The apartment was in a quiet and safe location a very short walk (10 mins or so) from the main strip with all the restaurants, bars and beaches. Shops were even closer by as well as a few smaller restaurants etc. The staff were sweet, kind and helpful. We didn't expect the apartment to be cleaned during our stay. A lot of apartments don't do this. We were provided new bins, new toilet paper and fresh towels every other day. Incredible service and all for a good price. Lovely pool also. Also round the corner from a bus stop which made it super easy to travel to other places e.g Costa Teguise or Arrecife. We also were picked up from a tour from this bus stop. Around a 2 minute walk - perfect!

nothing

Bus 161 from the airport direct to the property then 10 mms walk, to go the airport bus stop at 8 mms. perfect location. Paula at the reception , she's very lovely and chatty, All property's very clean. lot of space. Management email on a day to wish you a nice trip. Nice touch! Near the beach, shop restaurants.

I was in apartment 103, bedroom in back near the bin, a bit noisy with housekeeper using the bins very early in a morning and then with the bin collection, would have prefer an apartment on a 1st floor

We have stayed here 8 times and coming back again later this year....The Staff are so caring and unbelievabley helpful. For a 1 key it's better than most 3 key accommodations that we've stayed at before in Lanzarote. The lovely friendly cleaner's are there every 2 days without fail, even on Christmas Day. A very quiet and relaxing place...can't wait to come back...👍

A bit of a trek walking up an incline which could be problem for the unstable or elderly.

Arrived early evening, receptionist was very polite and explained how to get to our room which was much nicer than what we expected, great place to stay overall. Especially the price and location.

The location is very good I thought, not too close yet not too far. The hosts were lovely, very friendly and helpful. €431 for a week in june for 2 adults and one child is fantastic value. An apartment complex down the road with only slightly better facilitates were charging €700+ which in my mind wasn't worth it. I would recommend here and I have priced to come back next may. We had some lovely neighbours, lots of older couples and it gave the complex a great atmosphere. Because all the terrace apartments have 2 sunbeds provided there wasn't a big scurry for beds at dawn which was a nice change.

The complex and rooms are dated but I expected that from the reviews I had read. The sofa bed is hard to sleep on so will pay for a bigger apartment next time. The games room closes early perhaps it stayed only later in July and August. Pool was deep with no shallow end bar baby pool.

Great appartments all the staff were very helpful and welcoming this was the 4th time I've stayed here apartment cleaned every other day with fresh towels etc great that you receive washing up liquid dish cloth etc and 2 bottles of water for your arrival as well as shampoo bodywash and soap - will definitely be back

Nothing

It was so peaceful and relaxing, early mornings and early nights were made sooo possible here in Tisalaya, close to everything you need, prime location! Staff were amazing really can’t fault them, so helpful and accommodating. The whole place was so clean inside and out. Tisalaya never complained about anything, you are literally left to enjoy your holiday as you wish. Can get books, fans, water ice lollies etc from reception which was really convenient as we had started carrying lots of bottled water to the apartment from the shop before we realised !! 🥲 Everyone who seemed to stay here when we did were lovely lovely people we all felt like a big family by the time we went home, neighbours were great and helpful to have. Any room you are given will be a great spot as they all had a great view. Management was so kind and helpful, my partner pulled a muscle in his back and he was ever so helpful and got us an ambulance and checked up on him after , was so nice to feel like I wasn’t on my own with kids when he went to hospital as the staff checked in on me. He also was able to book taxis and advise us on anything we wanted to do during our holiday.

Entertainment room could do with some updating as my kids didn’t really find any fun in it (age 6+9) and the wifi isn’t so strong. I also think making it possible for a family of 4 to sleep in the same room would be more suitable as I feared a little on the first night with kids in another room from me.. but the cleaners helped push our beds together to make our bed bigger to try fit more of us in which was helpful.

Lovely apartment complex located at the top of a small incline. Very quiet & calm. Excellent value for the price we paid. We booked two apartments & were very kindly accommodated next door to each other. Table & chairs & sunbeds directly outside each ground floor apartment. Gorgeous pool area..plenty of sunbeds & parasols. As with much of Lanzarote, the pool is not heated. Apartments are basic but comfortable & spotlessly clean. Equipped with everything needed for self-catering except perhaps a sharp knife.

No air-conditioning but large window in bedroom which sufficed as temperatures not extreme. Pool not heated. It's located at the border of new town & Los Pocillios so a good walk to the port or restaurants at the port end of the strip.

Very friendly reception and cleaning staff. Very clean complex and apartment . Welcome toiletries and bottled water . Additional 5L water available to purchase for only €2 from reception instead of having to lift it up the hill ;) Complimentary fan, badly needed at night this week.

Slightly up the hill but no problem for me. Enjoyed the short walk down to the strip. Bedroom window could not open. It was locked . Sunbed at apartment was worn but pool sunbeds excellent. No English TV except Sky News. It would be nice just to have ITV1 or BBC One. Lots of German channels, maybe a licensing issue post Brexit?

The location was Good except for the hills which could become quite testy at the end of the day Thankfully Taxi's are readily available. Tisalaya Apartments are very well maintained & everything you need is well catered for which incudes Free use of a room fan, a Superbly priced Room Safe. Microwave, Fridge, Toaster and Kettle & all the Cutlery/Crockery pots and pans for 4 should you have the desire to cook. Juan the Manager and the Friendly/Helpful Cleaning staff always went above and beyond to cater for all of our needs

Nothing that was in Managements control (selfish sunbed users up from the first streak of dawn)