This is a beautiful hotel in a great location. The rooms are very comfortable, and the inner courtyard is a lovely place to relax. The staff are very friendly and efficient. Nothing is too much trouble for them.

There wasn't anything I didn't like.

Amazing location, facilities were fantastic. The aesthetic of the whole property & rooms are phenomenal. When you walk into the property you are wowed by the decor & the smell that hits you is just amazing we forgot to ask where we could buy the scent to take home! Staff were outstanding couldn’t do enough for you and even packed us a picnic to take home on our early morning flight they coiling do enough for us! Would recommend to everybody!

We thought there was a pool due to pictures on booking.com however there wasn’t but that didn’t matter as there is beautiful sofas & chairs to relax on in the courtyard it was perfect!

A wonderful hotel in a perfect central location just off the main streets. The staff are super friendly, the breakfasts delicious & decor & facilities fantastic. Would definitely come back!

Nothing!

What a lovely hotel! The staff were very friendly, helpful and welcoming. The hotel is well located - tucked away behind the main shopping street - but great for walking to main tourist parts of the city. We loved the internal decor of the hotel and were very happy with our room. Lovely ensuite and a super comfortable bed. The choice at breakfast was excellent and you could have as much from the buffet as you wanted. They even had a kettle I could boil to make myself a cup of my favourite decaf tea! :-) Delighted with everything we experienced in our two night stay at the Icon Roseta - and would happily stay there again! This obviously means that we would definitely recommend this hotel to anyone planning on enjoying a short stay in the city of Palma.

Nothing - We were really happy with it all.

I liked everything about my stay, from the quality of the room and everything in it. The friendliness of the staff who were very helpful. They even gave some great recommendations and made sure we knew where were going while in Palma! The breakfast was great as well with the kitchen staff constantly checking and making sure that everything was stocked. They were very quick with serving and the service was to a very high standard. The design of the hotel is beautiful, very authentic and had a lot of history. The hotel has been designed in a way that celebrates the history of the building which was amazing to see. It was my first time visiting Palma de Mallorca and I had a great experience, ICON Rosetó was a big part of this. I would love to stay here again. A special thank you to Tanya and Nabil, the experience was great!

Breakfast was very good. The room was small but comfortable. A mini fridge would have been great, but other than that our stay was terrific. The staff was very helpful, and they have no problem keeping your luggage if you have a late departure. The bus from the airport is easy to take, and it's a short walk from the bus stop to the hotel. We were there off season (Jan) and discovered the local festivities of San Sebastian by total coincidence. A lot of fun!

Lovely room with its own little courtyard area. Excellent breakfast with so much choice - we ate outside in the main courtyard every day. Location perfect, just around the corner from the Born shopping area. Lots of restaurants close by and a short walk from the bus station and the harbour/beach area. The roof terrace is amazing - there was no service there as it was December, but it was great to sit in the sun in the late afternoon taking in the scenery.

The shower screen in our room leaked - housekeeping mopped it up every day, but nothing was done about it. There is a drinks service in the evening, but this is via the duty manager/night porter as there is no bar as such. It was nice to sit in the courtyard in the evening, but felt a little awkward having to go inside and ask someone to get you a drink every time. Minor issues and didn't spoil our stay in any way.

Location spot on Clean, tidy, comfortable Breakfast has plenty to choose from if your willing to adapt and not be fussy. And the staff are excellent, such a great team, would definitely return . 👏 👍

Big problem, there is no pool, false advertising not good, they should have said something ... ! 😒 General wear and tear needs addressing especially the grout in the bathroom, This is not a 4 star, 3 star at best , all be it a very good 3 star .

Gorgeous design as you would expect in Palma old town. Great location & lovely attentive staff

Slightly disappointed to see the roof terrace was undergoing works however we considered that it’s probably the only time for them to do this as it’s ’out of season’ so the best time to be able to renovate.

The location of the hotel was just perfect. Great Breakfast. But I was mainly happy with the service! Mae, lady at reception was very professional and kind, very willing to help us with our problem. With no hesitation, she did her best she could, and solved it. I know it should be a normal standard at hotels, unfortunately, from my experience from staying in many hotels, even more expensive, it is not always granted. Therefore should not go by unnoticed. We really appreciated her effort and it surely bolstered up the impressions of our stay in this hotel.

Bathroom getting old, rusty. It was clean, but it felt like few things could be exchanged for new (better quality) material.