfy.

The room is spacious, the location is perfect (about 5 mins walk to the cathedral, 2-3mins to street "pg. del born", the breakfast and the facility are good, the rooftop for catching winter sun, the staff working there were very polite and helpful

Sleeping area and bath are only seperated with a curtain (and my curtain rail was partly broke --> the staff did offer me to change room but I choose to stay since I like the old room better and I travel solo so I don't really need to close the curtain) The cabinet (where the tv is) is also covered by another curtain. The curtain can be opened but it still blocked the tv a bit so no full view of the tv (but this is very minor issue, only like on side on the edge were blocked) I am still very satisfied.

I came back to this hotel for the 2nd time as I simply loved it. It’s in the center of Palma, close to really good restaurants (Ombu, Forn, Koa, Mambu, La vieja …) and bars (Abaco, its neighbour). Rooms are perfect and comfortable and the breakfast is delicious (thanks to Gabriela working her magic in the kitchen). Hotel reception staff have even given us a short tour of the hotel highlighting its architectural points, an extra mile if you ask me. Anyway, nothing to complain about.

If you are coming to Palma for the beach, know rhat you will have to take the bus for rhat. But the bus stop is 2-3 mins walking from the hotel (bus 25 for example).

Great location in the old town area of Palma. Friendly welcome even at midnight when we arrived. Smooth check-in. Lovely room, comfy bed, super shower room and nice soap/lotion/shampoo provided. Charming mini pool with superb view of the cathedral. Excellent breakfast with choices for just about everyone, I imagine.

Noise from the place next door carried at night. Mostly classical music but still obtrusive with the windows open. Air con very effective solution.

A very enjoyable stay, our room was the standard double, which we found perfect it was clean and well equipped with everything we needed, the hotel itself was amazing and staff very helpful and welcoming, as other reviews the breakfast was brilliant with plenty of options with the staff making sure it was regularly topped up. Location was great ATM opposite, supermarket 1 min away and lots of restaurants on the doorstep all offering great food.

Nothing to complain about.

Perfect location in old town to explore Palma with restaurants all around it. Rooftop with splash pool was lovely. Felt very secure at the hotel , staff were always friendly and helpful and the breakfast choice was great.

There is a bar next door which can give some noise in the evening but really didn’t bother us at all. You really need to visit that bar though it’s stunning!!!

Location is perfect for a number of the major sights in the old town. Our room was very large & comfortable in the old section of the hotel . Nice large bed & the bathroom was more than adequate. Good storage space to allow total unpacking. Excellent breakfast with a wide selection & even cakes - excellent coffee machine with a number of options.An enjoyable stay with a large number of restaurants a short walk from the hotel. Nice seating area on the roof which gives you a view of the Cathedral. Well worth a visit.

The reception area when you check-in does not give you a good feeling for the hotel price - looks more like a mini - cab waiting room.

Perfect location, great rooms which were very clean and tidy. The most amazing breakfast. Lovely having the small pool on the roof too. Lovely courtyard as you enter right off all the action.

My only complaint is there is a proper coffee machine but guests have to use substandard automatic machines rather than a staff member making real coffee from the machine that sits there turned off.