From the moment we arrived, the staff made us feel genuinely welcome. Every team member we encountered was friendly, attentive, and incredibly professional. The level of service throughout our stay was nothing short of exceptional—truly the definition of going above and beyond, which feels increasingly rare, especially in a post-Covid world. The property itself is beautiful, with elegant interiors that create a warm and relaxing atmosphere. The on-site bar is excellent, and the restaurant was a real highlight—fantastic food and great ambiance. We also thoroughly enjoyed the spa and swimming pool facilities, which were spotless and perfectly maintained—ideal for unwinding after a day out. We couldn’t recommend this place more highly and are already looking forward to returning.

Had an excellent 4 night stay in Hotel Gloria de Sant Jaume. From arrival to departure the hotel staff were excellent. On arrival we were provided with a map of Palma Old Town and information on places to visit and recommendations on various restaurants along with a description and walk around the hotel. On departure the hotel kindly made us a packed breakfast as we had an early flight and whilst mentioning breakfast, the breakfast provided during our stay was lovely. Enjoyed the journey on the vintage train (Tren de Soller) from Palma to Soller with its lovely wooden carriages and beautiful views of the mountains. Palma Old Town was great - one afternoon we took a 1.5hr guided tour (which was quite sufficient time) of the Old Town around the Cathedral and the Cathedral itself. The hotel is ideally located for staying in the Old Town on the quiet Carrer de Sant Jaume. We would certainly recommend the hotel and the superb service provided by the staff and look forward to visiting Hotel Gloria de Sant Jaume again.

Loved absolutely everything!! A fantastic stay, received a very warm welcome and a complimentary drink. Hotel only small but perfect, bed was so comfortable and decor was super, staff were wonderful, I just wish I knew there names so I could give a big shout out! Thank you to you all. Roof top pool, and terrace small but lovely for a dip a sunbathe and a Pina colada! Breakfast was delicious and so much choice. Robes and slippers in room so you can go to the indoor pool which was so warm. In a perfect location, only a few minutes walk to the centre and then on to the cathedral. Loved the little cookies in our room for when we got back in the afternoon,we had with our coffee! Loved everything and my daughter and I would love to return.❤️

Can't think of a single thing.

Is not just a place to stay—it’s an experience. Every aspect, from the ambiance to the service, was truly exceptional. The hotel is perfectly situated—The decor is a perfect blend of elegance and modern comfort, with every detail carefully curated to create a luxurious yet cozy atmosphere. The staff went above and beyond to make our stay perfect. They were attentive without being intrusive, always anticipating our needs. The staff’s warm welcome and impeccable service set the tone for what turned out to be an unforgettable stay.

The breakfast, the attention to details of the staff and the helpfulness in making us enjoy our trip in Palma. I would definitely return. Special mention to Lluis Buades. She is the sweetest most nicest front office staff I have dealt with. Such wonderful staff and the sweet gesture of providing a wine bottle and daily cookies to the room was such a lovely touch.

No complaints at all!

Absolutely amazing hotel! We stayed during our wedding in Mallorca and we were looked after so well and made to feel very special, the staff went above and beyond to make our stay exceptional!!! The hotel itself is stunning, with amazing facilities and an amazing restaurant. We sadly didn’t get to enjoy everything on offer as we were so busy but we know we will 100% be back next year to visit! Cannot thank the hotel and staff enough for making us have some a wonderful stay, we could not have asked for more and are very grateful! Can’t wait to visit again!!

From the moment we arrived we were made to feel very welcome. Daniel the charming manager welcomed us with a warm smile, delicious cocktails and took us on a tour of this amazing hotel, telling us all about its fascinating history. He suggested what to see and do in Majorca, how to get there and even offered to book the transport for us. The hotel interior is very beautiful and spotless throughout. We chose the deluxe room with spa access and our majestic, beautifully appointed room with its high ceilings and large windows that opened onto a narrow, ancient laneway was just beautiful. The large bed was extremely comfortable, and we slept like babies. The bathroom was equally as well appointed. The spa is divine! One of the best small hotel spa’s we’ve ever had. It is quite long and surrounded by ancient stone, with perfect lighting that made for a very relaxing time. It was too cold to enjoy the small rooftop pool but it looked very nice. The refined restaurant food was very good without being pretentious. The charming staff were personable but professional, and we really enjoyed the pianist. The inclusive breakfast was one the best we’ve had, with lots of great food and drink choices from an a la carte menu and not just the buffet. The hotel is very well located on a quiet ancient laneway, with most sites and loads of great restaurants and cafes in easy walking distance. We couldn’t recommend the Hotel Gloria de Sant Jaume and all it has to offer more highly. A big thanks to Daniel and all the staff for a perfect stay!

Absolutely everything but top of the list were the staff. Just truly amazing. We live on the island and have stayed in many hotels - this by far one of the best. In fact one of best we have stayed in anywhere! We went for my husband’s birthday, fantastic upgrade, birthday cocktails, cava and a cake !! The spa is beautiful. We appreciate it is a quiet time of year but we were made to feel so special - I think would be the same anytime ! Thank you

There was nothing to not like

Absolutely everything. From the moment we arrived we were made to feel very special. Joaquim was fabulous providing us with a complimentary welcome cocktail and showing us areas of interest/places to visit (and where to avoid). Breakfast was absolutely delicious. The building is stunning, beautifully restored and incredibly comfortable - we had the most wonderful 2 night break and can’t wait to return.

Nothing

Everything in this Hotel was absolutely amazing. There is nothing to fault. The staff are the most helpful and friendliest we have come across; the Hotel itself is stunning; the rooms are comfortable, well equipped and stylish; the breakfast is fantastic and the location is unbeatable.

Nothing. There is nothing not to like about this Hotel. We cannot recommend it enough.