We rode our bikes to Basel to watch the Women's Euro. We were able to store our bikes in the luggage room while we enjoyed the marches and the city. The hotel was ready with directions and information for all of the Euro fans. Our room was very spacious. The AC worked well but we would have liked to be able to open a window to get some fresh air and get a feel for the temperature outside. The breakfast buffet was well stocked. There were lots of options. As a person with celiac, I really appreciated that the gluten-free bread and crackers were no where near the regular bread. I was able to enjoy the bread without being concerned about cross-contamination. The hotel provides guests with a Basel card which allows one to use the public transportation for free and gives half-price discounts to many of the museums.

Breakfast was very good. Room was clean - loved the coffee machine in the lobby. Location was great for the activity I was there for.

I had travelled from Canada through Zurich and by the time I arrived I was very tired. I was 30 minutes early for the checkin time of 3pm. And was told my room wasn’t ready. I was so tired but had to go and find somewhere open on a Sunday to sit and wait. The lobby was very crowded at the time and nowhere to sit was available. It was a busy weekend during the euros. So i understood. But i needed to rest ! When I went back at 330 it was ready. So it wasn’t too long of a wait.

I'd had a few poor stays during my time in Switzerland, so this was a much needed breath of fresh Swiss air! 10 minute walk from the station, so that was reasonable. From the off, on entry, I loved how the hotel had embraced the Women's Euros (which is what I was out there for) and this made the hotel feel like it was part of the festivities. Great touch. The staff were amazing throughout, customer service exquisite and they were multilingual. Perfect English, German & French from what I heard throughout my stay. The lounge area was perfect to relax in, catch up on some work. And they even had a bar, where I could order a pizza, perfect after a long day without going out, but there was a restaurant round the corner which they had gave me a discount for too, if I did fancy venturing out. The room. Perfect. 10/10. Clean, modern, air con, big comfy bed, large bathroom with modern power shower. Everything you expect but rarely get from a lot of hotels. It felt very safe and secure with the card system. Easy lift access.

I struggled with this one! I could say the snacks were expensive but probably inline with Swiss & hotel pricing elsewhere. Honestly, I can't fault anything else during my time here. I was disappointed to not return! It's set the standard for me of future stays.

Lovely hotel on a good location and with friendly stuff. Some big pluses: + Good location, on a walking distance from the main train station + The station for tram number 15 is just around the corner, with only few stops to the old city center + The public transportation is free of charge, once you receive the card from the hotel desk + Breakfast is very good, with plenty of choices + There is a coffee machine in the lobby which you can use for free + Very clean room + Comfortable beds + Stuff always there to help you and assist you + 3 big lifts, which is rare even in big and fancy hotels

- There is only one thing: Who thought it was a good idea to put a two-part sliding door in the bathroom? The door can't close all the way. This should be changed to a classic door.

I had a fantastic stay at Ibis Styles Hotel! First and foremost, the staff were absolutely wonderful—everyone from the receptionists to the breakfast team, and the cleaners were genuinely friendly and helpful, making the stay even more enjoyable. The location is also excellent. It’s within walking distance of the train station (SBB) and just a 20-minute walk to St. Jacobshalle event venue.. For anyone planning to visit for an event at St. Jacob's and who doesn’t mind walking 20-30 mins this hotel is a great choice. I was anxious about the walk when booking however the walk was just a straight road. Very safe walking and easy to cross roads with lots of zebra crossings. While there aren’t many restaurants in the immediate area, there is a fantastic Thai restaurant just opposite to the right of the hotel. The hotel itself doesn’t serve food beyond breakfast, but the breakfast provided was excellent for a 3-star hotel, with plenty of options including gluten free (gluten free bread 👌). The 24-hour coffee machine offering tea and various coffee choices, which was a great touch. Don't be put off by other reviews where people state about the nearby railway track. The railway track has no interference with this hotel. Overall, Ibis Styles is located in a good location perfect for accessing St Jacobshalle and Basel city. Highly recommended!

I loved our modern corner room with two aspects of windows. It was clean and very comfortable. There were blackout blinds and nice curtains. The shower was powerful, the separate toilet had an excellent silent extractor fan. There was a lot of lighting which made it atmospheric. Overall the design of the room was clever. The staff were very helpful and informative. The breakfast was excellent. The location is convenient for St Jakobshalle, city centre and train station. The Basel transport card is including with the stay, so travel all around was free and back to the airport. Highly recommend.

Our room was too hot to start with, the temperature was set at 22 degrees and the only way to cool it down was by turning the whole system off. It then went down to 18 which was better to sleep in.

Breakfast was good. Even though there were a lot of people, the food was always replenished. The room was clean, and the free coffee/tea corner was excellent.

The staff did not allow early check-in before 2:00 PM, even though there were clean rooms available. We arrived at 12:30 PM, but they asked for an extra €30 to check in just 1.5 hours early. There was only one bottle of water in the room, even though we were two people. No slippers were provided. The location was not very convenient—there were no nearby food spots, and the nearest public transport stop was a bit far from the hotel.

Location was one tram station away from the main rail station. We received a public transportation pass for the entire stay, which was very useful. Breakfast was plentful and qualitative. Bed and pillows were very comfortable. Our room, at 6th floor, facing the railway, was quiet. The room was clean and taken care of every day. Staff was friendly.

I do understand that Switzerland is an expensive country, but for 185 eur per night, I would have expected more: the room was relatively small, there was no seif, the last refurbishment was done some time ago... An important note is room temperature: during our stay, the real temperature in the room was around 20-21 degrees, too cold for us, given it was winter time (room thermostat was set at the maximum).

Breakfast was excellent, many options to choose from and all of them were very good. The room was sparkling clean, nothing at all worth mentioning and the shower was brilliant.

The parking facility conditions should have made a little clearer. I fully appreciate parking in city centre isn't easy and it comes at a price obviously, but that should have been stated clearly in the initial description. I was expecting what I got, an extra charge for using the service but not that I could have ended up not having a space because only few were managed by the hotel

-friendly receptionist -easy to find a parking spot in an underground parking garage -tram, bus, train within a couple of minutes from the hotel -clean rooms with acoustic insulation -very comfortable mattresses -modern design

-rooms are a bit too small. with a big suitcase you have to open and close it every time if you don't want to stumble in it. -windows cannot be opened, but the ventilation works very well. I didn't feel the need to open a window when I was in the room. -no smart TV, but it has directshare -no refrigerator