I had a fantastic stay at Ibis Styles Hotel! First and foremost, the staff were absolutely wonderful—everyone from the receptionists to the breakfast team, and the cleaners were genuinely friendly and helpful, making the stay even more enjoyable. The location is also excellent. It’s within walking distance of the train station (SBB) and just a 20-minute walk to St. Jacobshalle event venue.. For anyone planning to visit for an event at St. Jacob's and who doesn’t mind walking 20-30 mins this hotel is a great choice. I was anxious about the walk when booking however the walk was just a straight road. Very safe walking and easy to cross roads with lots of zebra crossings. While there aren’t many restaurants in the immediate area, there is a fantastic Thai restaurant just opposite to the right of the hotel. The hotel itself doesn’t serve food beyond breakfast, but the breakfast provided was excellent for a 3-star hotel, with plenty of options including gluten free (gluten free bread 👌). The 24-hour coffee machine offering tea and various coffee choices, which was a great touch. Don't be put off by other reviews where people state about the nearby railway track. The railway track has no interference with this hotel. Overall, Ibis Styles is located in a good location perfect for accessing St Jacobshalle and Basel city. Highly recommended!

I loved our modern corner room with two aspects of windows. It was clean and very comfortable. There were blackout blinds and nice curtains. The shower was powerful, the separate toilet had an excellent silent extractor fan. There was a lot of lighting which made it atmospheric. Overall the design of the room was clever. The staff were very helpful and informative. The breakfast was excellent. The location is convenient for St Jakobshalle, city centre and train station. The Basel transport card is including with the stay, so travel all around was free and back to the airport. Highly recommend.

Our room was too hot to start with, the temperature was set at 22 degrees and the only way to cool it down was by turning the whole system off. It then went down to 18 which was better to sleep in.

Location was one tram station away from the main rail station. We received a public transportation pass for the entire stay, which was very useful. Breakfast was plentful and qualitative. Bed and pillows were very comfortable. Our room, at 6th floor, facing the railway, was quiet. The room was clean and taken care of every day. Staff was friendly.

I do understand that Switzerland is an expensive country, but for 185 eur per night, I would have expected more: the room was relatively small, there was no seif, the last refurbishment was done some time ago... An important note is room temperature: during our stay, the real temperature in the room was around 20-21 degrees, too cold for us, given it was winter time (room thermostat was set at the maximum).

The reception staff was very friendly and professional and keen to guide us into an enjoyable weekend in Basel. They prepared us a set of Basel cards that we weren't aware of, but allowed us to enjoy free public transportation during our stay and reduced prices on many attractions.

The room wasn't very clean: hair on the ground of the room and bathroom, and some small junk (no thank to the previous customers either, eh). During breakfast, there was a big tv screen above our table. It was showing the latest news, including war scenes and medical images. This was disturbing our kids. However, the staff refused to turn if off, arguing they "had" to show the news and that it was without sound anyhow.

The room was very modern, stylish and sound proof insulated , nice bath room and shower cubicle. Friendly reception team, free coffee and tea available in the lobby, luggage deposit, a 10 minute foot walk to the main train station. There is a nice bar in the lobby section . Breakfast was ample, but the breakfast room rather noisy and not as clean and welcoming as expected for an in-style place

The breakfast room should be better organised, the trays, cutlery and plates lack quality , especially tables and need to be better cleaned, staff did not get up to speed doing so with a close to full house. Quality of the buffet was a 3* due to those observations.

Nice staff at the reception, transportation included in city tax, possibility to relax in the downstairs lounge, great breakfast choice and nice personnel during breakfast service.

Hurried to check out from cleaning staff, although I was right on time at 12. Getting a call in the room and also one person entering the room directly after just a short knock at 11:50 rushing me to leave was unpleasant. This didn't happen to me anywhere at other hotels and I was not late checking out.

The hotel is very easy to get to from the station and given that I was only making a brief stop in Basel, that was very convenient. The building is relatively new and everything was in very good order. The thing that impressed me the most, however, was the friendliness and helpfulness of the staff. For example, I had overlooked to bring an adapter for the Swiss plug sockets. They not only lent me one, they let me have a cup of tea when I returned to collect my suitcase and could sit comfortably for a moment to charge my phone.

Just a minor thing. I was not able to turn the heating down in my room, which was set at 20 degrees and wouldn’t move. That was a little bit warm for me. The bed was very comfortable and I would have slept much better otherwise.

Excellent, very helpful and very kind front desk staff. Coffee in the lobby is really amazing (not only it’s complimentary, the coffee has great crema, European taste and available all day). Room and bathroom is good and modern. Buffet breakfast offers a variety of options, served clean and dining hall is spacious and bright. Tram easily brings you to old town to explore.

Need to take tram from Basel main train station, just 2 stops to hotel and a short walk to hotel from Tram stop. However, once in the hotel, not much to do, no convenient stores or market to grab food etc nearby.

The room was very good: the air-conditioning worked really well and was super quiet, the bathroom was really clean and really modern, the bed was really comfy and, despite being on a main road, the room was really quiet and there was no street noise (although I did stay on the fifth floor so that might have helped). The breakfast was decent (though the bread rolls were baked for too long), but it did the job. Overall, I was very pleased. The staff was also very friendly: while I had some issues with the WiFi, they were patient and helpful until it was sorted (cannot say that about every other hotel in Basel, and I have tried a few).

Location was good for our needs. Room was a good size for 2, comfortable bed. Very friendly staff.

The room is dark with a few lights. We stayed 27/02-03/03 and the room was very cold, AC was set for 28C, but we had to switch it off as it was making the room even colder. Not a single hook to hang a coat! The wardrobe on the wall as on picture was absent. The other wardrobe is very small… Breakfast was OK, with no salad options.