This is a great boutique hotel in the central area of ​​the city Palma. Even though I wanted to check in earlier, the staff at the reception were helpful. I got a penthouse apartment. According to the description, there should also have been a bidet, but it wasn't there. When I wanted to look at another room, they was showing me, but they weren't as sexy as this rooftop one. I'm not entirely sure about the cleanliness of the top hot tub on the roof of the hotel, which you always have to book. The same applies to the tiny spa with sauna, which is on the ground floor of the hotel. If someone was there before me, I'm not entirely sure if the cleaning service had time to prepare the spa or hot tub to be hygienic. Of course you always got clean towels or drinks. But I'm afraid that the cleaning of the hot tubs or the sauna was not completely perfect. Breakfast was fine, they made an omelette to order. You could definitely enjoy, for example, dragon fruit or Spanish specialties. Room cleaning was perfect. I really recommended. I hope I will return there soon. And just one thing: I pay for six nights in the main season €2250. I’m really expect about this servis must be for 100%. Always!

I have described everything essential. In no way did I have a negative impression of this great hotel. And my feeling about the cleanliness of a sauna or hot tub can be purely subjective

Staff were amazing. wonderful location in noisy area of town but the hotel was an oasis, had a wonderful balcony with view over the square which was surprisingly quiet. Bed was good and the little restaurant downstairs useful & pleasant

The room furniture with the exception of the bed was a bit tired. A little small for a suite, for example no real desk area to work at, just a sofa and a wooden shelf that you could use if you brought in one of the chairs from the balcony. For the price, I want more. I guess you pay that price for the balcony and view but the ensuite 'Sitting room' was just a sofa and tv and cupboards. But I would stay there again because of the staff but I would like the rooms to be refreshed

Beautiful, spotless hotel in a historic building and a quiet location. Staff was fantastic and went above and beyond to help us with anything we needed or asked for. Super large, comfortable beds and meticulously kept rooms.

Our room had only small windows so it was not very well lit. We saw a lovely terrasse but it was not open for breakfast. The poolside deck has a capacity of 4 people so, with only one room allowed to book the area at a time, we could only book it for 1 consecutive hour a day (the hotel was full and demand was high). This was a shame because we came to Spain to enjoy the sun. Perhaps it is worthwhile to open the terrace and to allow 2 rooms to enjoy the poolside deck at a time.

Our stay was truly delightful, perfectly meeting the expectations one would have of 5-star accommodation. From the moment we arrived, the atmosphere was warm and inviting. The staff, in particular, were nothing short of exceptional—consistently going above and beyond to ensure our comfort and satisfaction. Their attention to detail, friendliness, and willingness to assist made our experience all the more memorable. We couldn’t have asked for better service and look forward to returning in the future.

While the walls were a bit thin, allowing some noise from other guests, and the balcony didn’t quite meet our expectations, the overall experience was still wonderful. The room was comfortable, the staff were exceptional, and the location was perfect—these more than made up for the minor drawbacks.

Our room with a terrace was lovely and well designed. Although the size of the actual room was quite small for two persons, the terrace absolutely made up for it. (And it helped of course that we had perfect weather!) It was wonderful to have this extra and outdoor space. We loved the decor and design of the entire place and enjoyed seeing the historical "before" photos of the complex. Very sensitively done renovations. The breakfast was nice and its setting is also a lovely place for an afternoon aperitif. The staff were friendly and professional. Definitely recommend this hotel and look forward to a return someday soon!

Everything was lovely, again the room size of the terrace room was a little small but the terrace is wonderful. Wish that the EQUUS restaurant would have been open at the time of our stay.

The hotel is absolutely exquisite, you could not fault it any way. From the welcome, beautiful room, amazing architecture, location, private rooftop pool, terrace bar, EVERYTHING was perfect and we will absolutely book again without hesitation. Ben and I work in aviation so stay in many hotels. This one is truly exceptional and they noticed it was my birthday during our stay so were treated to champagne in the room and a cake.. amazing touch! We were greeted by Laura who from the moment she introduced herself was a ray of absolute sunshine and a credit to the hotel team. She recommended 2 very good restaurants which we added to our reservation list! Every member of staff we encountered at the hotel was more than courteous and helpful, the service beyond a normal service. The location is perfect for exploring Palma and the rooms beautifully decorated, spacious and immaculately clean. Cannot wait to visit again. Thank you Laura and Summum team - Sarah and Ben

Absolutely nothing…

I had the pleasure of staying at this cool hotel, and it exceeded all my expectations. The room was spotless and the attention to detail was remarkable. The service here was nothing short of amazing. The staff went above and beyond to ensure that my stay was perfect. They were attentive, friendly, and always ready to assist with a genuine smile. Overall, this hotel room provided a flawless retreat. It's a place where every detail is meticulously taken care of, and where the service is delivered with warmth and professionalism. If you're looking for an unforgettable stay, I wholeheartedly recommend this extraordinary hotel room.

Wonderful location, excellent service from the professional staff and a beautiful building. We were on the third floor and as the picture shows, the windows are very small, so very light natural light. This was good because the room was quiet, cool and dark when sleeping. This hotel has five star service

For the rooms we stayed in, cheapest option, the Bathroom situation is a bit odd, would be nice to have a proper door to the toilet

We had the pleasure of staying at Summun Boutique Hotel in Palma City, Majorca, and it was truly a delightful experience. As we walked in, the captivating scent that enveloped the lobby immediately set the tone for a luxurious stay. The hotel's ambiance was lovely, exuding a perfect blend of modern elegance and comfort. The staff at Summun Boutique Hotel went above and beyond to make our stay exceptional. One staff member, Guillermo, stood out with his incredible attentiveness and dedication to ensuring every detail of our visit was impeccable. We would especially like to thank Guillermo for his exceptional service. The accommodations were comfortable and well-appointed, providing a cozy retreat after a day of exploring the beautiful city of Palma. The exceptional staff truly made Summun Boutique Hotel a memorable destination. We wholeheartedly recommend it to anyone seeking an extraordinary stay in Palma City, Majorca. Just a side note if you are looking to relax on the rooftop all day rather than explore the spa & rooftop facilities need to be booked in hourly slots

Rooftop has to be booked in hour slots

I loved the Stylish Decor and how the Hotel had been restored and renovated.

Our room was small or seemed small because the bed was enormous and we could not open the wardrobe door fully. There was not much room between the end of the bed and the wall which made it a little difficult going to the bathroom and back.