The location couldn’t be better! The soundproofing was good. Comfortable bed with comfortable pillows. The Prosecco was lovely. Aircon worked really well. Bathtub was fantastic.

The lobby, felt like we were at the wrong place when we arrived. Didn’t feel safe that there’s no protection from the street, and that no one is manning the door in the evenings making it possible for anyone to enter the building. Could do more with amenities (e.g. slippers, bath gown) to really feel lux. Stocked minibar would also help feel less like an apartment and more like a boutique hotel.

The room was gorgeous and so thoughtfully comfortable--the bed and pillows were wonderful, the layout spacious and homey, the bathroom was awesome...especially the bathtub and the towel warmer.

I didn't realize how touristy the area was and would have preferred a different area that was a little less busy. That said, the hotel itself was fantastic!

Centrally located in Palma old town with very comfortable well appointed rooms. The reception and bar staff were all very pleasant and helpful with good communication before and during our short stay.

Although it was to be expected in a city centre location it was noisy during the night and early morning - from the hotel, bar and outside seating/bar and from the bus stop just outside our window. On the second night we closed the shutters and all windows and the air con drowned out the noise allowing us to get a much better nights sleep.

The location of this hotel was superb - right in the heart of the city. However, the hotel was quiet and extremely comfortable.

The staff were unresponsive to communications. I arrived after the official opening hours and trying to obtain information on how to access this property was frustrating. Staff would not answer the phone - they would only respond to whattsapp messages - days after they were sent. In person, the person managing reception wasn't very helpful. His attitude was not what I would call hospitable.

Very satisfied with our stay. The hotel is centrally located, close to everything you might need. The room was clean, fresh, and comfortable.

It would have been nice with a sofa or armchair in the room. The shower window was not frosted, and there was a man visible in the building across from us while showering, which felt uncomfortable. It was also quite noisy around the door area, but to be fair, that’s been our experience at every hotel we’ve stayed at in Mallorca.

The room was spacious, the bed was very comfortable and the bathroom was beautiful. The location is convenient but very busy! It’s close to the old town which was perfect for us. Complimentary Prosecco was a nice touch.

There wasn’t ever anyone around for check-in/to collect luggage so you had to ask bar staff which did take a little while longer than we would’ve liked but it’s not really a big problem. The bed sheets on the bed had a damp smell as though they’d been put on whilst still a little wet which wasn’t very pleasant and there was a stain on one of the towels. We only stayed 2 nights so didn’t say anything but would’ve done had we been staying for longer.

The placement was absolutely perfect. Close to the cathedral, and the cozy streets right behind the hotel. The staff were also very friendly, and made the stay an excellent experience. We were a bit nervous about the bar being too noisy, since we read that some people were disturbed by the noise, but it turned out to be no problem at all.

We were really happy with everything. The room and location was even better than expected

location

the bathroom situation. the shower would not drain completely and i asked for assistance with it and nothing was done. i even had someone come ask if i was having issues cause room underneath was having water leaking into room. told them i informed them shower was draining slowly and nothing was done about it. Air conditioning was not working properly so it was warm in room, I also addressed that issue to staff.

The hotel’s location is just perfect, the apartement is spacious, beds are comfortable, and there were even 3 A/C in the flat which was really necessary during the heatwave.

Unfortunately, not every apartement has a view like on the pictures. More windows of our apartements opened to close firewalls, and the terrace was located in a tiny inneryard, overlooking to other apartements. Two bigger glassdoors opening to tiny balconies looked over a narrow street, to enable entering some sunshine into the apartement.

Amazing large apartment, very well equipped, beautifully clean and very comfortable in perfect bang central location.

Toilet waste separated with a screen wall (no door) which was a bit tricky when 5 of us were in the apartment. Didn't bother me but did bother my teenage daughter. It definitely wouldn't put us off staying again though