The room was spacious! Since we are three adults, my husband, my son and myself we got the split level room with four beds. So comfortable so lovely so very clean. I made the mistake of not including breakfast with my room when I booked it. Big mistake. We wound up eating at the hotel and the food was delicious. There’s an amazing coffee machine that can make you from an espresso to a cappuccino. There was an assortment of meats and cheeses fresh eggs, yogurt, fresh fruit, all types of bread. The list goes on. I really enjoyed it. Sadly we left before the sky bar opened upstairs for lunch. But we got a beautiful panoramic view nonetheless when we went upstairs. The location is amazing. If there’s only one caveat, it’s if you rent a car, there is no parking and it’s on a busy street so you’ll have to find a way to bring your luggage on the sidewalk to the hotel. But we managed. Excellent place I hope to return again.

As I stated, the hotel is on a busy street and there is no parking so to drop off your luggage if you rented a car is a bit challenging. But there is a 24 hour parking structure two blocks down. Other than that, everything was perfect.

The hotel is situated in a fabulous part of town, right in the centre and next to the old town. It is also only a few minutes from the bus stop for the airport bus. It is very clean and the receptionists are very friendly, informative and helpful. The rooftop bar is small but has excellent views.

The room rates are high and would have been better if they had included breakfast in all of them as it would have made us feel as though we were getting value for our money. Also there were no little extras and the shampoo, soap and conditioner were all screwed onto the wall (to prevent the client from stealing it?) which is unusual for such an expensive hotel. Anyone can visit the Sky Bar so it is not exclusive to hotel guests.

We have stayed many times at this hotel. It is in an excellent location, with a great breakfast and comfortable clean rooms. The reception staff are helpful and polite. The staff at breakfast and housekeeping were super efficient and helpful.

The staff at the Sky restaurant lets this hotel down which is a real shame as the food from the kitchen was delicious and tasty. The staff are rude and unfriendly. They started shutting the whole place down 45 minutes before the bar was to close. Clearing lights etc away instead of serving people. The atmosphere was very off putting and everyone left when the bar still could have been making money and people enjoying the wonderful rooftop location. It does not equate to a 4 star hotel experience.

Loved that they offer single rooms - wish more hotels did. Loved that there was shampoo and conditioner and shower gel. Loved the location. Loved the complimentary water in the fridge daily, such a small thing but so appreciated. Very clean, lovely staff. Oh and nice fluffy towels too.

The corridors being tiled meant they were noisy, all the noise travels and I think my room being end of corridor absorbed a lot of the noise. People coming back early hours of the morning etc. But earplugs could solve this. I just didn’t have any.

We particularly liked the central location and the rooftop terrace with wonderful views over Palma. We decided to stay for a drink and had a meal there which was very good. Communication with the hotel was good who let us know when our rooms became available with a WhatsApp message (a little earlier than our 3.00 pm check in.) Prior to that we also liked the facilities for left luggage, the sitting room and toilet.

Tea and coffee provided in the room but only one sachet of each and this could have been a little more generous!

A centrally located hotel with very polite and friendly staff. The room is well equipped, practically furnished, with a mini fridge, a mini-bar and mineral water etc.. The bathroom is very nice, well equipped, the shower is very pleasant to use. Breakfast is fresh, plentiful and varied. The room window overlooked the inner courtyard, but this was not a problem. The air conditioning is a bit noisy but very efficient, which was nice in the summer heat.

As I am a poor sleeper it was problem for me, that the soundproofing of the door was not sufficient, so I could hear the noise from the corridor and the restaurant on the 8th floor (open until midnight). For stomach sleepers the bed is a bit soft.

The location was wonderful,right in the centre,so close to all the fabulous shops and lovely places to eat. The views from the terrace and sky bar were to die for and the hotel itself was a pleasure to return home to after a day of shopping and eating!! Sadly we never made it to the beach,not enough time and too much to do,but we are already planning a return trip,until then....

I liked the location, the ease of check-in, the luggage storage service, the beautiful sky bar/restaurant, the ability to make tea in the room, the cold water bottles in the mini bar, the very comfortable shower, and the nice cosmetic products.

I was hoping to have a room with a nice view, especially when I got a room on the 6th floor, but my room not only did not have a nice view, but almost no windows. It was a small room with a single bed, I assume one of the rare ones in this hotel, unfortunate for me.

The location was great, the rooms was lovely and spacious with all the facilities available such as a mini fridge, kettle, shower and even a little balcony which was nice. At breakfast there was a good choice of foods but we did find that the hot foods wasn’t hot but there was a microwave to heat it up.

The roof top view was lovely, however we ordered a steak each that didn’t come cooked as we had requested and when taken back, the meat was over heated and my steak was no longer a medium rare. The steak itself was chewy, and the meal was overpriced for what we received so we didn’t go again. Its a shame as everything else was lovely in the hotel.

- Perfect central location on an elegant avenue well-served in commerce and other services, accessible within walking distance from my business venue and from all the key landmarks that I intended to visit as well. - Extremely comfortable, clean, elegant, peaceful room, with fresh modern decor whilst exuding timeless warmth and charm, on a sweet spot between the aura of grand-hotel experience and the cozy familial feel of an upscale boutique hotel that feels like home. - Exceptionally diligent and caring staff, ensuring utmost professional care with spotless perfection in all regards. It was a pleasant surprise to experience not a single of the typical tiny flaws and oversights that typically occur in hotels of this class. Thank you very much for not only fulfilling your mission at your finest, but also going beyond ensuring an outstanding experience. Wishing you all the best.